Information Risk & Quality Assurance Resume Example
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INFORMATION RISK & QUALITY ASSURANCE
Summary
I possess many years of administrative office experience, work well with minimal supervision, multi-task, Advanced use of MS Office PowerPoint, Word, Excel, Outlook, handle confidential information, type 50 wpm, proofread, calendar management, scheduling, meeting logistics including agenda and meeting minutes distribution, travel arrangements, expense reports, data entry experience, Industries I have worked in include; Education, Finance, Healthcare and Insurance. I have trained new employees at Allstate Insurance and was the super user at Evanston Northwestern Healthcare on EPIC Medical records. I received my MPA in 2014, Paralegal certificate in 2011, and Bachelor's degree in Liberal Studies in 2010.
Skills
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Accomplishments
Increased office organization by developing more efficient filing system and customer database protocols.
Promoted to [Job Title] after [Number] months of employment.
Successfully planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
Developed and implemented company's first employee manual outlining all proper business procedures and office policies.
Experience
12/2016 to 01/2017
Information Risk & Quality AssuranceCambria － Portland , OR
- I have been reviewing contracts and creating and sending letters to suppliers regarding divestiture.
- Working from spreadsheet information as well as reading contract agreements and deciding which letters need to be sent out.
- Updating spreadsheet data of training courses taken by employees, while there I used SharePoint software.
11/2015 to 10/2016
Administrative AssistantSouth Dakota Board Of Regents － Spearfish , SD
- Assistant to four Dean's duties included: calendar management, phone, Microsoft Office, D2L sofware, expense reports, corp card reconciliation, assist with events, handled logistics for monthly Academic speakers, Google Docs, Drive, meeting logistics, working with Coordination of events for Diversity program, working with underrepresented minority students toward their medical degree, finding and distribution of scholarship opportunities, coordination of meetings, site visits, Global Health opportunities for students, record keeping of student data, letters of recommendation for medical students to residency programs.
05/1999 to 08/2009
Administrative Assistant III Administrative Asst. II, Senior Secretary AssociateNerium International － City , STATE
- Held various positions at healthcare facility.
- Experience in patient scheduling, calendar management, expense report processing, telephone screening, coordination of meetings, travel arrangements, worked way up from Patient Support Associate to Administrative Assistant III.
- worked with Medical Manager and EPIC software.
04/1994 to 06/1999
Senior SecretaryNorthwestern University － City , STATE
- Worked in two different departments, started as temp worker in Annual Giving, hired permantly then later moved to Alumni Relations.
- Managed calendar, answered phones, typed correspondence and reports, sorted and distributed mail, processed invoices, worked at football games home and away, scheduled events, scheduled coverage for reception desk, created database, scheduled maintenance for office machines, set up new accounts with outside vendors, supervised and did payroll for work study students and temp workers, advertised and hired for student phonathon program, kept records of pledge donations.
- Member of employee
council.
08/1993 to 06/1994
Office Manager/ReceptionistSt. Therese Work Power Center － City , STATE
- Occupational Therapy office, ordered office supplies, scheduled patients, meeting minutes, office billing using Lotus Notes, typed letters and memos, insurance pre-certification, calendar mgmt.
03/1984 to 06/1989
Data PrepAllstate Insurance Company － City, State
- Underwrote life insurance applications with $10,000 face amounts, trained new employees, entered new business applications.
Education and Training
2014
Master: Public AdministrationRoosevelt University － City, StatePublic Administration
Certificate in Paralegal
2011
BA: Individualized Liberal StudiesRoosevelt University － City, StateIndividualized Liberal Studies
Skills
Attention to detail, billing, interpersonal skills, contracts, database, expense reporting, insurance, legal, legal research, letters, logistics, Lotus Notes, mgmt, Medical Manager, meetings, Excel, mail, Microsoft Office, Outlook, PowerPoint, SharePoint, office machines, Paralegal, payroll, reception, record keeping, scheduling, spreadsheet, telephone, phones, time management, travel arrangements, enthusiastic people person, great organization skills.
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Resume Overview
School Attended
- Roosevelt University
Job Titles Held:
- Information Risk & Quality Assurance
- Administrative Assistant
- Administrative Assistant III Administrative Asst. II, Senior Secretary Associate
- Senior Secretary
- Office Manager/Receptionist
- Data Prep
Degrees
- Master : Public Administration
Certificate in Paralegal
BA : Individualized Liberal Studies
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