innovation manager resume example with 19+ years of experience

Jessica Claire
, San Francisco, CA (555) 432-1000,
01/2015 to 12/2017 Innovation Manager Iqvia Holdings Inc | Decatur, IN,
  • Led strategy, development, and delivery of the product innovation portfolio, managing technical challenges, discovery, and trade-offs.
  • Owned technical product line prototypes.
  • Executed cross-matrix user experience, customer research, and feature development.
  • Influenced growth initiatives, earning trust and leading cross-functional sales, engineering, and agile software teams.
  • Supported international business.
  • Lifted sales at 800 stores, designing and delivering a digital self-service customer engagement software platform.
  • Owned 17 product concepts covering logistics, connected devices (IoT), last mile delivery, and mobile software.
  • Delivered a profitable prototype mobile software product, earning trust for a big picture product vision.
  • Partnered with OEMs to build a 10k-sqft innovation lab to dive deep, learn, invent, and simplify products.
  • Reduced product service calls 40% by implemented customer experience (UX) analytics and design thinking.
  • Improved assembly efficiency 12% for mobile connected devices by defining high standards to simplify production.
  • Influenced Fortune 500 (Walmart, Tyson Foods, Baxalta, AutoZone, Phillips 66, Pepsi) senior leadership teams.
  • Garnered invitations as a public speaker, presenting corporate communications and product thought leadership.
  • Partnered with special interest groups, standards organizations, and vendors to launch new product specification.
05/2013 to 01/2015 Strategy and Business Development National Manager Dell | Moxee, WA,
  • Managed North American product strategy for digital product initiatives.
  • Defined product management and digital transformation strategy to support priorities across product lines.
  • Influenced senior leadership corporate new product strategy.
  • Led technical product strategy for Internet of Things (IoT), tractability, delivery, big data, and system integrations.
  • Crafted solutions for enterprise software.
  • Executed 41 customer requirement and new solutions audits across 23 industries to identify product requirements.
  • Impacted technology product sales by 700%, leading market research and innovation management for digital platforms.
  • Launched three new product pilots for concept business cases, product features, pricing strategy, and new business models.
  • Discovered, designed, and launched customer-facing, Internet of Things (IoT) e-commerce prototype product line.
  • Managed user experience (UX), integrated delivery, RFID, edge computing, AR, AI, and machine learning research.
03/2009 to 10/2016 Executive Director of Product Management / Co-Founder L3harris | Phoenix, AZ,
  • Advanced business, product, and technical capabilities by leading valuations, regulatory compliance, licensing, competitor analysis, market research, and partnerships for a medical device startup.
  • Defined product vision, engaging with stakeholders to craft product strategy, business cases, revenue models, and product roadmaps.
  • Designed and presented all corporate communications.
  • Owned product portfolio management for 11 medical device and information technology products.
  • Delivered a 13% increase in agile software development life cycle performance with customer experience (UX) insights.
  • Established strategic partnerships with Johns Hopkins and UC Davis for product feature and business requirements.
  • Secured SBIR and NIH funding, negotiating and positioning applications as grant fulfillment program manager.
  • Executed 14 patents with USPTO / PCT crafting intellectual property strategy with engineering teams.
10/2006 to 10/2014 Product Management Consultant Contract Consulting | City, STATE,
  • Shaped clients' product roadmaps and marketing with data-driven research, from discovery to launch.
  • Executed 22 major product development projects, including prototypes for hardware and digital products.
  • Led seven international product design, software development, and prototype engineering teams.
  • Launched 13 customer-facing, product marketing, smart home, IoT, e-commerce, and frontend web development projects.
  • Coached 40 home goods, retail, startup, logicstics, information technology, agriculture, CPG, and mobile development clients.
  • Delivered product specifications, business cases, marketing plans, and product feature sets based on customer requirements.
  • Implemented regulatory controls for FDA, FTC, FCC, and US Consumer Product Safety government compliance.
01/2008 to 06/2012 Director of Marketing and Product Management DonCam American Inc | City, STATE,
  • Directed product management, product marketing, and brand development for a home services holding company.
  • Designed and launched 12 new service products for retail customers with data-driven customer specific value propositions.
  • Increased booking conversion 35%, launching 14 new product features and data-driven cross-selling promotional strategy.
  • Grew web technologies KPI 1600% with customer (CRM) quantitative trend analysis, e-commerce, and mobile search.
