LiveCareer-Resume

in store shopper resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Skills
  • Sales expertise
  • Product expertise
  • Physical stamina
  • Mobile ordering understanding
  • Payment processing
  • Team member motivation
  • Food safety and sanitation
  • Processing payments
  • Stock management
  • Effective customer upselling
  • Computer skills
  • Collaboration
Experience
08/2021 to Current
In Store Shopper Whole Foods Fairfield, CT,
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Completed pickup and shopping orders for customers across Denver.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Organized as many as 3 deliveries per hour by smoothly selecting and purchasing items.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
  • Listened to customer needs to identify and recommend best products and services.
01/2020 to Current
Sales Associate Trinet Pleasanton, CA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Acted as initial contact in addressing customer concerns.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Built trusting relationships with customers by making personal connections.
  • Helped average of 20 customers per day by responding to inquiries and locating products.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Processed orders through company system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
  • Prepared cash deposits up to $5,000 with zero discrepancies.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
08/2019 to 12/2019
Coffee Barista Coborn's Baxter, MN,
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Received and accurately processed customer payments.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
  • Weighed, ground and packed coffee per customer orders.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Developed knowledge of growing practices and flavor profiles for teas.
  • Increased sales by arranging merchandise in innovative and eye-catching displays.
07/2017 to 07/2019
Team Member Taco Bell Charleston, WV,
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Rotated through series of different stations based on team needs.
Education and Training
Expected in 05/2019 to to
High School Diploma:
Prairie View High School - Henderson, CO
GPA:
Expected in 12/2021 to to
Bachelor of Arts:
Colorado Christian University - Denver, CO
GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • Prairie View High School
  • Colorado Christian University

Job Titles Held:

  • In Store Shopper
  • Sales Associate
  • Coffee Barista
  • Team Member

Degrees

  • High School Diploma
  • Bachelor of Arts

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