independent insurance agent resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Persuasive sales representative with expertise in assessing client/customer needs, and advising on product options. Dedicated to developing meaningful relationships to build customer loyalty. Highly experienced Law Enforcement and Security professional offering 14+ years in diverse law enforcement and private security positions. Natural leader with decisive nature, case management skills and courtroom experience.

  • Quotes and sales
  • Client needs analysis
  • Client Relationships
  • Criminal laws
  • Civil laws
  • Evidence collection protocols
  • Emergency planning and response
  • Safety and Security
  • Skilled in Conflict Resolution
  • Security Team Management
  • Interviews and Interrogations
  • CCTV Monitoring
  • Access Systems and Patrol
  • Investigations expert
Work History
08/2020 to Current Independent Insurance Agent Charlotte Regional Visitors Authority | Charlotte, NC,
  • Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans.
10/2014 to 07/2020 Police Officer Nicholas | Salt Lake City, UT,
  • Determined appropriate course of criminal prosecution by analyzing and evaluating information, including elements of the offense and evidentiary information.
  • Delivered expert courtroom testimony to support prosecution of criminal.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Built excellent rapport and working relationship with Loss Prevention and Security personnel at local businesses and organizations, to build trust and improve upon communication.
  • Spearheaded investigations into Retail Theft, Identifty Theft, and Fraud violations, among other types of crimes.
10/2012 to 02/2013 Security Supervisor Charlotte Regional Visitors Authority | Charlotte, NC,
  • Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
  • Performed comprehensive security audit across entire property to identify potential problems related to physical security, staff safety, guest safety, liability minimization, and asset protection.
  • Drafted Security Policies and Procedures and oversaw implementation.
  • Prepared work schedules for Security department, covering shifts 24 hours a day, 7 days a week, to include holidays.
  • Investigated incidents of suspected employee theft and policy violations, and presented my findings and recommendations to the Director of Security.
10/2006 to 09/2012 Police Officer Danville Police Department | City, STATE,
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Enforced traffic laws and ordinances through visual observation and speed detection equipment.
  • Checked accuracy and integrity of collected information to identify optimal course of investigation.
  • Answered calls from citizens and business owners for help in response to criminal activity and emergencies of all types.
  • Apprehended suspects, read Miranda Rights and transported offenders to jail.
  • Managed crime scenes to protect personnel and preserve evidence.
Expected in 01/2013 to to Bachelor of Science | Criminal Justice Pennsylvania State University, University Park, PA, GPA:
Expected in to to High School Diploma | St. John Neumann Jr./Sr. High School, Williamsport, PA, GPA:
Expected in 10/2006 to to Act 120 Certification | Basic Municipal Police Training And Certification Municipal Police Academy, Mansfield, PA, GPA:

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Resume Overview

School Attended

  • Pennsylvania State University
  • St. John Neumann Jr./Sr. High School
  • Municipal Police Academy

Job Titles Held:

  • Independent Insurance Agent
  • Police Officer
  • Security Supervisor
  • Police Officer


  • Bachelor of Science
  • High School Diploma
  • Act 120 Certification

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