Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 19 year career. Tenacious dealer relationship manager with strategic and analytical approach to solving problems, bringing in business and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Accomplished Dealer Relationship Manager driven to lead sales to achieve record-setting revenue gains. Successful record of expanding network connections through persuasive communication and building relationships of trust.

  • Account management
  • Forecasting ability
  • Market understanding
  • Networking strength
  • Business development and planning
  • Territory Management
  • Vendor management
  • Cold Calling
  • Goal-setting
  • Sales expertise
  • New Business Development
  • Research
  • Performance metrics
  • Systems and software programs
  • Key decision making
  • Relationship building and rapport
  • Goals and performance
  • Staff Management
  • Revenue Generation
  • Relationship building and management
  • Strategic planning
Work History
05/2009 to Current Indirect Dealer Relationship Manager Greenstate Credit Union | Coralville, IA,
  • Enhanced profitability by developing pipelines utilizing sales strategies and relationships of trust.
  • Organized promotional events and interacted with dealer General Managers, General Sales Managers, and Finance Directors to increase sales volume.
  • Implemented systems to increase sales, including promotional rate sheets and flats paid to dealers.
  • Resolved problems with high-profile customers to maintain relationships and increase return dealer base.
  • Developed compelling presentations to adjust rate sheet, and improve indirect program to stay competitive.
  • Performed constant analysis of market competition to determine strengths and weaknesses as compared to competition.
  • Achieved sales goals and service targets by cultivating and securing new and existing dealer relationships.
  • Maintained up-to-date knowledge of competitor programs and performed competitor analysis.
  • Surpassed growth targets and revenue projections by coordinating and planning dealership visits product sales initiatives.
  • Resolved all vendor and account problems efficiently while exceeding sales quotas and yearly goals.
  • Created and implemented new business opportunities by utilizing strategic networking strategies.
  • Identified dealership needs and developed appropriate responses along with suitable information on products and services.
  • Incorporated dealership sales strategies, boosting sales and maintaining strong relationships.
  • Identified opportunities for growth within Southern and Northern Nevada territory and collaborated with consumer lending team to increase loan capture and fundings.
  • Maintained up-to-date knowledge of competitor products and pricing in market served.
  • Grew market penetration and sales figures by leveraging dealer relationships and personally overseeing applications and loan fundings.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Worked directly with CEO and VP-Chief Credit Officer to develop programs and keep rates competitive and profitable.
01/2005 to 05/2009 Mortgage Sales Director Countryside Mortgage Group | City, STATE,
  • Hired, trained and built high-performing team of Job titles.
  • Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
  • Created effective marketing campaigns to reinforce branding initiatives and maximize outreach.
  • Boosted profits through effective supervision of entire sales department.
  • Initiated strategies to set-up businesses that shape and market on emerging industry and market needs.
  • Full management of mortgage loan applications, pipeline development, and mortgage loan closings. Management of mortgage staff included coaching, motivation, sales goals, and employee training.
  • Excellent communication skills with staff, borrowers, and third party companies i.e. banks, title companies, appraisers, realtors etc. Maintain compliance of mortgage portfolio while meeting company deadlines and goals.
  • Full knowledge of market rates, credit review, and loan closing.
01/2002 to 01/2005 Licensed NMLS Loan Officer Countryside Mortgage Group | City, STATE,
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Assisted senior-level credit officers with complex loan applications.
  • Advised clients on mortgage, education and personal loans.
  • Closely monitored performance of current portfolio of specialty loans and made changes to achieve performance targets.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Expected in Associate Of Business Administration | San Juan College, Farmington, NM GPA:
Expected in Bachelor Of Business | College of Southern Nevada, Las Vegas, NV GPA:

    Received employee of the year award for outstanding sales and business growth.


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School Attended

  • San Juan College
  • College of Southern Nevada

Job Titles Held:

  • Indirect Dealer Relationship Manager
  • Mortgage Sales Director
  • Licensed NMLS Loan Officer


  • Associate Of Business Administration
  • Bachelor Of Business

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