Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Executive Profile

Seasoned General Manager with a unique blend of expertise to include aligning environmental health and safety initiatives with organizational goals. Develops high performance professionals through cost-effective instructional systems design. Gifted with outstanding presentation, verbal and written communication, and cross-cultural team management skills. Versatility and flexibility is further evidenced through extensive experience in budgeting and strategic planning within military and civilian environments.

Skill Highlights
  • Organizational leadership
  • Human capital management
  • Staff development
  • Facility management
  • Quality management
  • Sound judgment

  • In-depth claims knowledge
  • Curriculum development
  • Customer relations
  • Operations start-up
  • Risk management
  • Calm under pressure

Core Accomplishments

Selected above ten health care specialists and formally commended by the White House medical staff for providing flawless coverage during a presidential visit. Streamlined and improved an injury management program that reduced monthly company costs by $5000. Designed lesson plans for five college courses and managed classes of up to 20 students. Mastered Microsoft Office Suite (Word, Excel), and utilized advanced PowerPoint skills as an adjunct instructor. As project manager, reduced annual operating costs by $70,000 in reallocating medical supplies and equipment. Improved a vehicle safety program that reduced accidents by 95%.

Professional Experience
03/2010 to Current
Infection Control Practitioner Kindred Healthcare Edwardsville, IL,

Coordinates the infection control program by providing technical information on infection control, healthcare associated (nosocomial) infection surveillance, investigation of hospital outbreaks, continuing education of staff and crisis intervention to a 72-bed hospital, and five outlying facilities. Reviews microbiology data and conducts on-site observation of patient care areas for infection prevention and control practices. As medical technician, trained staff in blood banking software and manufacturing human blood and plasma components.

• Created and maintains computer databases to compile and extrapolate

data pertinent to the containment and prevention of hospital-acquired

infections for 72,000 beneficiaries

• Modernized surveillance reporting system with current National

Healthcare Safety Network (NHSN) goals in accordance with Centers for

Disease Control and Prevention (CDC) guidelines

2008 to 08/2009
Workers Compensation Case Manager The Travelers Companies Buffalo, NY,

Approves claim payments and monitor multi-million dollar insurance payments for accuracy. Process complex lifetime medical and defined period medical claims which include state and physician filings and decisions. Submit graphs and incident rate reports based on industry standards, nature of injury, cost by nature, and employee length of service to pinpoint problem areas.

• Oversee lost time, restricted duty, and return-to-work cases for

construction company ranked among the Top 400 U.S. Contractors

• Managed United States and international work-related incidents, Mine

Safety and Health Administration (MSHA), and Occupational Safety and

Health Administration (OSHA) cases for 245 simultaneous construction


09/2006 to 09/2007
Occupational Safety and Health Specialist Department Of The Interior Reno, NV,

Requires an expert on OSHA standards and how those standards applied to the facility. Conduct periodic inspections to ensure compliance with regulations and lead ongoing safety and environmental training. Support plant compliance with ISO 14001 Environmental Management System.

• Initiated first workers' compensation program during manufacturing

start-up operations for 300 employees

• Created impressive injury management flowchart for internal use that

was adopted by the Toyota parent company and 20 on-site parts


• Developed first safety incentive award program to motivate team

members toward accident prevention

02/2003 to 05/2006
Industrial Hygiene Specialist Ascend Performance Materials Pensacola, FL,

Utilizes a detailed knowledge of industrial hygiene and safety engineering principals, occupational health hazards, methods and techniques of chemical analysis, and effects of factory conditions and specific chemicals and atmospheres on employees. Conduct baseline health screenings for 15 new employees each month.

• Certified in personal protective equipment, respiratory protection,

confined space entry, lock-out tag-out, and hazardous waste operations

and emergency response (HAZWOPER)

• Evaluated 485 employees to ensure fitness for duty and managed

hearing and vision conservation programs

• Investigated 150 departments and maintenance facilities for compliance

with federal regulations

2001 to 02/2003
Training Director Maximus, Inc. Santa Ana, CA,

Serves as functional manager and worked effectively and collaboratively with diverse groups of people in a corporate environment. Design and develop multi-media and instructor led courses using sound instructional design methodologies. Review and revise instructional systems for 1800 apprentices and advance level students annually to validate formal course graduation requirements.

• Managed $1M in funds and equipment and safety manager for three

facilities and a 51-acre field training site

• Selected above peers as program manager for instructor evaluations

and instructor upgrade program

• Design mass casualty exercises in support of worldwide contingencies

and homeland defense initiatives

07/1998 to 11/2001
Fitness Program Manager Trustmark Insurance Fort Mill, SC,

Plans, organizes, and directs fitness improvement programs for 9000 personnel. Coordinates and plans programs for tobacco cessation, fitness, nutrition, health risk assessments, and preventive medicine. As facility manager, identify contractors for cost-effective staffing, supplies and equipment, and facility maintenance. Interviews candidates for employment and collaborate with leadership on hiring the most qualified candidates.

• Supervised wellness programs for 19,000 beneficiaries at two adjacent

military bases

• Multi-talented, analyzed previous year expenditures, projected future

spending, formulated $200K budget, and submitted annual financial plan

Expected in 2012
MBA: Business
University of Phoenix - Columbus, Georgia
Expected in 2006
Bachelor of Arts: Health Education
Texas State University - San Marcos, Texas
  • Adjunct Faculty , Medical Assisting Training Program, Miller-Motte Technical College

  • Partner, Vision of Hope Ministries Outreach Program

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • University of Phoenix
  • Texas State University

Job Titles Held:

  • Infection Control Practitioner
  • Workers Compensation Case Manager
  • Occupational Safety and Health Specialist
  • Industrial Hygiene Specialist
  • Training Director
  • Fitness Program Manager


  • MBA
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: