Friendly, motivated, hard worker with exceptional hospitality skills seeking entry-level opportunity to join US-based airline as flight crew member. An organized and motivated employee eager to pursue employment options where good customer service, positive attitude and healthcare/nursing background will make a difference.
Skills
Knowledgeable in Adult AED & CPR
Excellent in emergency situations management
Expert in public interaction
Team player mentality
Able to work independently and use own judgement while working as a team
Friendly and positive attitude
Outgoing personality
Customer- and service-oriented
Superb time management
Service oriented and people skills
Training and mentoring
Excellent leadership and decision-making
Rapport and relationship building
Excellent in sales and sales presentations
Expert in conflict resolution
Education and Training
Slater All Lines Insurance SchoolLynnwood, WA, Expected in 06/2015 – –Life Insurance Producer:LIFE INSURANCE - GPA:
NORTH SEATTLE COLLEGESeattle, WA, Expected in 07/2014 – –Adult Family Home Administrator:HOME CARE ADMINISTRATION - GPA:
NURSING ASSISTANT TRAINING INSTITUTEShoreline, WA, Expected in 12/2011 – –Certified Nursing Assistant:HEALTHCARE - GPA:
ARELLANO UNIVERSITYMANILA, PHILIPPINES, Expected in 03/2006 – –Bachelor of Science:NURSING - GPA:
Guardian Elder Care - Independent Life Insurance Agent Brockway, PA, 06/2015 - Current
Communicated with clients to understand needs and identify best policies for each case.
Upsold products to policyholders and potential new clients.
Pursued continued professional development through insurance workshops, course and webinars.
Provided leadership and training for new agents regarding industry best practices and company policies.
Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
Explained coverage options to potential policyholders, answering questions or concerns.
Monitored clients' insurance coverages to ensure changing needs were met.
Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
Consulted with different kinds of customers to assess needs and match products.
Guardian Elder Care - Certified Nursing Assistant Curwensville, PA, 08/2021 - Current
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Used mobility devices to transport patients.
Documented activities and recorded information in EMR system.
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
Delivered high level of care to every patient.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Followed safe lifting techniques and individual resident lifting instructions.
Comforted patients and provided each with reassurance and encouragement.
Assisted patients gently and respectfully with daily living activities, including bathing, positioning, toileting and feeding and documented care per unit protocols.
ASHFORD SENIOR LIVING - Certified Nursing Assistant City, STATE, 10/2015 - 08/2021
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Used mobility devices to transport patients.
Engaged with patient family and friends to provide courteous visit experience.
Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Planned, prepared and served meals and snacks according to prescribed diets.
Assisted with adequate nutrition and fluid intake.
Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Monitored fluid intake and output levels to evaluate electrolyte imbalances.
Performed basic treatments such as passive range of motion, simple dressing changes, skincare, thermal applications, non-sterile soaks, perineal care and glucose testing.
Assisted patients gently and respectfully with daily living activities, including bathing, positioning, toileting and feeding and documented care per unit protocols.
Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
Followed safe lifting techniques and individual resident lifting instructions.
Provided compassionate care and clear communication in dealing with issues of death and dying.
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