independent auto claims adjuster resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Ethical Auto Claims Adjuster with excellent customer service skills to take on multiple cases while meeting strict deadlines. Adept at determining the level of loss for auto claims cases and deciding on a fair compensation for clients. Strong organizational and communication traits. Honest Auto Claims Adjuster with skills in determining settlements in compliance with company policies and procedures. Outstanding verbal and written communication traits to keep calm under pressure.
Skills
Analyzing Claims
Policy Coverage Determinations
Damage Mitigation
Claims Assessments
Liability Determinations
Billing Procedures
Settlement Determinations
Damage Investigation
Work History
Independent Auto Claims Adjuster, 09/2021 - 11/2021 Best Claims Solution – City, STATE,
Negotiated with claimants to settle claims.
Examined photographs and surveillance and any other documents relating to claims.
Issued payouts to claimants.
Documented all findings in concise reports.
Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
Evaluated and investigated over 500 auto claims in 2021 and decided whether insurer should pay claim.
Determined salvage value on total-loss vehicle.
Documented vehicle damage and submitted photographs and in-depth reports to claims department for effective processing.
Identified suspicious claims, escalating issues to Team Lead or Investigation Unit for further investigation and analysis.
Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Independent Property Claims Adjuster, 03/2020 - 06/2020 Field Pro Direct – City, STATE,
Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
Coordinated and managed field investigations, outside engineers, contractors, and cause and origin experts.
Developed effective techniques to mitigate losses.
Prepared comprehensive reports to negotiate purchase price and repair of properties.
Scoped and photographed 150 properties per Storm for defects and damage.
Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Examined claims forms and other records to determine insurance coverage.
Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
Researched claims and incident information to deliver solutions and resolve problems.
Investigated and assessed damage to property and reviewed property damage estimates.
Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
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