Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Human Services Professional with more than 15 years experience working with at-risk youth and families. Experienced collaboration with the court system, schools, and mental health professionals to determine appropriate intervention measures. A passion for bettering the lives of others and a proven track record of motivating youth to change their lives. Previous Case Management experience in Social Work and Juvenile Probation and Parole.

  • Microsoft Office
  • Organization and Time Management
  • Customer Service
  • Active Listening
  • Empathy
  • Non Verbal Communication Competency
  • Confidentiality
  • Case Management
  • Deescalation
  • Conflict Management
  • Crisis Management
  • Individual/Group Counseling
Work History
In School Suspension Coordinator, 08/2017 - Current
Union County Public Schools Monroe, NC,
  • Provide supervision for students in a controlled learning environment.
  • Proctor SAT, ACT, and EOC exams.
  • Communicate with teachers to prioritize students work to be completed with a focus of increasing the student's chances of passing the course.
  • Work with students on issues such as behavior management and the prevention of undesirable behaviors that resulted in student being assigned to ISS.
  • Mediate problem solving sessions between the student and the referring teacher.
  • Adhere to a plan of study that emphasizes behavior modification, pro-social skills and core academics.
  • Attend and participate in bi-weekly meetings for the "On Track Team" to discuss interventions to keep Eastside students on track to graduation.
  • Assist Attendance Clerk as needed with tracking and communicating with students who are truant or close to being truant.
Child Protection Social Worker, 01/2015 - 07/2015
Hennepin County Minneapolis, MN,
  • Investigated validity of alleged abuse, neglect and abandonment of children.
  • Wrote descriptive and accurate impending and present danger assessments and family functioning assessments.
  • Investigated home conditions to protect children from harmful environmental areas.
  • Collaborated with schools, law enforcement and other community resources to gather information.
  • Filed petitions, prepared documentation, and testified at court hearings while building working relationships with court staff, Guardian Ad Litem and agency attorneys.
Academic Coach to At-Risk Athletes, 10/2010 - 01/2015
Virginia Military Institute City, STATE,
  • Guided At-Risk Athletes toward self-sufficiency and academic success by helping each Cadet (student) develop self- reliance and the inner drive to succeed.
  • Worked with 20-30 Cadets to organize and prioritize their academic, military, and athletic responsibilities.
  • Addressed specific needs with each Cadet to include, time management skills, social skills, communications skills, study skills, note taking, test taking, etc.
  • Worked with Cadets to set achievable goals and provide support towards those goals.
  • Maintained positive working relationships with Cadets, Tutors, Professors, Administrators, and Coaches.
Counselor 1 Year Contract, 09/2009 - 06/2010
Rockbridge County Schools Natural Bridge Elem City, STATE,
  • Served as Counselor for the most impoverished school in the county.
  • Due to the poverty rate a major part of this job included community outreach, linking families with community resources, and working closely with Social Services.
  • Filed CHINS (Child in Need of Services) Petitions with the court and attended court hearings.
  • Prepared FAPT (Family Assessment and Planning Team) reviews and presented cases at FAPT hearings.
  • Identified risk and resiliency factors within individual youth, peer group, family, school, and community and developed strategies for intervention.
Bachelor of Science: Human Services Counseling, Expected in
Old Dominion University - Norfolk, VA
  • Completed 120 hours of Coursework and a 400 hour Internship with The 8th District Juvenile Probation and Parole Court Services Unit of Virginia.
  • Attended a 40 Hour Basic Skills for Probation Officers Training in Richmond, Va.
  • Managed a case load of 15 to 20 juveniles to supervise while on Probation or Parole.
  • Monitored youth and their families to ensure compliance with court orders.
  • Visited incarcerated youth at Virginia DJJ facilities to discuss and plan for potential release.
  • Prepared for and attended court hearings and worked closely with lawyers, law enforcement, school systems, and community services.
Associate of Science: General Studies, Expected in 05/2003
Thomas Nelson Community College - Hampton, VA

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Resume Overview

School Attended

  • Old Dominion University
  • Thomas Nelson Community College

Job Titles Held:

  • In School Suspension Coordinator
  • Child Protection Social Worker
  • Academic Coach to At-Risk Athletes
  • Counselor 1 Year Contract


  • Bachelor of Science
  • Associate of Science

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