LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
  • Determined and proactive professional who works with a sense of urgency to anticipate the needs of senior-level executives. Thrives in a fast paced, dynamic environment.
  • Excel at analyzing, prioritizing and completing tasks while exhibiting professionalism and sound judgment.
  • Expert level of knowledge of Medicare reimbursement methodologies such as Resource Based Relative Value System and Value-Based Payment Programs.
  • Experienced in Project Management, Strategic Planning, Work flow Evaluations, Operational Enhancements Policies & Procedures, Regulatory Compliance, Business Accounting, Financial Reporting,Team & Relationship Building, Training, Contract Negotiations, and Service Quality Optimization
  • Adept at coordinating international travel, organizing large scale meetings and managing third-party vendors. Highly self-motivated with a strong work ethic.
  • Skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs.
Highlights
  • Software and Hardware Training/Implementation
  • Excel, Word Perfect, PowerPoint, Access, Microsoft Project
  • QuickBooks
  • Medical Billing Software (Medical Manager, Medisoft, Visionary, gloStream, NextGen)
  • EMR Software (SOAPware, VistA, Cerner, Aprima, gloStream, NextGen)


  • Proper phone etiquette
  • Articulate and well-spoken
  • Microsoft Office proficiency
  • Time management
  • Flexible
  • Meticulous attention to detail
  • Professional and mature
  • Strong problem solver
  • Works well under pressure
  • Customer service-oriented
  • Texas Life & Health Insurance Agent
Accomplishments
  • Formally recognized for playing an instrumental role in the implementation of cost savings measures.
  • Supported CEO through personal document management, calendar organization and collateral preparation for meetings.
  • Decreased costs by negotiating pricing with vendors regarding wholesale billing and marketing procedures.
  • Increased revenues by improving work flow efficiencies and taking on additional projects.
Experience
05/2013 to Current Independent Project Coordinator - Self Employed Motion Recruitment | Salt Lake City, UT,
  • Accomplished project objectives by planning and evaluating project activities.
  • Communicated job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
  • Achieved operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
  • Met financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
  • Enhanced department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Collaborated with other administrative team members, human resources and the finance department on special projects and events.
  • Served as a professional representative of the Project Manager to executive clients, investors and board members.
05/2010 to 04/2013 Independent Consultant & Trainer - Self Employed GLOSTREAM, INC | City, STATE,
  • Managed client engagement services and implemented solutions; provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work and application of technologies.
  • Foster customer loyalty by ensuring that customers fully utilize the value of the organization solutions and services.
  • Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.
  • Manage transition of client from Solutions Implementation to Client Support.
  • Manage the development of implementation project; increased the company's growth by securing new consulting engagements, and delivering new projects.
  • Achievements: Recognized by clients and colleagues for providing excellent customer service and tailor-made software solutions.
  • Simplified and enhanced user-friendliness of software solutions implementation and integration.
  • Strategized and directed successful training of over 100 software solution users.
  • Advised on and oversaw development and implementation of new technologies, services, and applications by internal staff and external vendors in adherence with physician practice policies, procedures, and guidelines.
  • Played key role in selection of software solutions and integration at the practice level.
  • Ensured security and disaster preparedness of software solution, researching and recommending new systems and procedures, regulating, and reviewing system and data access.
04/2009 to 04/2010 Section/Project Manager TEXAS TECH HEALTH SCIENCE CENTER TTHSC | City, STATE,
  • Coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
  • Defined and initiated projects.
  • Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
  • Executed and maintained program management processes and disciplines in the area of: program schedule and quality management; communications management; human resource management; risk/issue management; change management.
  • Mentor staff in methodology and consulting excellence and encouraged best practice in project management and project planning.
  • Proactively manages systems development, implementation and
  • Strategized and directed successful training of over 100 software solution users.
  • Advised on and oversaw development and implementation of new technologies, services, and applications by internal staff and external vendors in adherence with institutional policies, procedures, and guidelines.
  • Played key role in selection of software solutions and integration at the institution level.
  • Ensured security and disaster preparedness of software solution, researching and recommending new systems and procedures, regulating, and reviewing system and data access.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Scheduled Board of Directors meetings and assisted with meeting materials and agendas.
  • Collaborated with other administrative team members, human resources and the finance department on special projects and events.
  • Wrote and distributed meeting minutes to appropriate individuals.
09/1996 to 2010 Owner & Operator -Self Employed PRACTICE ALTERNATIVES, INC | City, STATE,
  • Researched and recommended software solutions for physician practices.
  • Software solutions included both financial software packages with emphasis on software integration.
  • Provided selection, implementation and training on software solutions selected by client.
  • Provided medical billing, collections, and consulting services to up to 16 practices.
  • Processed authorizations and pre-certification of benefits for billing client patients.
  • Processed credentialing and re-credentialing insurance applications for billing clients.
  • Provided monthly productivity reports to billing clients.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
09/2008 to 03/2009 Senior Analyst Texas Tech | City, STATE,
  • Planned, coordinated, and evaluated specialized training for software solution end users.
  • Provided end user technical assistance, support, and aid with specialization and modifications of software systems use.
  • Tested software upgrades and interfaces to ensure smooth software systems integration.
  • Researched and recommended hardware to various institution departments based on software solutions selected and institution requirements.
  • Supported TTHSC Service Plus Policy.
Education
Expected in May, 1990 Bachelor of Business Administration | Human Resources Management Accounting University of Texas, El Paso, Texas GPA:
Certifications
  • TX Life and Health Agent
  • Member of the UTEP College of Business Administration Alumni Chapter

Languages
Bilingual fluency in English & Spanish
Skills
  • Verify health insurance benefits
  • Obtain authorization and certification for medical services
  • Medical billing and collections
  • Develop budgets
  • Provide business consulting services
  • Work flow analysis
  • Provide excellent customer service and client support
  • Word, Excel, PowerPoint, Access,
  • Project management
  • QuickBooks
  • Bilingual fluency in Spanish
  • Operate calculator by touch
  • Type 60 wpm
  • Internet proficient

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Resume Overview

School Attended

  • University of Texas

Job Titles Held:

  • Independent Project Coordinator - Self Employed
  • Independent Consultant & Trainer - Self Employed
  • Section/Project Manager
  • Owner & Operator -Self Employed
  • Senior Analyst

Degrees

  • Bachelor of Business Administration

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