Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Skills
Payment processing
Delivery procedures
Sales expertise
Mobile ordering understanding
Physical stamina
Product expertise
Merchandising proficiency
Troubleshooting
Flexible
Education and Training
California State University - ChicoChico, CAExpected in 12/2020 ā āBachelor of Arts:Communication Design - GPA:
Sierra CollegeRocklin, CAExpected in 12/2018 ā āAssociate of Arts:Communications And Marketing - GPA:
University Of LondonLindon, England, Expected in ā ā:Community Psychology - GPA:
Experience
Regent Care Centers - Instacart Full Service Shopper Laredo, TX, 08/2020 - Current
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Aptean - Receptionist City, STATE, 06/2019 - 08/2019
Answered and directed incoming calls using multi-line telephone system.
Maintained daily calendars, set appointments with clients and planned daily office events.
Entered data in commercial software to keep records of advertisement information.
Processed payments and updated accounts to reflect balance changes.
Target - Customer Advocate City, State, 06/2017 - 01/2019
Proactively recommended changes based on consumer needs and market trends to grow company.
Mentored junior team members and managed employee relationships.
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