Focused customer relations professional skilled in lead generation, customer relationship development and sales.
Accomplished in providing unsurpassed support to demanding customers. Offering 10 years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Successful server and cashier with 10 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.
Proactive Customer Service Representative with expertise in delivering support services and resolving customer complaints. Trained in P.O.S. and computer software techniques. Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation.
Friendly waitress with 10 years of dedicated top of the line customer service experience. Dedicated to exceeding new goals through effective communication skills and hard working abilities. Expert in Word with training in data entry services.
Motivated Customer Service Representative with over 5 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in English.
My name is Alicia Hess, I am 27 years old and I consider myself extremely bubbly, driven, friendly, and intelligent. I believe knowledge is power and consistency is key. I am always open to learn new skills. I worked at a call center briefly as well as a pizza shop from the time I was 14 until I became a waitress at Ruby Tuesday in 2011. I left Ruby Tuesday in 2015 to work at Davie Miller's Ale House. I loved that I got the chance to see different atmosphere's through my work experiences as well as diversity and putting a smile on someone's face. Leaving the business I work for a little more memorable for guests and building regulars makes me feel happy to come to work. Through understanding, hard work and patience, as well as organization, timliness and knowledge, I feel I am open to be a great asset to your company.
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