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Summary
Expert RN seeking Case Management position with growth opportunities. Committed to exceptional quality care with passion for working directly with patients and families for best post-hospital outcomes. Excited by continued learning opportunities and growing in her profession.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
02/2013 to Present
Inpatient RN Complex Case ManagerBaylor Scott & White Health – Roanoke, VA,
Manage caseload up to 27 patients on assigned units.
Experience in Case Management -float position to all med/surg, heme/onc, ED, and ICUs.
Case Manager for Floating Hospital for Children - med/surg, BMT, and PICU.
Case Manager for MICU/CCU and Cardiac Transplant/VAD units for adults.
Proficient in assessment and application of level of care for observation to inpatient status using InterQual guidelines and collaboration with physicians using medical necessity.
Initiate and direct collaboration with medical team - physicians, nurses, physical therapists, social workers, and other ancillary departments for discharge planning throughout hospital course.
Case management assessments on all patients, reviewed and updated throughout patient's hospital course.
Proficient in Medicare/Masshealth guidelines.
Present daily multidisciplinary rounds for appropriate level of care and discharge needs throughout hospital course.
Case management assessments on all patients, reviewed and updated throughout patient's hospital course.
Skillful in working closely with patients and families to educate on the discharge plan and the many questions/concerns that arise from said plan.
Develop and maintain relationships with liaisons from post acute hospitalization levels of care.
11/2012 to 02/2013
Inpatient RN Complex Case ManagerProvidence Life Services – Homer Glen, IL,
Manage caseload of 18 to 24 patients on assigned unit.
Experience in Case Management on med/surg floors, telemetry, MICU/SICU, and ED.
Proficient in assessment and application of level of care for observation or inpatient status using InterQual guidelines and collaboration with physicians using medical necessity.
Initiate and direct collaboration with medical team - physicians, nurses, physical therapists, social workers, and other ancillary departments for discharge planning throughout hospital course.
Case management assessments on all patients, reviewed and updated throughout patient's hospital course.
Accomplished in daily clinical reviews to commercial payers.
Daily case management progress notes on all patients.
Skillful in working closely with patients and families to educate on the discharge plan and the many questions/concerns that arise from said plan.
Develop and maintain relationships with liaisons from post acute hospitalization levels of care.
10/2011 to 01/2012
RN Complex Case ManagerProvidence Life Services – Downers Grove, IL,
Manage caseload of 45 to 50 members with up to 30 open cases for active interaction.
Calls placed to open members from daily to once a week related to needs.
Utilize motivational interviewing to engage members for support and education in disease processes, medications, and benefits.
Interact with members on preventative healthcare and proactive communications with healthcare team for improved health and lifestyle outcomes.
Empower members to find, apply for, and receive alternative resources.
Co-manage members with utilization reviewer for comprehensive coverage of members needs, directly and with facilities.
Knowledgeable on utilization review process and application of InterQual to cases.
Connect with members for medical needs, such as pre and post procedure/operative treatment plans, chemotherapy, radiation therapy, and recent hospitalizations.
Advocate for members with providers for optimum care and services member may receive from Blue Cross Blue Shield MA.
Discuss members in MD/RN rounds for medical and behavioral health issues for best practice management.
Selected to represent complex case management as education coordinator for team to create and deliver a new program of continuing education presentations.
08/2011 to 10/2011
RN Case ManagerRes-Care, Inc. – Reedley, CA,
Job description as above.
01/2010 to 06/2011
RN Case ManagerRes-Care, Inc. – Roanoke, VA,
Manage caseload of 10 to 15 patients throughout the greater Boston area including west and north of city.
Visits made daily to weekly related to needs.
Provided exemplary care for hospice patients in the home, nursing facilities, and assisted living residences.
Strong facilitator and coordinator of team members delivering unified patient and family care.
Strong interpersonal relationships with facilities' staffs resulting in excellent management of patients and their outcomes.
Consistently excelled in providing evolving information and support to patients and caregivers resulting in sustainable autonomy and management of care.
Present succinct, relevant information at weekly multidisciplinary rounds.
Utilize ancillary services in timely manner.
04/2002 to 01/2009
RNRes-Care, Inc. – Salem, VA,
Cardiovascular Recovery Room.
Extensive experience with pre and post procedure care for both in and out patients with wide variety of disease processes/illnesses having cardiac catheterization, vascular catheterization, electrophysiology, or interventional radiology.
Energized by and enthusiastic for patient education for positive lifestyle changes/outcomes.
Hemodynamic monitoring, peripheral IV, port-a-cath and tunneled line access and maintenance, discharge teaching, precise report to in patient unit nurse.
Knowledgeable and decisive charge nurse.
Cardiovascular Diagnostic and Intervention Center.
Deft intra-procedural care for cardiac and vascular/peripheral catheterizations.
Hemodynamic monitoring, peripheral IV, port-a-cath and tunneled line access and maintenance, Intravenous conscious sedation certified.
Coordinated care and functions with pre and post procedure care team for effective time management of case turnovers.
Thoracic ICU.
Highly skilled in the many facets of ICU/SICU care.
Ventilators, care and use of vascular and arterial access lines, hemodynamic monitoring, continuous veno-venous hemofiltration.
Continual interactions with members of interdisciplinary teams for exemplary patient care.
Composed in and up to date with knowledge during emergent situations.
Charge nurse experience.
01/2000 to 04/2002
RNCross Country/TravCorps – City, STATE,
Travel RN assignments in PACU.
Thrive and deliver in fast paced turn-overs of post-operative patients.
Adept at out patient discharges to unstable critically ill patients.
02/1997 to 01/2000
RNIndian River Medical Center – City, STATE,
Staff nurse surgical floor.
Education and Training
Expected in
Bachelor of Science: Nursing Emmanuel College - Boston, MA GPA: Nursing Member Sigma Theta Tau International, Pi Epsilon Chapter
Expected in 2018
Associate of Science: Nursing Massachusetts Bay Community College - Wellesley Hills, MA GPA: Nursing Accreditations and Licenses
RN license, MA expiration Jan 25
ACM certification, ACMA National Chapter expiration Sept 2018
Skills
ACMA, assisted living, behavioral health, benefits, Case Manager, Case Management, catheterizations, catheterization, chemotherapy, interpersonal, discharge planning, discharge plan, fast, hospice, notes, MA, access, nursing, patient care, PACU, presentations, processes, progress, radiology, teaching, telemetry, therapy, time management, treatment plans
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