LSU Computer Science major with a willingness to work hard and learn new skills. Tech savvy with an interest in the field of Information Technology. Team player who works well with others as well as independently. Extremely reliable and adaptable to dynamic environments. Very patient yet persistent with a determination to get the job done right.
Internal components installation
Attention to detail
Information Technology Support Officer, 08/2014 to 05/2015 St. Michael the Archangel High School – Baton Rouge, LA
Provided base level IT support to non-technical personnel within the school.
Modified and repaired hardware and resolved technical issues on Fujitsu laptops.
Ensured proper installation of operating systems and software on school laptops.
Followed internal procedures for change management, incident management and escalation.
Bachelor of Science: Computer Science (Software Engineering), Current LSU - Baton Rouge, LA
Member of Phi Sigma Theta National Honor Society
Placed on the LSU Dean's List for the first semester
Member of St. Michael the Archangel High School Beta Club
Representative of St. Michael the Archangel High School Student Council