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Instacart Shopper Resume Example

Resume Score: 80%

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INSTACART SHOPPER
Summary

Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Works well with others and puts forth their best effort in customer satisfaction. Strong believer in teamwork and a motivational leader.

Skills
  • Staff training and motivation
  • Food safety and sanitation
  • Team member motivation
  • Customer seating
  • Opening and closing procedures
  • Basic math
  • Processing payments
  • Friendly, positive attitude
  • Working collaboratively
  • Reliable and trustworthy
  • Team building
  • Problem resolution
  • People skills
  • Relationship building
  • Customer service
  • Merchandising proficiency
  • MS Office
  • Communication skills
  • Social media management
  • Brand awareness
  • PPE use
  • Organization
Experience
Instacart Shopper
Fort Myers & Lakeland, FLInstacart/Apr 2020 to Current
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Organized as many as 2-4 deliveries per hour by smoothly selecting and purchasing items.
Host
Fort Myers, FLMellow Mushroom/Aug 2018 to Jan 2019
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Answered telephone to provide dining information and take party reservations.
  • Notified server after seating parties in section to facilitate prompt service.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Host
Fort Myers, FL41 Diner/May 2017 to Jul 2017
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Answered telephone to provide dining information and take party reservations.
  • Notified server after seating parties in section to facilitate prompt service.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Education and Training
Some College (No Degree): Music Performance, VoiceFlorida Southern CollegeLakeland, FL
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Resume Overview

Companies Worked For:

  • Instacart
  • Mellow Mushroom
  • 41 Diner

School Attended

  • Florida Southern College

Job Titles Held:

  • Instacart Shopper
  • Host

Degrees

  • Some College (No Degree) : Music Performance, Voice

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