Inside Sales Representative Resume Example Micross Components

INSIDE SALES REPRESENTATIVE

Summary

Inside Sales Rep with an exceptional track record of growing sales revenue.

Highlights

Organized and meticulous

Exceptional interpersonal skills

Analytical problem solver

Dependable

Cheerful and energetic
Driven
Excellent time management

Accomplishments

Increased account territory from $6 mil to $10 mil in one year.

Expanded account base from 28 to more than 50 accounts.

Achieved 65% of overall sales for the year.

Experience

Inside Sales Representative10/2004 to 11/2013Micross ComponentsOrlando, FL

Achieved $10 million in sales helping to reach the $30 million forecast/budget set for the 5 Inside Sales Reps.
Set up numerous customers on blanket/yearly orders totaling $5 million to secure RFQ's and assure increased market share thus "taking it off the streets". Closely monitor blanket orders so that they continue from one year to the next.
Proactively contact customers acting as customers planner to see if any needs are coming up soon for product previously ordered thus ensuring product is available at all times. Preventing line down situations from occurring.
Strategically price, follow and negotiate all quotes for a given territory and specific customers outside of that territory
Co-ordinate with Outside Regional Sales Manager customer visits, potential new leads and in person presentation of significant quotes prepared.
Process all orders and change orders.
Expedite jobs in house with Quality, Engineering and Production departments to assure customer orders ship on time.
Obtain price and delivery from manufacturers we were not franchised with. Write up and submit PO requisitions.

Sales Associate12/2002 to 10/2004Barr DisplayOrlando, FL

Answer incoming 800# calls. Assist customer with purchasing correct & complete items. Up sell additional accessories. Provide custom or special quotes to customers. Then follow-up to secure order.
Take and enter orders over the phone. Providing correct pricing and product availability.
Thorough knowledge of products & uses is needed as many customers calling in do not have catalog or are not sure of what they should be using.
Resolve customer complaints, short shipments, incorrect items shipped, damaged shipments or any other customer service issues.
Research items we do not carry in stock. Either custom showcases, counters, walls or racks. Contact manufacturers for price and availability.

Account Manager05/2002 to 11/2002Educational Products, IncAltamonte Springs, FL

Manage and increase sales in an assigned territory, servicing existing accounts and prospecting for new accounts.
Sell pre-packaged school supplies to schools, and PTA groups
Sell fund raising programs to schools, and PTA groups, sell spirit wear, t-shirts, custom apparel
Overnight travel as required, to present programs, proposals, help with deliveries

Office Manager11/2001 to 05/2002Lubestar MfgApopka, FL

Perform accounts payable and receivable duties via QuickBooks, enter bills, pay bills, create invoices, and receive payments and reconciling back statements.
Calculate employee hours and process payroll
Answer all incoming calls, filing, faxing, order office supplies and shop supplies

Account Executive07/2000 to 09/2001BTC Electronic ComponentsApopka, FL

Opened over 20 in-active (dead) accounts in addition to servicing assigned accounts.
Locate product customer requires from an alternate source if BTC does not have in stock Obtain price and delivery and place purchase orders when necessary.
Provide all aspects of Sales and Customer Service support including but not limited to; price quotations, order entry, stock inquiries and expedites

Inside Sales Manager05/1989 to 06/2000PCD IncBeverly, MA

Beverly, MA) Peabody, MA Aerospace and Industrial Connector Manufacturer May 89 - June 00 Inside Sales Manager
Supervise staff of 7 including Inside Sales Reps and Administrative personnel
Improve productivity by reducing and changing procedures, eliminating unnecessary administrative tasks thus freeing up time to be proactive.
Earned Top 2 in Customer Service in the Bishop Surveys for 5 years running.
Create and maintain all work instructions and procedures for the Sales department for ISO 9000
Act as SuperUser for Oracle (operating system). A superuser is a Database Administrator who must create, update and implement working manuals for the users. Maintain existing programs such as price list, cross reference, product codes, description and notes database
Report bookings via various reports on a weekly, monthly, quarterly basis
Calculate monthly sales compensation for Outside Sales Representatives Product Manager Avionics/Military Products
Achieved 65% of overall Sales for PCD by coordinating all price quotations over $1000.00.
Establish competitive pricing on new products, update and maintain current price lists
Provide technical support to Inside Sales, Customers, and Field Representatives
Negotiate and secure yearly multimillion dollar contracts with Boeing, Bombardier and Embraer Aerospace.
Create and distribute 8 plus year outdated catalog.
Resolve scheduling conflicts with Manufacturing
Attend trade shows, distribution shows and Industry meetings
Provide product training to authorized distributors Regional Sales Associate
Provide account maintenance, service and support needed to grow a geographical area as well as assigned major accounts including Boeing, Bombardier and Embraer Aerospace.
Quote, expedite, perform stock checks, enter orders, follow leads and sample requests

