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Independent Insurance Adjuster Resume Example

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INDEPENDENT INSURANCE ADJUSTER
Professional Summary

Insurance Adjuster skilled at investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skill's demonstrated through years of experience interviewing specialists, witnesses and claimants to compile information. Offering empathy, reliability and enthusiasm for satisfying customers. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the task at hand and motivated to learn, grow and excel within the insurance industry.

Skills
  • Project organization
  • Customer service
  • Process improvement
  • Communications
  • Knowledgeable in Xactimate
  • Public assistance and support
  • Leading and decisive decision making under pressure.
  • Fire suppression tactics
  • Risk mitigation
  • MS Office
  • Team building
  • Budgets
  • Claims reporting systems
  • Lifts up to 150 pounds
  • Hazardous materials handling
  • Verbal communication
  • Aircraft recovery
Work History
Independent Insurance Adjuster | 11/2014 to Current
Obec Consulting Engineers - Bozeman , MT
  • Conducted thorough property investigations to identify and classify damages for customer claims.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Analyzed information gathered by investigation and report findings and recommendations.
  • Directed claims negotiations within allowable limit.
  • Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
  • Increased customer satisfaction by resolving [Product or Service] issues.
Crew Chief | 01/2016 to 01/2020
Vacasa - Kehei , HI
  • Cleaned, serviced and maintained approximately $1,300,000 worth of equipment. Ensuring readiness and performed general maintenance work in upkeep of fire fighting equipment.
  • Conducted and planned periodic fire safety inspections to identify unsafe conditions of a category 2 airfield to include its surrounding areas within a 4 mile radius.
  • Conducted emergency response planning, including overseeing research for development of building pre-plans and handling company building fire prevention inspections.
  • Coordinated overall department training effort, including all aspects of emergency response and disaster planning (200+ hours) for 22 Crew members with zero mishaps.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Checked all equipment, including hoses and breathing masks after fire calls and training evolutions to determine proper functionality.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Waiter | 07/2014 to 11/2015
Mccarthy Tire - Wilkes-Barre , PA
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Served average of 60 patrons daily at a fine dining Italian restaurant with consistent recommendations for exceptional service.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
Delivery Driver | 10/2013 to 09/2015
Jimmy John's - City , STATE
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Resolved customer complaints and adjusted orders.
  • Processed payments by accepting cash, checks and credit card payments.
  • Notified branch management of any vehicle safety concerns and issues.
Education
Central Insurance School - City | Certificate of Completion6 - 20 All Lines Adjuster, 06/2020
GoodFellow DoD Fire Academy - City | Certificate of Completion Fire Prevention And Safety Technology
  • Completed professional development in Fire Fighter 1 and 2
  • Completed professional development in Airport Fire Fighter
  • Completed professional development in Emergency Medical Responder
  • Completed professional development in Hazardous Materials : awareness/operations, PPE, and Product control.
  • Public Telecommunicator I/II (4/26/2017)
  • ARFF Driver Operator (4/26/2017)

Will be able to provide certificates at interview.

GED - City | GED
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Completeness
  • Word choice
  • Length
  • Measurable results

Resume Overview

School Attended

  • Central Insurance School
  • GoodFellow DoD Fire Academy
  • GED

Job Titles Held:

  • Independent Insurance Adjuster
  • Crew Chief
  • Waiter
  • Delivery Driver

Degrees

  • Central Insurance School - City | Certificate of Completion
    GoodFellow DoD Fire Academy - City | Certificate of Completion
    GED - City |

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