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Reliable and energetic full-service shopper with exceptional skills in communicating with customers and consistently meeting their expectations.
Detail-oriented and fast moving shopper, committed to selecting and delivering exact products customer needs, while focusing on customer loyalty.
Having a strong work ethic and the desire to go above and beyond to meet and surpass company goals.
Expert in using Zeo Route Planner to manage deliveries and optimize routes. Dedicated to achieving strong customer satisfaction scores and repeat business.
Experience in selecting, packing and delivering orders. ⁰ncluding in-store product selection and delivery. Committed to selecting and delivering exact products customer needs, on time and in perfect condition.
Exceptional communication skills, Attention to detail Time management | Computer literacy Payment processing Delivery procedures |
- Listened to customer needs to identify and recommend best products and services.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Completed pickup and shopping orders for customers across Long Island, N.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
- Followed application instructions closely and reviewed deliveries to minimize errors.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
- Followed company safety regulations to maintain safe work environment.
- Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
- Reported suspicious behavior, incidents and theft to support loss prevention.
- Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Processed customer purchases and returns via cash and credit card.
- Met all physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
- Maintained clean, orderly and well-stocked register area.
- Counted cash at end of shift and prepared bank deposits.
- Learned roles of other departments to provide coverage and keep store operational.
- Kept store presentable with regular cleaning and organization.
- Worked closely with front-end staff to assist customers.
- Built relationships with repeat customers to encourage loyalty.
- Delivered consistent and dedicated service through front-end customer engagement.
- Assisted children at stations during small-group learning periods.
- Offered students personalized educational, behavioral and emotional support.
- Communicated and collaborated well with educators from various grade levels.
- Applied positive reinforcement to redirect negative behaviors.
- Handled diverse tasks for teachers, including clerical support, classroom management and document coordination.
- Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
- Customized small group and individual classroom activities based on differentiated learning needs.
- Supplied one-on-one attention to each student during group activities.
- Tutored and supported students individually and in groups by reteaching and reviewing lesson concepts.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Supervised students and maintained security throughout school buildings and on field trips.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Supported teachers by preparing aid materials such as wall charts and hand-outs.
- Created displays of students' work in classroom areas and other school spaces.
- Supported students in developing strategies for individual and group learning.
- Cleaned and organized classrooms, materials and supplies.
Suffolk County Community College - Selden, NY
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School Attended
- Suffolk County Community College
Job Titles Held:
- Instacart Shopper
- Cashier/Sales Associate
- Paraprofessional Aide
Degrees
- Associate of Arts
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