Sales Representative06/1986 to 05/1989Sertech Labs a Division of Avnet ElectronicsPeabody, MA

Support a 4 million dollar backlog by maintaining two territories with major accounts including ITT, Westinghouse, TI, AT & T & IBM
Sell complete line of semiconductor chips and chip processing to the Military Hybrid marketplace in accordance with Mil -STD-883B methods 5004, 5005 & 5008
Extensive interface with Quality Assurance, Manufacturing and Engineering Departments

Inside Field Sales Representative10/1984 to 06/1986Motorola Semiconductor ProductsBurlington, MA

Provide sales and customer support for National accounts such as: Wang, GTE, Northern Telecom
Act as liaison between customer and three separate Motorola production facilities
Quote verbal and/or written price and delivery for standard and non-standard products
Participate in vendor quarterly reviews and annual pricing negotiations

Purchasing Assistant/Junior Buyer04/1979 to 10/1984M/A-COMBurlington, MA

Purchase all MRO items
Assist Electrical Buyer when necessary with requisitions and buys
Negotiate yearly contract for all office supplied (7 buildings) and all uniform services (7 buildings)
Assistant to Purchasing Manager, supervisory duties with the order entry clerks, receptionist and print room staff.

Education

High School Diploma: Business and AccountingLynnfield High SchoolLynnfield, MA, US

Business and AccountingNorthshore Community CollegeBeverly, MA, US

Marketing and Sales AdministrationNortheastern UniversityBurlington, MA, USNortheastern University (through PCD) Marketing and Sales Administration courses Burlington, MA

Certifications

Oracle Superuser

Skills

Sales, Inside Sales, Leads, Regional Sales, Sales Manager, Sales Reps, Receptionist, Pricing, Customer Service, Retail Sales, Sales Representative, Associate, Sales Associate, Quotations, Million, Account Maintenance, Administrative Tasks, Aerospace, Avionics, Basis, Compensation, Contracts, Database, Database Administrator, Iso, Iso 9000, Iso Standards, Maintenance, Monthly Sales, New Products, Oracle, Outside Sales, Overall Sales, Proactive, Product Manager, Sales Compensation, Sales Department, Sales For, Sales Representatives, Scheduling, Self Motivated, Technical Support, The Sales, Training, Territory, Budget, Change Orders, In Sales, New Leads, Buying/procurement, Purchasing, Buyer, Order Entry, Purchasing Assistant, Purchasing Manager, Cleanroom, Major Accounts, Quality Assurance, Semiconductor, Short-term Disability, Std, Sales And, Customer Support, Field Sales, Liaison, Motorola, National Accounts, Northern Telecom, Telecom, Vxworks, Wang, Account Executive, Accounts In, Of Sales, Purchase Orders, Account Manager, Accounts And, Existing Accounts, Increase, Increase Sales, New Accounts, Proposals, Prospecting, Sales In, Accounts Payable, Faxing, Filing, Incoming Calls, Invoices, Office Manager, Office Supplies, Payments, Payroll, Process Payroll, Quickbooks, Reconciling, Access, Contract Negotiation, Defense Electronics, Employee Resource Group, Enterprise Resource Planning, Erp, Excel, Inside Sales/customer Service, Market Share, Microsoft Office, Microsoft Windows, Ms Office, Ms Office 97, Navision, Office 97, Sales/customer, Sales/customer Service, Satisfaction, Top Sales, Unibol, Vax, Windows 98, Accounting, And Accounting, And Sales, Marketing, Sales Administration

Resume Overview

Companies Worked For:

Micross Components
Barr Display
Educational Products, Inc
Lubestar Mfg
BTC Electronic Components
PCD Inc
Sertech Labs a Division of Avnet Electronics
Motorola Semiconductor Products
M/A-COM

School Attended

Lynnfield High School
Northshore Community College
Northeastern University

Job Titles Held:

Inside Sales Representative
Sales Associate
Account Manager
Office Manager
Account Executive
Inside Sales Manager
Sales Representative
Inside Field Sales Representative
Purchasing Assistant/Junior Buyer

Degrees

High School Diploma : Business and Accounting
Business and Accounting
Marketing and Sales Administration

Inside Sales Representative Resume Example

Resume Score: 90%

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