instructional designer and sales trainer resume example with 15 years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Driven Commercial Sales Training Professional with 15+ years of experience creating comprehensive training programs, managing new hires and assessing sales teams' performance. Committed to developing and coaching salespeople of all experience levels to enhance selling skills and achieve or exceed business revenue goals. Frequently recognized for delivering engaging and results-producing training while demonstrating excellent presentation and facilitation skills during both live and virtual environments.

  • Diagnostic Skills
  • Problem Solving
  • Providing Solutions
  • Vendor Management
  • Project Management
  • Organizational Skills
  • Critical Thinking Skills
  • Strong Computer Skills
  • Positive Working Relationships
  • Verbal And Written Communication
  • Certified Strategic Selling with Perspective Trainer, Miller Heiman
  • Certified Professional Selling Skills Trainer, Miller Heiman
  • Certified Integrity Selling Trainer, Integrity Solutions
  • Train the Trainer Certification, Xavier Leadership Center
  • Adult Learning Principles, Association for Talent Development
  • Certified Global Clifton Strengths Coach, Gallup Organization
  • Certified International Practitioner Personality Profile Analysis (PPA/DISC), Thomas International
Wayland Baptist University Plainview, TX Expected in Bachelor of Science : Medical Technology/Business Administration - GPA :
Midwestern State University Wichita Falls, TX Expected in Graduate Hours Completed : Business Administration - GPA :
  • Forty-five hours in areas of Management, Jessicaeting, Finance, and Economics
Work History
Thermo Fisher Scientific - Instructional Designer and Sales Trainer
City, STATE, 05/2019 - Current
  • Utilized strong knowledge of industry best practices to improve upon existing training methods while developing new curriculum.
  • Updated evaluation and survey tools to monitor and improve training program's effectiveness using Qualtrics software, while becoming certified user of application.
  • Selected and implemented new learning management system (LMS) for entire division and provided live virtual training to simplify transition to new system.
  • Achieved "Black Belt Certification" in use of LMS from SAP (vendor) and serves as LMS administrator.
  • Trained entire sales team on new CRM system to enable documentation of customer interactions, enhance strategic discussions, and improve team communication.
  • Facilitated series of live WebEx training calls for rollout of CRM ( and developed twenty-four eLearning modules (video with narration) for blending learning approach.
  • Uses entire suite of Microsoft tools, and other software to create documents and tools.
  • Demonstrates expertise with various training development software, including Articulate 360, Brainshark, Adobe Captivate, Camtasia, and Easygenerator.
  • Partnered with corporate Jessicaeting to deliver clinical training that enhances sales team's knowledge of overlapping symptoms related to allergy, asthma, and COVID during pandemic.
  • Developed and facilitated training to help sales team maximize prospecting effectiveness, while using excellent virtual meeting best practices to have impactful customer discussions.
  • Collaborated with Jessicaeting to achieve successful launch of new digital technology (Showpad) used for sharing resources with customers and was lead for all live training sessions.
  • Developed content and facilitated multiple training sessions at National Sales Meetings, both 2020 and 2021 (virtual meeting).
  • Selected as Global Culture Journey Ambassador. Work closely with other global ambassadors to reinforce organization's key beliefs, and provide Culture Journey workshops for new people joining organization.
Quest Diagnostics - National Sales Training Manager
City, STATE, 06/2014 - 04/2019
  • Assessed and analyzed sales team performance to determine areas of weakness and areas of strength.
  • Evaluated performance to provide individual coaching, tools, and constructive feedback for account executives in Cardiovascular, Oncology, Molecular Oncology, Dermatology, Neurology, Women's Health, Infectious Disease, Prescription Drug Monitoring, and Hospital sales.
  • Frequently selected to lead Integrity Selling workshops for joint ventures and acquisitions, including Sonora Quest, Mid-America Clinical Labs, CompuNet, and Medfusion.
  • Effectively managed vendor relationship with long-term partner (Integrity Solutions) for sales methodology training materials, including content refresh and program branding.
  • Lead performance development workshops on topics such as Setting and Achieving Business Goals, Making Impact on Short Sales Call, Coaching for Sales Leaders, Executive Presentation Skills, and Change Management.
  • Mentored and coached peers on effective development of training objectives, content design, adult learning principles, and classroom facilitation.
Quest Diagnostics - Strategic Account Executive and Specialty Sales
City, STATE, 06/2006 - 06/2014
  • Managed existing strategic accounts and identified new business opportunities to achieve and exceed revenue objectives.
  • Used consultative sales approach and business acumen to understand customer needs and recommend relevant offerings to decision-makers in large physician groups.
  • Consistent top performer exceeding individual sales goals and contributing to team goals seven consecutive years.
  • Awarded Quarterly Sales Excellence Award six times for increasing revenue growth, several exceeding 125%.
  • Excellent performance recognized with Sales Excellence Award for best performance in region, and 2nd (out of 70) in company at 112% in 2008.
  • Selected as only Strategic Account Executive to present "Why Quest Diagnostics for Large Physician Practices" on video for others to emulate.
  • Frequently presented "Why Quest Diagnostics" and "Why Quest Diagnostics for Genetics" at customer events.
  • Designed and implemented effective methodology to identify growth opportunities, shared target accounts with all districts in region, and trained peers on innovative targeting process.
  • Represented sales team multiple times as "Champion" to develop Jessicaeting strategies for new testing options.

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Resume Overview

School Attended

  • Wayland Baptist University
  • Midwestern State University

Job Titles Held:

  • Instructional Designer and Sales Trainer
  • National Sales Training Manager
  • Strategic Account Executive and Specialty Sales


  • Bachelor of Science
  • Graduate Hours Completed

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