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inside sales manager resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Results-oriented, passionate professional excelling in identifying customer needs and providing solutions. Driven manager skilled in leading teams to set record-high sales figures, expand existing territories and develop new accounts.
Highlights
Budget Management, Closing, Coaching and Training, Strong Interpersonal Skills, Excellent Communication Skills, Contract Negotiations, Customer Satisfaction, Inventory Management, Leadership Skills, Project Management, Team Player, Advanced Problem- Solving Skills, Great Organizational Skills, MS Office, Accounting Software
Experience
08/2007 to 06/2016 Inside Sales Manager Camp Systems | Wichita, KS,
  • Generated and prospected new sales opportunities for HDPE and MDPE pipe.
  • Responded to customer order and quotation requests and resolved all customer complaints in a timely manner.
  • Exceeded regional annual sales target by 30%.
  • Managed and maintained full rental fleet inventory.
  • Built relationships with customers to maintain a 70% renewal rate and establish long-term business growth.
  • Supported the sales team in writing proposals and closing contracts.
  • Planned and directed all incoming sales staff training and performance evaluations.
  • Performed follow-up to ensure timely shipment of materials and customer satisfaction.
  • Maintained strong working relationships with vendors.
  • Procured and maintains inventory, monitored to ensure proper inventory turns and performed follow-up to ensure timely shipment of materials and customer satisfaction.
04/2005 to 08/2007 Estimator/Project Manager Calportland | Mcminnville, OR,
  • Conducted site analysis and determination of site specific productions.
  • Requested pricing of material and subcontractor requirements.
  • Finalized bid pricing to market conditions.
  • Bid and managed multimillion dollar projects - $10M individual / $30M concurrent.
  • Private work included all underground utilities, streets, earthwork, concrete and site development for subdivisions and commercial sites.
  • Successfully negotiated final contract for execution.
  • Created Job Cost Budgets and Project Schedules.
  • Submitted project submittals and tracked to ultimate acceptance.
  • Coordinated with internal management, crews and administration Collaborated with owners, engineers and inspection entities to ensure a successful project for all concerned.
01/2000 to 04/2005 Warehouse Operations Manager Carparts.Com | Chesapeake, VA,
  • Ensured that the warehouse operated at peak efficiency, with customer satisfaction being the primary goal.
  • Maintained receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing programs, operational, and personnel policies and procedures.
  • Controlled inventory levels by conducting physical counts and reconciling with data storage systems.
  • Achieved and exceeded financial objectives by closely monitoring production team and warehouse operations.
  • Completed warehouse operational requirements by scheduling and assigning employees; following up on work results.
  • Maintained warehouse staff by recruiting, selecting, orienting, and training employees.
  • Maintained warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Ensured that all warehouse personnel were competent, aware, and properly trained to perform their jobs and that their primary goal was customer satisfaction.
07/1996 to 04/2000 Scheduler Mhm Services, Inc. | El Dorado, KS,
  • Collaboratively developed and maintained numerous project master schedules that incorporated consultant and contractor schedules.
  • Analyzed various facets of project work and establish logically driven, activity based detailed plans for successfully completing the work within the allotted time.
  • Generated and distributed schedule reports and customized views to internal and external personnel.
  • Responsible for reviewing and commenting on baseline schedules developed by the contractors, reviewing and commenting on monthly progress schedules and progress reports submitted by contractors.
  • Responsible for developing schedule impact analysis for potential and approved contract changes.
  • Develop "what if" schedule scenarios to support project management.
  • Support other project staff in contract negotiations.
05/1991 to 07/1996 Machinist Asml | Hillsboro, OR,
  • Set up and operated diverse types of machinery (i.e.
  • Manual, Pneumatic, Hydraulic, Automatic and CNC).
  • Produced various types of products used in the medical device industry.
  • Ensured production requirements were met, product quality was maintained, machine maintenance was adhered to, and safety rules were followed.
  • Expected to help train new and temporary employees.
  • Performed other duties as assigned or required.
Education
Expected in to to Associate of Arts | Business Fundamentals University of Phoenix, , GPA:
Business Fundamentals Earned 30 credits towards Associate of Arts Business Management Coursework Business Communication Coursework
Skills
account management, Accounting Software, Arts, Budget Management, Budgets, Business Communication, Business Management, Closing, Coaching, Strong Interpersonal Skills, Excellent communication, Excellent Communication, CNC, consultant, Contract Negotiations, contracts, counseling, customer satisfaction, Customer Satisfaction, training employees, staff training, financial, inspection, maintains inventory, Inventory Management, inventory levels, inventory, Leadership Skills, machinery, market, materials, MS Office, negotiations, Organizational Skills, peak, personnel, policies, pricing, Problem- Solving, progress, Project Management, proposals, quality, receiving, reconciling, recruiting, safety, sales, scheduling, Team Player, utilities, warehousing

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Inside Sales Manager
  • Estimator/Project Manager
  • Warehouse Operations Manager
  • Scheduler
  • Machinist

Degrees

  • Associate of Arts

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