Inside Sales Coordinator Resume Example Knapheide Truck Equipment Midsouth

INSIDE SALES COORDINATOR

Professional Summary

Knowledgeable [Job Title] fluent in [Language] and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales. Grasps company initiatives quickly as [Job Title], achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always applies good judgment when performing duties. Adaptable Office Administrator with [Number] years of experience with wide range of talents, from travel coordination to bookkeeping. Additional experience in assisting executives and coordinating company events. Fast-learner with interest in developing new skills to better support [Industry] staff and management. Adaptable Office Administrator with [Number] years of background in [Skill], [Skill] and [Area of expertise]. Willing to take on new tasks with enthusiasm and considered valuable and gifted team player. Proactive Inside Sales Coordinator with a business-oriented approach and the drive to be successful. Passionate and determined with exceptional skills in building and maintaining client relationships and supporting talented sales teams.

Work History

Inside Sales Coordinator, 02/2016 to 07/2020Knapheide Truck Equipment - Midsouth - Midland, NC

Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Used Software CRM to maintain detailed contact logs and account records.
Answered average of Number incoming customer calls daily.
Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
Coordinated with warehouse department to pull products for customers.
Worked with sales managers to verify pricing discounts and customer details.
Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
Provided pricing information to customers regarding specific products.
Assisted customers with prompt and polite support in-person and via telephone.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Processed cash, check and credit card payments.
Created effective organizational systems for reports, agendas, contracts and records.
Completed orders through Type system and organized product deliveries to meet customer timetables.
Processed credit and debit card payments to complete purchasing experience.
Fielded customer questions to provide information about products, availability and pricing.
Conferred with customers to understand needs and make targeted Product or Service recommendations.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Used [Software] CRM to maintain detailed contact logs and account records.

Office Administrator, 01/2013 to 02/2016Knapheide Truck Equipment - MidSouth - Midland, NC

Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Reconciled account files and produced monthly reports to keep [Job title] informed about office operations.
Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Supported [Job title]s and [Job title]s with effective correspondence management, document coordination and customer relations.
Trained new employees on administrative procedures, company policies and performance standards.
Maintained [Number]% accuracy while updating databases with [Type] data and verifying [Type] changes.
Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Maintained open communication with customers to foster positive relations and provide updates on [Type] and [Type] issues.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.

Front Office Administrator, 10/2012 to 01/2013Knapheide Truck Equipment - MidSouth - Midland, NC

Received and routed business correspondence to correct departments and staff members.
Kept reception area clean and neat to give visitors positive first impression.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Alerted customers about specific [Type] account issues, updates and changes to account information.
Maintained [Number]% accuracy while transcribing [Type] documents for [Job title].
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Checked documentation for accuracy and validity on updated systems.
Managed multiple projects simultaneously using organizational and analytical skills.
Maintained organized files and stocked supplies to support team needs and maximize performance.

Education

GED, 01/2001

Warwick Valley High School - Warwick, NY

Skills

Client Relationships
Direct sales
Compelling presentations
Persuasive negotiator
Time management
Telephone and email etiquette
Organizational effectiveness

Database Management
Order management
Office administration
MS Office
Inbound Phone Call Handling
Managing Office Supply Inventory
Administrative support

Resume Overview

Companies Worked For:

Knapheide Truck Equipment - Midsouth
Knapheide Truck Equipment - MidSouth

School Attended

Warwick Valley High School

Job Titles Held:

Inside Sales Coordinator
Office Administrator
Front Office Administrator

Degrees

GED , 01/2001

Inside Sales Coordinator Resume Example

Resume Score: 80%

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