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IMPLEMENTATION PROJECT MANAGER Resume Example

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IMPLEMENTATION PROJECT MANAGER
Career Overview
Highly motivated and multifaceted Certified Professional in Project Management with a background in customer service and IT support. Reliably proven track record of ability to successfully direct and manage project development from initiation to close.Project Manager effective in leading and directing a variety of IT projects from inception to launch. More than 15+ years of progressive management experience and repeated success in developing project initiatives, directing project plans and achieving revenue performance targets.
 
Innovative [Job Title] bringing [Number] years of success in directing new product launches, managing various contracts, instituting cost and schedule controls and establishing best practices.
 
Project Manager effective in leading and directing [Project Type] projects from inception to launch. More than [Number] years of progressive management experience and repeated success in developing project initiatives, directing project plans and achieving revenue performance targets. Personable [Job Title] successful at building strong professional relationships. Manages large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator who excels at bringing out the best in team members.
 
Dedicated Project Manager successful at work flow planning and staff retention strategies. Boosts productivity through innovative management and mentorship.
 
Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with a talent for leading by example and inspiring peak performance.
 
Tech-savvy Project Manager well-versed in all aspects of project management from inception to completion. Excels in recruitment and talent acquisition, as well as process reengineering and improvement.
 
Project Manager dedicated to identifying and cultivating team members' skills and talents to improve team performance and efficiency. High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges.
Highly skilled Project Manager with more than [Number] years working in cross-functional environments in the U.S. and abroad. Exceptional written and oral communication skills.
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Qualifications
  • Project Management Professional (PMP)
  • Budgeting and forecasting
  • Risk management
  • Management information systems
  • Detail-oriented
  • Project development and life-cycle
  • Results-oriented 
  • Productivity improvement
 
 
Technical Skills
Skills Experience Total Years Last Used
Windows, Unix, Linux, Mac OSX, VMWare, MSProject, Microsoft Office Suite
Accomplishments
Streamlined and improved marketing tactics, which reduced company costs by [Number]% and increased market share by [Number]%.
 
Improved customer satisfaction ratings by [Number]% by implementing a new user-friendly interface.
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Work Experience
IMPLEMENTATION PROJECT MANAGER 01/2007 to Current BOTTOMLINE TECHNOLOGIES Alpharetta, GA
  • Manage multiple cash management projects for Financial Institutions from conception to go-live including but not limited to conversions, net new and add on products.
  • Initiate project start-up activities such as data gathering, identifying project resources, project scope and timelines.
  • Deliver training/knowledge for Cash Management platforms to Financial Institutions across the US.
  • Serve as primary point of contact with external vendor representatives and functional consultants on overall strategic and technical project matters.
  • Coordinate installation, testing and delivery of products with various departments to deliver within prescribed customer satisfaction levels.
  • Work with other departments and teams to identify/implement process improvements.
  • Served as the single point of contact for project scheduling and changes.
  • Managed a project budget of $[Amount].
  • Boosted [Positive outcome] by [Number]% by [Action taken].
  • Defined project deliverables and monitored status of tasks.
  • Drafted action plans and led meetings with department executives to review project status and proposed changes.
  • Delivered status reports to stakeholders for budgeting and planning purposes.
  • Collaborated with cross-functional teams to draft project schedules and plans.
  • Monitored costs, timescales and resources used to achieve [Goal].
  • Monitored team progress and enforced deadlines.
  • Served as the single point of contact for project scheduling and changes.
  • Developed slideshows and other forms of media to present project progress to the executive team.
  • Updated and managed [Number] project databases. Updated and managed [Number] project databases.
  • Audited [Number] work plans per [Time period] and offered recommendations for improvements.
  • Partnered with [Department Name] and [Department name] to address [Issue description].
  • Developed new analytics tool to allow senior management to understand the impact of each project.
  • Executed proof of concept implementations to validate product feasibility.
  • ​
PROJECT MANAGER 01/2003 to 01/2007 APAC INC Atlanta, GA
  • Successfully managed multiple projects from kickoff to go-live.
  • Developed all project communications to internal and external key stakeholders; ensured leadership was aware of project status, accomplishments, and challenges.
  • Assembled project teams, identified needed resources, and developed timelines to facilitate successful completion of project activities and deliverables.
  • Worked closely with developers and a variety of end users to ensure technical compatibility and user satisfaction.
PROJECT COORDINATOR 01/2002 to 01/2003 APAC INC Atlanta, GA
  • Assisted IT Project Managers with project deliverables, defining scope, scheduling resources, and project close out.
  • Provided classroom, side by side, and web based training to the IT Field Support on a monthly basis.
  • Coordinate project activities and events (i.e.
  • training, User Acceptance Testing, etc.).
Education and Training
MASTER OF PROJECT MANAGEMENT: PROJECT MANAGEMENT PROFESSIONAL 2006 Project Management Institute Atlanta, GA PROJECT MANAGEMENT PROFESSIONAL
MASTER OF BUSINESS ADMINISTRATION 2006 Keller Graduate School of Management Atlanta, GA
BACHELOR OF SCIENCE: COMPUTER INFORMATION SYSTEMS 2001 Keller Graduate School of Management Atlanta, GA COMPUTER INFORMATION SYSTEMS
Bachelor of Science Devry University Atlanta, GA
Skills
go-live, Cash Management, customer satisfaction, delivery, Financial, functional, leadership, scheduling, strategic
  • Sales Software: Salesforce.com, TapScan
  • Public Relations Software: Bacon's Mediasource, Factiva
  • Desktop Publishing Software: Photoshop, Illustrator, HTML
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Resume Overview

Companies Worked For:

  • BOTTOMLINE TECHNOLOGIES
  • APAC INC

School Attended

  • Project Management Institute
  • Keller Graduate School of Management
  • Devry University

Job Titles Held:

  • IMPLEMENTATION PROJECT MANAGER
  • PROJECT MANAGER
  • PROJECT COORDINATOR

Degrees

  • MASTER OF PROJECT MANAGEMENT : PROJECT MANAGEMENT PROFESSIONAL 2006
    MASTER OF BUSINESS ADMINISTRATION 2006
    BACHELOR OF SCIENCE : COMPUTER INFORMATION SYSTEMS 2001
    Bachelor of Science

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