  • Integrated three companies' product lines, balancing tradeoffs for private equity / venture capital mergers and acquisitions.
  • Managed nine channel $600k product marketing program for business to business (B2B) and (B2C) consumer-facing segments.
  • Improved member signups 600%, redesigning and relaunching a fee-based customer loyalty program as product owner.
06/2002 to 10/2005 Business Development Operations Manager Sierra Spice Company | City, STATE,
  • Managed enterprise software platforms, technology discovery, and operations development for mid-sized food manufacturing company.
  • Defined 23 product specification and KPIs for regulatory compliance, external logistics (3PL), and total quality management (TQM).
  • Designed, developed, and launched an asset traceability enterprise software platform for system integration with external APIs.
  • Executed data-driven continuous improvement lean manufacturing, supply chain, and logistics operations.
03/2002 to Current Strategic Advisor Strategy and Innovation BOARD OF DIRECTORS CurePSP Board Of Directors | City, STATE,
  • Strategic advisor to the Board of Directors for non-profit degenerative brain disorder research foundation.
  • Attend all board and executive committee meetings.
  • Influencing and advising leadership on emerging technology, customer trends, and competitive analysis.
  • Quantifying market size, product growth, segmentation and value proposition for strategic planning.
  • Mentor executive teams on product innovation, computer science, and data-driven customer experience (UX) design.
  • Present recommendations on digital transformation, big-data analytics, and machine learning.
Expected in October 2018 to to Professional Certificate in Executive Data Science | The Johns Hopkins University, Baltimore, MD GPA:
Expected in October 2018 to to Professional Certificate in Business Analytics | University of Pennsylvania Wharton School, Philadelphia, PA GPA:
Expected in to to Bachelor of Science Business Administration | Technology and Operations Management , , GPA:
Technology and Operations Management
Expected in June 2007 to to Bachelor of Science Business Administration | E-Business Information Systems California State Polytechnic University, Pomona, CA GPA:
E-Business Information Systems
TECHNICAL PRODUCT MANAGER & INNOVATION DIRECTOR Digital Transformation + End-to-End Product Management + Product Innovation Management + Strategic Partnerships + Customer Discovery A product evangelist with 12 years' experience managing novel technical products and lean innovation portfolios. Bridging the technical - non-technical gap to deliver results and take ownership of end-to-end product roadmaps. Capitalizing on emerging trends and technology to discover new business models and maximize customer opportunities with data-driven product strategy. Diving deep with first-hand research to earn customers trust and influence cross-matrix organizations. Adept at crafting big picture product visions and cultivating strategic partnerships to accelerate go-to-market strategy. Leading cross-functional teams from development to delivery of products.
Product Development and Management Association (PDMA) American Marketing Association (AMA)
Agile, AR, AI, B2B, big data, big-data, brand development, competitive analysis, Competitive Intelligence, competitor analysis, hardware, concept, continuous improvement, conversion, corporate communications, CRM, clients, delivery, designing, e-commerce, edge, equity, Experimentation, features, functional, government, UX, information technology, innovation, intellectual property, international business, leadership, Team Leadership, lean manufacturing, regulatory compliance, logistics, machine learning, managing, marketing plans, market research, marketing, market, meetings, Mentor, mergers and acquisitions, negotiating, Enterprise, Positioning, presenting, pricing strategy, PCT, Process Engineering, product design, product development, product management, Product Marketing, profit, Program Management, Prototyping, public speaker, Public Speaking, requirement, research, retail, Safety, selling, sales, SDLC, Software Development, specification, Strategy, Strategic, strategic planning, supply chain, System Design, system integration, TQM, total quality management, trend, venture capital, vision, web development

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Resume Overview

School Attended

  • The Johns Hopkins University
  • University of Pennsylvania Wharton School
  • California State Polytechnic University

Job Titles Held:

  • Innovation Manager
  • Strategy and Business Development National Manager
  • Executive Director of Product Management / Co-Founder
  • Product Management Consultant
  • Director of Marketing and Product Management
  • Business Development Operations Manager
  • Strategic Advisor Strategy and Innovation


  • Professional Certificate in Executive Data Science
  • Professional Certificate in Business Analytics
  • Bachelor of Science Business Administration
  • Bachelor of Science Business Administration

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