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Instacart Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Detail-oriented offers proven customer service and time management abilities. Knowledgeable about completing work in a fast pace enviornment. Thrives under pressure and consistently satisfies customers.

Skills
  • Mobile ordering understanding
  • Payment processing
  • Product expertise
  • Sales expertise
  • Merchandising proficiency
  • Effective customer upselling
  • Processing payments
  • Team member motivation
  • Customer seating
  • Opening and closing procedures
  • Critical thinking
  • PPE use
  • Organizational skills
  • Teambuilding
  • Delivery procedures
  • Active listening
Experience
Instacart, 07/2021 to Current
Freshly Linden, NJ,
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Listened to customer needs to identify and recommend best products and services.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
Forklift Driver, 01/2020 to 05/2021
Belfor Grand Rapids, MI,
  • Transported, loaded, unloaded and stacked materials.
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Picked orders from storage, wrapped and staged for shipments.
  • Used equipment such as loaders, hand trucks, forklifts and cranes safely.
  • Used a cherry picker forklift to load trailers at warehouse.
  • Moved levers and controls that operate lifting devices such as forklifts, lift beams and swivel-hooks, hoists and elevating platform, to load, unload, transport and stack material
  • Loaded items in optimal manner to maximize work efficiency.
  • Tied and secured loads to prevent shifting or damage to items.
  • Collaborated in team environment to maintain high levels of productivity.
Warehouse Worker, 06/2019 to 02/2020
Nouria Energy Sanford, ME,
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Used pallet jacks to move items to and from warehouse locations.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Recognized defective material and reported issues to management.
  • Staged and sorted multiple types of products for loading.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Moved large and bulky items manually or with equipment such as pallet jacks or forklifts.
  • Applied schedule, organizational and routing knowledge to enhance delivery planning.
Retail Sales Associate Cashier, 01/2017 to 05/2019
Roses City, STATE,
  • Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
  • Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
  • Followed company safety regulations to maintain safe work environment.
  • Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
  • Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
  • Maintained clean, orderly and well-stocked register area.
  • Kept store presentable with regular cleaning and organization.
  • Processed customer purchases and returns via cash and credit card.
  • Built relationships with repeat customers to encourage loyalty.
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Worked closely with front-end staff to assist customers.
  • Counted cash at end of shift and prepared bank deposits.
  • Handled all merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
Education and Training
GED: , Expected in 09/2017
to
Pitt Community College - Winterville, NC
GPA:

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Resume Overview

School Attended
  • Pitt Community College
Job Titles Held:
  • Instacart
  • Forklift Driver
  • Warehouse Worker
  • Retail Sales Associate Cashier
Degrees
  • GED