Inside Marketing Representative Resume Example Televerde / SAP, NA

INSIDE MARKETING REPRESENTATIVE

Career Overview

Energetic telesales professional with great work ethic and in-depth knowledge of B2B lead generation and business development in call center environments. Quickly grasp job requirements and management's needs to complete tasks and produce results. Excel at adapting and readily understanding instructions of a complicated nature and responding to challenges with a "get the job done" attitude.

Core Strengths

Professional demeanor
Superior communication skills
Dependable
Reliable

Independent
Courteous
Self Motivated
Self Starter

Skills

B2B Appointment Setting, Lead Generation, Telemarketing, Cold Calling, Business Development, Account Management, Call Center, Customer Service, Marketing, Sales, SAP

Other skills: Negotiating, Strategic Thinking, Problem Solving, Time Management, Careful and Active Listening, Enthusiastic, Organized

Computer Software: CRM, Microsoft Office Suite, Email, Outlook, VanillaSoft, Internet, databases

Accomplishments

Generated a $3M opportunity in Q2 2015 for the SAP Central Region Account team after re-engaging the CEO of a dormant large enterprise account.
Awarded the “Million Dollar Club Award” for generating over $1,000,000 in market qualified opportunities during Q3 and Q4 2014.
Awarded the “Quality First Award” for consistently exceeding company calling standards and meeting KPI and objectives for all campaign types including Lead Generation, Appointment Setting, Event Recruitment and Customer Profiling Campaigns.
Recognized for “Outstanding Team Contribution” for 2012.

Work Experience

Inside Marketing Representative12/2014 to 10/2015Televerde / SAP, NAPhoenix, AZ

Easily created networks of new potential business contacts within existing SAP accounts and expanded sales pipeline in several key accounts by creating business development plans and account maps with SAP Account Executives.
Considered and named a Top Performer by consistently meeting monthly quota, production goals and KPI's for developing market qualified sales opportunities.
Initiate and facilitate warm hand offs and on-site meetings for Account Executives and sit in on meetings to try to understand what types of new leads the sales team needs in strategic accounts.
Responsible for accurately using and maintaining all current and prospective customer databases in SAP's CRM.

Marketing Services Representative07/2014 to 12/2014TeleverdePhoenix, AZ

Focused on B2B lead generation and appointment setting for SAP Inside Marketing Representatives in call center environment to reach their target audience through variety of tools including telemarketing, e-mail, social media, and search engine optimization.
Consistently met KPI and objectives for all campaign types including Lead Generation, Appointment Setting, Event Recruitment and Customer Profiling Campaigns.
Facilitated information flow between performance management, client success and quality assurance departments to guarantee call center objectives were met.

Lead Development Specialist04/2012 to 05/2013TeleverdePhoenix, AZ

Placed high volume of outbound B2B calls and expertly overcame objections to produce Expertly overcame objections and secured agreements.Expertly overcame objections and secured agreements.highly qualified sales leads, appointments and direct sales opportunities.
Developed effective relationships with all call center departments through clear communication.Developed effective relationships with all call center departments through clear communication.
Awarded the "Quality First Award" for consistently exceeding company calling standards and meeting KPI and objectives for all campaign types including Lead Generation, Appointment Setting, Event Recruitment and Customer Profiling Campaigns..

Marketing Director05/2013 to 06/2014B2B Lead MachinePhoenix, AZ

Call center focused on outbound B2B lead generation, event recruitment, and appointment setting in the computer technology industry.
Focused on developing ongoing lead generation and nurturing companies with multiple marketing strategies as a means to get consistent sales opportunities.
Employed a variety of tools including e-mail, direct mail, search engine optimization, telemarketing, and various marketing activities.
Built customer loyalty by placing follow-up calls for customers who reported needs or issues.

Escrow Officer01/2004 to 07/2006Transnation Title Insurance CompanyScottsdale, AZ

Performed title and escrow services for residential and commercial real estate transactions from open to close with a high-level of customer service to Real Estate Brokers, Agents and Lenders.
Reviewed and fulfilled terms and conditions of closing instructions in accordance with Arizona Residential and Commercial Purchase Contracts to maintain compliance with federal state and local regulations including ALTA, RESPA, HUD and A.R.S.
Prepared, notarized loan documents at signing and recorded legal documentation to transfer title and secure mortgages.
Collected and disbursed all monies held in escrow to appropriate parties.

Assistant Escrow Officer03/1997 to 01/2004Transnation Title Insurance CompanyFlagstaff, AZ

Consistent and exceptional performance led to promotion within the company.
Assisted Escrow Officers and Branch Manager as requested for title and escrow services for residential and commercial real estate transactions from open to close with a high-level of customer service to Real Estate Brokers, Agents and Lenders.
Under direction, fulfilled terms and conditions of closing instructions in accordance with Arizona Residential and Commercial Purchase Contracts to maintain compliance with federal state and local regulations including ALTA, RESPA, HUD and A.R.S.

Educational Background

Certificate of Computer Applications (MS Office Suite2011Rio Salado CollegePhoenix, AZ, USA

Resume Overview

Companies Worked For:

Televerde / SAP, NA
Televerde
B2B Lead Machine
Transnation Title Insurance Company

School Attended

Rio Salado College

Job Titles Held:

Inside Marketing Representative
Marketing Services Representative
Lead Development Specialist
Marketing Director
Escrow Officer
Assistant Escrow Officer

Degrees

Certificate of Computer Applications (MS Office Suite 2011

Inside Marketing Representative Resume Example

Resume Score: 90%

Resume Overview

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