Information Systems Business Analyst resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
A self-motivated, analytical, multidisciplinary professional, my strengths lie in highly technical expertise in Industrial Automation and Information Systems engineering, interdisciplinary project management and customer service. Core Qualifications Strong management and leadership qualities.
Windows Server Administration and Active Directory.
Redhat Linux / Bash
VMware VSphere/ESXi.
SQL Server, MySQL.
PLCs, SCADA, Cytiva Unicorn
LEAN Six Sigma.
Fundamental MATLAB, Python.
JIRA Project Management Software
Work History
05/2020 to CurrentInformation Systems Business AnalystAmgen Inc. | Oakland, CA,
Administration – Install, configure, qualify, and support Lab and Manufacturing focused IT products and solutions for biopharmaceutical manufacturing plant systems.
Participate in IOQ procedures, qualify, verify and validation new systems according to federal regulations/ CFR Part 11.
Investigate deviations, generate CAPAs and complete corrective actions for GMP systems and software.
Application Architecture – Design, implement and support application deployment for local and enterprise implementations.
Participate in Architecture Review Board meetings to proposed enterprise wide technical solutions and changes.
Responsible for managing projects from cradle to grave including disaster recovery, system information, compliance management software, standardization of hardware and data migration.
Virtualization – Convert existing physical assets into virtual machines using Vsphere.
Build new infrastructure to support Enterprise Application Architecture.
Project Management – Transferred from CO to NC to bring a $140 millon manufacturing facility online.
Use JIRA to develop and deliver IT services and resolutions regarding site manufacturing.
IT support for GMP qualification with regards to manufacturing systems IT execution requirements.
Documentation – Author, edit, update SOPs used in a controlled environment.
Author SOPs governing data lifecycle management, application use and management, and system life cycle.
Customer Service – Site IT Department point of contact for customer queries and requests.
Evaluate system/hardware alignment of IT lab and MFG Plant systems with the infrastructure based on customer need.
Networking – Network protocol support, systems maintenance and optimization for IT Manufacturing systems.
Assist with Firewall migration and cutover.
Databases – Manage all Oracle/SQL databases associated with manufacturing information systems, including backups, migrations, upgrades.
Information Systems – Responsible for all aspects of SCADA systems used in production of medicines.
Database management, OSI Pi Administration and migration to cloud (AWS) environment.
Personnel Management – Participate in new hire interviews and assist in onboarding new IT employees.
Responsible for training new analysts.
Assign routine tasks to IT technicians in service of completing projects.
Auditing – Participate in FDA/Audits as SME on lab/manufacturing systems.
01/2019 to 05/2020Management Information Systems AnalystIsrael Discount Bank Of New York | Aventura, FL,
The sole analyst responsible for all aspects of industrial control information network, including project/change management, maintenance, security, upgrades to IoT infrastructure.
Position requires execution of duties with minimal oversight, exceptional customer service/communication skills and understanding of highly technical industrial automation, networking and information systems engineering.
Project Management – Manage interdisciplinary projects between IT and Industrial Automation to coordinate OT/IT projects, which requires an understanding of SCADA, process automation and information systems.
Networking – Program Cisco infrastructure (routers/switches) and Cisco software including ISE application, Linux servers, and TACACS.
Administer LAN/WAN including the expansion of LAN, documentation and networking mapping.
Virtualization – Administrator virtual infrastructure using Nutanix and Vsphere, VCenter, ESXi 6.5.Install Hyperconverged infrastructure and upgrade infrastructure OS (Acropolis, ESXi, iDrac).
Build VM servers as required for infrastructure conversion and expansion.
Convert bare metal machines to VMs.
Administration – Administer 2 Windows domain including domain controllers, servers, workstations using Windows Active Directory, DNS, DHCP, DMZs, used to control and collect data from IoT devices and PLCs.
Upgrade machine OS from Windows Server 2012 to 2016, support Desktop, and laptop deployment.
Security – Monitor and enforce network security using SolarWinds, Palo Alto firewalls, anti-malware software.
Build and configure antivirus/antimalware servers.
Install and configure Nozomi IDS to monitor traffic.
Vulnerability Remediation – Use Tenable/Nessus to scan for vulnerabilities, research results and implement vulnerability remediation.
Use Ivanti patch management to conduct vulnerability scans and remediate security issues/patching.
Install and administer anti-virus/anti-malware software.
