Information Risk & Quality Assurance Resume Example Abbott Laboratories

INFORMATION RISK & QUALITY ASSURANCE

Summary

I possess many years of administrative office experience, work well with minimal supervision, multi-task, Advanced use of MS Office PowerPoint, Word, Excel, Outlook, handle confidential information, type 50 wpm, proofread, calendar management, scheduling, meeting logistics including agenda and meeting minutes distribution, travel arrangements, expense reports, data entry experience, Industries I have worked in include; Education, Finance, Healthcare and Insurance. I have trained new employees at Allstate Insurance and was the super user at Evanston Northwestern Healthcare on EPIC Medical records. I received my MPA in 2014, Paralegal certificate in 2011, and Bachelor's degree in Liberal Studies in 2010.

Skills

Advanced MS Office Suite Knowledge, Outlook, PowerPoint, Excel, SharePoint, D2L, Cityspan, Salesforce.
Strong interpersonal skills
Proofreading
Understands grammar
AR/AP
Executive presentation development
Insurance eligibility verifications
Business writing

Excel spreadsheets
Meticulous attention to detail
Results-oriented
Self-directed
Professional and mature
Resourceful
Dedicated team player
Medical terminology
Mail management
Meeting planning
Report writing
Schedule management
Detailed meeting minutes

Accomplishments

Increased office organization by developing more efficient filing system and customer database protocols.

Promoted to [Job Title] after [Number] months of employment.

Successfully planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.

Developed and implemented company's first employee manual outlining all proper business procedures and office policies.

Experience

12/2016 to 01/2017

Information Risk & Quality AssuranceAbbott Laboratories － Abbott Park, IL

I have been reviewing contracts and creating and sending letters to suppliers regarding divestiture.
Working from spreadsheet information as well as reading contract agreements and deciding which letters need to be sent out.
Updating spreadsheet data of training courses taken by employees, while there I used SharePoint software.

11/2015 to 10/2016

Administrative AssistantRosalind Franklin University of Medicine and Science － North Chicago, IL

Assistant to four Dean's duties included: calendar management, phone, Microsoft Office, D2L sofware, expense reports, corp card reconciliation, assist with events, handled logistics for monthly Academic speakers, Google Docs, Drive, meeting logistics, working with Coordination of events for Diversity program, working with underrepresented minority students toward their medical degree, finding and distribution of scholarship opportunities, coordination of meetings, site visits, Global Health opportunities for students, record keeping of student data, letters of recommendation for medical students to residency programs.

05/1999 to 08/2009

Administrative Assistant III Administrative Asst. II, Senior Secretary AssociateNorthShore University Health System － Evanston, IL

Held various positions at healthcare facility.
Experience in patient scheduling, calendar management, expense report processing, telephone screening, coordination of meetings, travel arrangements, worked way up from Patient Support Associate to Administrative Assistant III.
worked with Medical Manager and EPIC software.

04/1994 to 06/1999

Senior SecretaryNorthwestern University － Evanston, IL

Worked in two different departments, started as temp worker in Annual Giving, hired permantly then later moved to Alumni Relations.
Managed calendar, answered phones, typed correspondence and reports, sorted and distributed mail, processed invoices, worked at football games home and away, scheduled events, scheduled coverage for reception desk, created database, scheduled maintenance for office machines, set up new accounts with outside vendors, supervised and did payroll for work study students and temp workers, advertised and hired for student phonathon program, kept records of pledge donations.
Member of employee council.

08/1993 to 06/1994

Office Manager/ReceptionistSt. Therese Work Power Center － Vernon Hills, IL

Occupational Therapy office, ordered office supplies, scheduled patients, meeting minutes, office billing using Lotus Notes, typed letters and memos, insurance pre-certification, calendar mgmt.

03/1984 to 06/1989

Data PrepAllstate Insurance Company － Northbrook, IL

Underwrote life insurance applications with $10,000 face amounts, trained new employees, entered new business applications.

Education and Training

2014

Master: Public AdministrationRoosevelt University － Chicago, ILPublic Administration

Certificate in Paralegal

2011

BA: Individualized Liberal StudiesRoosevelt University － Chicago, ILIndividualized Liberal Studies

Skills

Attention to detail, billing, interpersonal skills, contracts, database, expense reporting, insurance, legal, legal research, letters, logistics, Lotus Notes, mgmt, Medical Manager, meetings, Excel, mail, Microsoft Office, Outlook, PowerPoint, SharePoint, office machines, Paralegal, payroll, reception, record keeping, scheduling, spreadsheet, telephone, phones, time management, travel arrangements, enthusiastic people person, great organization skills.

Resume Overview

Companies Worked For:

Abbott Laboratories
Rosalind Franklin University of Medicine and Science
NorthShore University Health System
Northwestern University
St. Therese Work Power Center
Allstate Insurance Company

School Attended

Roosevelt University

Job Titles Held:

Information Risk & Quality Assurance
Administrative Assistant
Administrative Assistant III Administrative Asst. II, Senior Secretary Associate
Senior Secretary
Office Manager/Receptionist
Data Prep

Degrees

Master : Public Administration
Certificate in Paralegal
BA : Individualized Liberal Studies

Information Risk & Quality Assurance Resume Example

Resume Score: 90%

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