inside sales manager resume example

• Developed and delivered engaging sales presentations to convey product benefits.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Increased sales by offering advice on purchases and promoting additional products.
• Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
• Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
• Cold-called leads and closed large number of new sales over several months.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Documented customer interactions using Bitrx/Odoo to capture data in processing system.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Minimized process lags through strategic sourcing and customer expectation management.

• Researched and reported on business opportunities to increase market share.
• Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
• Presented bids and contracts for potential clients to review during meetings.
• Collaborated with management, vendors, purchasing, sales & logistics teams on strategies to increase profits for ecommerce & retail business.
• Identified business prospects in target markets and developed defined marketing plans to attract new clients.
• Worked with distribution centers to expedite orders to increase delivery times and customer satisfaction.
• Provided day-to-day support for accounts by answering inquiries, checking availability of products and corresponding with customers via email.
• Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
• Analyzed and structured sales forecasts to reflect needs of specific accounts in specific markets & regions.
• Developed and delivered engaging sales presentations to convey product benefits.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Increased sales by offering advice on purchases and promoting additional products.
• Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Determined problem areas and resolved issues related to profitability and business objective achievement.
• Documented customer interactions using to capture data in processing system.
• Minimized process lags through strategic sourcing and customer expectation management.
• Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
• Expanded customer base and boosted profit within product line.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
• Called leads and closed large number of new sales over several months.
• Trained and mentored new sales representatives.
• Organized sales paperwork, presented proposals and finalized contracts.
• Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
• Met frequently with manage to stay current on company offerings and business policies.
• Executed direct sales from manufacturers to customers to improve profitability within retail environment.
• Documented customer interactions using Brightpearl to capture data in CRM system.
• Implemented brand marketing and sales campaigns.
• Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.

My pre-sales career was in Food Service & Hospitality Management .I began in the industry as many do at the age of 18, the kitchen was my first job. I love to cook and to eat well and along with my love of plants I have a deep love for the culinary arts. I built a career in the industry & quickly moved into Managerial roles. I have worked as a Personal Chef, Kitchen Manager, Operations Manager & General Manager throughout my career, as well as all other imaginable positions while climbing the ladder from a dishwasher, prep, expo, etc.

I learned a lot about work ethic, time management, organizational skills, as well as the ability to work in a high pace stressful environment. This was my first career, I was always on the move and pushing to be a better employee, coworker, manager, and leader. This is when I learned building the right team makes all the difference in the way any operation runs. I crave a well-structured, dynamic team to lead, if that is what's required of me and have no issues working with others to achieve a team goal.

I can furnish an entire list of work history upon request as well as elaborate on all positions & duties held during this time.