07/2017 to 05/2018Information Systems EngineerCree Inc. | Marcy, NY,
Oversaw the management of Factory Information Systems/SCADA projects through all phases of the development lifecycle including design, programming, simulation & testing, and startup.
Managed application development and Wifi network expansion project to enhance supply chain management.
SCADA –Designed and implemented SCADA systems to collect data.
Built HMI screens and routed data from PLC to GE Cimplicity/Proficy SCADA platform.
Instrumentation – Programmed and installed scanners, sensors, and QR/Barcode vision systems to write to Oracle database creating a BOM for the product, automating a $1,300,000/day electronic kanban system.
Saved company $27,000/week.
Development – Oversaw completion of inventory application, written in Python and SQL, including design and construction of a $60,000 wireless network expansion using knowledge of TCP/IP.
Management – Assumed managerial functions when necessary.
Mentored and managed intern projects.
Databases – Gathered, analyzed and logged data into AWS RDS database.
Write MySQL/SQL Server queries/procedures to ensure data accuracy and integrity.
Administration – Administer Windows domain including domain controllers, servers, workstations using Windows Active Directory, DHCP, for 50+ desktops.
Create an image and deploy it to desktop machines.
Networking –Install network cabling (Cat 5e/6), oversee the expansion of the existing wifi network.
05/2016 to 05/2017Process/Manufacturing EngineerWegmann Automotive | City, STATE,
Metal formation department’s only engineer oversaw the day to day functions as well as the implementation of process improvement and automation.
Required implementation of efficient manufacturing processes and detailed knowledge of metal forming practices, manufacturing process, and tooling design.
PLCs – Assembled, programmed and installed Allen Bradley PLCs and coordinated with a contractor to design and install control cabinets.
Automated crash detection systems reduced downtime by ~50%.
Automated Die Casting machines system saving the company $70,000/year per machine in materials.
LEAN Manufacturing – Completed Six Sigma Green Belt project and authored TPM documents, saved the company $600,000 a year in waste and decreased downstream production cost by 40%.
Instrumentation –Integrated control systems into existing machinery using PLCs, sensors and flow mechanisms.
Education
Expected in OMBA Program | , , GPA:
Expected in Certified Advanced UNICORN 7.3 Administrator | GE Life Sciences | Dec 2020
Security+ | CompTIA | , , GPA:
Expected in VMware Certified Associate - Digital Business Transformation | VMware | Feb 2020
Cisco Certified Entry Networking Technician (CCENT) | Cisco | Jan 2020
OSI PI Server Administrator | OSI PIsoft | Oct 2019
LEAN Six Sigma Green Belt | Lean Sigma Corporation | Oct 2017
Engineering Management | CU Boulder | , , GPA: Security Clearance: Public Trust, expired
Expected in 2024Master | Business Administration - Strategy and Financial EngineeringPenn State University, , GPA:
Expected in 2017Masters of Science | Systems EngineeringUniversity of Colorado Boulder, Boulder, COGPA:
Expected in 2014Bachelors of Science | Mechanical EngineeringUniversity of Colorado Boulder, Boulder, COGPA:
Expected in 2009GxP | KBI | May l 2020
Red Hat Enterprise Linux RHEL 124 | SCC | 2020
Beginners Kubernetes | FMI | April 2020
AWS fundamentals | GE appliances | Nov 2018
Alan Bradly PLCs/SCADA | Tennessee Tech Center | , , GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
Penn State University
University of Colorado Boulder
University of Colorado Boulder
Job Titles Held:
Information Systems Business Analyst
Management Information Systems Analyst
Information Systems Engineer
Process/Manufacturing Engineer
Degrees
OMBA Program
Certified Advanced UNICORN 7.3 Administrator | GE Life Sciences | Dec 2020
Security+ | CompTIA
VMware Certified Associate - Digital Business Transformation | VMware | Feb 2020
Cisco Certified Entry Networking Technician (CCENT) | Cisco | Jan 2020
OSI PI Server Administrator | OSI PIsoft | Oct 2019
LEAN Six Sigma Green Belt | Lean Sigma Corporation | Oct 2017
Engineering Management | CU Boulder
Master
Masters of Science
Bachelors of Science
GxP | KBI | May l 2020
Red Hat Enterprise Linux RHEL 124 | SCC | 2020
Beginners Kubernetes | FMI | April 2020
AWS fundamentals | GE appliances | Nov 2018
Alan Bradly PLCs/SCADA | Tennessee Tech Center