Income Maintenance Caseworker resume example

This position entailed providing case management for adults with severe and persistent mental illnesses so as to allow them to live functionally in the community. Examples of case management services I provided included medication monitoring, money management, prompting and demonstrating basic life skills, assistance in accessing benefits, as well as managing symptoms such as psychosis and suicidal ideation.

My position consisted of providing case management to individuals experiencing homelessness who concurrently suffered from a serious mental illness and also homeless youth under age 18 with dependent children. Examples of services I provided were linkage with psychiatric treatment and medication, assistance in accessing public aid and disability benefits, locating and stabilizing housing, as well as teaching basic life skills and budgeting.

I also concurrently held a rotating after-hours crisis counselor position in the Youth Services Department. I would respond to emergency situations involving youths under age 18. Services included runaway/ lockout situations, domestic disputes, and lethality (suicidal/ homicidal) assessments. Most evaluations took place in an Emergency Room hospital setting. In addition to completing assessments, I would facilitate psychiatric hospitalizations, if necessary, and arrange for a facility, prepare transfer forms, and orchestrate transport.

In this position my responsibilities included, but were not limited to, addressing constituent service cases, writing basic correspondence, speeches, and letters of recommendation, writing a weekly newspaper column, and keeping press records. I gained monumental amounts of experience in public relations, professional writing, marketing, campaigning, public speaking, and organization. I held this highly competitive position for over 2 years and was awarded meritorious credits towards my degree for doing so.