Instructional Assistant Resume Example

• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness
• Reduced customer wait times by quickly and efficiently operating customer window and sales register
• Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges
• Cleaned food preparation areas, tools and equipment
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
• Organized work areas to foster efficiency and model exceptional kitchen etiquette
• Provided product information and menu item explanation in consideration of dietary restrictions

As an assistant to the Directors, I performed many various duties to help ensure a productive and reputable Funeral Home business. My duties included, but were not limited to: Greeting visitors and family members to the Home; answered the main phone lines and directed calls accordingly; scheduled appointments, data entry, faxing, filing, record logs of funerals completed, applied for the proper permits necessary by law to conduct viewings and funerals; notified Social Security of deaths as mandated by law; maintained a clean and neat environment and ordered supplies as needed; prepared chapels for viewings by ensuring the rooms were clean and orderly; displayed floral arrangements and sprays; assisted Directors, when necessary, with moving caskets; answered any questions visitors/family may have had, to the best of my ability. Sold funeral-related merchandise in the Home such as: urns, vestments, rosary beads, Bibles, photo frames, and jewelry. Received and distributed cash, check donations to their proper charities; ensured urns and boxes with cremains were given to the correct family members by asking for and photocopying their identification before handing over the cremains; taking messages, and other various duties.

• Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation
• Directed guests ; routed deliveries and courier services
• Screened applicant resumes; coordinated both phone and in-person interviews
  
• Opened and properly distributed incoming mail
• Screened all visitors and directed them to the correct employee or office
• Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
• Drafted professional memos, letters and marketing copy to support business objectives and growth
• Arranged rapid office equipment repair and maintenance with vendors