Inside Sales Manager resume example with 9+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Well-versed in Human Resource business needs and specializing in Customer Service. Bringing 4+ years of experience in sourcing , qualifying and interviewing applicants to fill key vacancies. Proficient in Microsoft Excel ATS software. An organized, disciplined, and detail-oriented professional looking for a fast paced Recruiting or Sales role to utilize my advanced knowledge of administrative coordination, project management, knowledge, skills, abilities, and motivation. Microsoft Office Suite | UKG | Hireright | SmartRecruiters | Workday | Handshake | ADP | Indeed | Careerbuilder | Monster | LinkedIn | CICS | CRM | DMV | iNovah | NCC | iasWorld | Tax Relief | Direct Mail Processors Inc (DMP) | TSOP | Velocity | OPC | Databank | National Automobile Dealers Association (NADA)
Skills
Human Resources Management Systems
Recruitment Management
Global Talent Acquisition
Special Events
Territory Volume
Sales Representation
Qualified Lead Generation
Closing Sales
Building Customer Trust and Loyalty
Issue and Complaint Resolution
Responding to Difficult Customers
Calm and Professional Under Pressure
Upbeat and Positive Personality
Work History
11/2022 to CurrentInside Sales ManagerFarmers Insurance Group | Olathe, KS,
Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
Updated accounts and maintained long-term relationships with clients.
Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Studied job descriptions and qualifications to determine applicant requirements.
Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
09/2021 to 11/2022Talent Acquisition CoordinatorCushman & Wakefield Inc | Cherry Hill, NJ,
Created and drove talent acquisition and job placement strategies to attract diverse candidates.
Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change and assess progress.
Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent.
Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
Reviewed employment applications and background check reports to facilitate hiring process.
Sourced and screened candidates for technical engineering roles and worked with hiring managers to coordinate interviews, offers and onboarding.
Assisted with specials projects, such as Job Fairs and College Campus Recruitment Events. Interviewed and screened candidates for Information technology roles. Collaborated with hiring manager to fill part time, full time, and internship positions.
02/2014 to 09/2021Administrative Assistant IV (Supervisor)FAIRFAX COUNTY GOVERNMENT | City, STATE,
Answered a high volume,multi-line phone system, routing calls, delivering messages to staff and greeting tax payers.
Utilize extensive knowledge of governmental regulations and requirements within the areas of real estate, personal property tax, business tax, vehicle registrations, assessments, payments, dog licenses, parking tickets, and non-taxable items to provide level IV customer service support
Serving as a mentor, provide orientation and onboarding duties to develop and train new employees on work procedures, processes, protocol, and best practices
Collaborate with human resources and hiring managers within the Department of Tax Administration to identify and draft detailed and accurate job descriptions and hiring criteria
Is a part of the screening and selection process for all level III roles through entry level
Assist with the sourcing of candidates during peak hiring periods
Responsible for supervisory administrative tasks such as: filing vehicles, drafting correspondence to delinquent taxpayers
Perform vast research into complex and unique customer issues and concerns utilizing various county tax records and practices
Create, produce, and provide guidance on various knowledge-based data reports for senior leadership on a weekly and monthly basis
Provide supervisory and team lead backup to other areas within the Department of Tax Administration as needed.
Education
Expected in Associate of Science | Criminal JusticeNorthern Virginia Community College, Annandale, VA, GPA:
Expected in Advanced Internet Recruiting Strategies (AIRS) - Certified Internet Recruiter (CIR) | Online Course , , GPA:
Affiliations
Northern Virginia Society of Human Resource Management – Member
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Resume Overview
School Attended
Northern Virginia Community College
Online Course
Job Titles Held:
Inside Sales Manager
Talent Acquisition Coordinator
Administrative Assistant IV (Supervisor)
Degrees
Associate of Science
Advanced Internet Recruiting Strategies (AIRS) - Certified Internet Recruiter (CIR)