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independent living coordinator resume example with 12+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

I was fortunate to work twelve years for the Southeast Kansas Independent Living Resource Center as the Coordinator.

I ran the Yates Center office mostly by myself. I started as the receptionist and was promoted three years later.

I enjoy working with the elderly and disabled. It is a very rewarding career when you can help hundreds of people in so many ways.

I am able to do most clerical duties including typing, faxing, phone etiquette, microsoft word and excel. I will type anything that is needed and I am able to file and keep records in order and can show complete organization in my work.

Disability programs, social security, medicare, medicaid, children and family organizations and resources for several counties was my job with SKIL. I delivered food, helped with any type of paperwork and assisted those with Homestead and Food Sales taxes when needed at no charge.

I am dedicated and focused and excel at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

A Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.

Highlights
  • Typing
  • Data entry
  • Organized filing/ records
  • Computer knowledgeable
  • paperwork completion/ organized
  • Phone personality a positive
Accomplishments

I like to go beyond the basic job duties to see and find what is needed and how I can help. I was very appreciated at my last job because I did go beyond; to deliver food, give transportation to an appt., pick up medications, or just stop by and chat and bring an uplifting voice of encouragement to those who need it.

I Increased office organization by developing more efficient filing system and customer database protocols.

Promoted to Coordinator after three years of employment.

Experience
09/2000 to 11/2012 Independent Living Coordinator Beacon Light Behavioral Health System | State College, PA,

I Received and distributed faxes and mail in a timely manner. Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues. Managed daily office operations and maintenance of equipment. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

Phone conversations with customers and representatives

Organization of files, records, and employment

Interviewing for Personal Care Attendant positions

Setting up medical appts. and transportation

Collaborating with community resources for donations

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Organized files, developed spreadsheets, faxed reports and scanned documents.

Education
Expected in 2013 to to Bachelor of Arts | Business Administration San Francisco State University, San Francisco, CA GPA:

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Resume Overview

School Attended

    Job Titles Held:

    • Independent Living Coordinator

    Degrees

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