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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency,number 32 years hospital pharmacy experience.

Licenses

PharmacyTechnician Board certified

Certification Number 410101070951678



Skill Highlights
  • Excellent telephone etiquette
  • HIPAA trained
  • Extensive medical terminology knowledge
  • Pyxis system
  • Pharmaceutical storage awareness
  • Pharmaceutical distribution familiarity
  • Counting and pouring expertise
  • Inventory management
  • Strong clinical background
  • Efficient and accurate
  • Strong decision-making ability
Professional Experience
IMPLEMENTATION MANAGER, 09/2011 to Current
Sound Inpatient PhysiciansRegional, WY,
  • Assist in providing basic orientation of Company Electronic Patient Record (EHR) being installed before the initial implementation process.
  • Provides input for training documents for customer orientation to product.
  • Helps initiate the process of rolling out the company products at the customer level with a clear starting and end point to ensure customer has an effective understanding of the product.
  • Generates summary reports of client visits detailing the success of challenges with the customer reporting to manager.
  • Travel to customer sites to ensure implementation success of product functionality and frequent updates to the system.
  • Provides product online support with clients when needed with responsibility of reporting issues to Technical Support for immediate attention if action is needed.
  • Assist in the continual product testing for accuracy of product functionality and system updates.
  • Provides assistance with clinical and financial builds needed for client go lives of product implementation.
STAFF PRN PHARMACY TECHNICIAN, 11/2010 to 09/2012
PIEDMONT HEALTHCARE SYSTEMSCity, STATE,
  • Responsibilities include reconciliation and stocking of Pyxis medication systems.
  • Preparation of IV therapy medication and dispensing patient medications.
  • Inventory management and ordering.
  • Patient billing.
  • Compounding therapy and medication unit dose packaging.
  • Dispensed and delivered patient medications to patients throughout the hospital.
  • Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
  • Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
  • Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
  • Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas.
  • Accurately recorded compounded products and prepared appropriate labels..
  • Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance..
  • Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
  • Filled departmental requisitions and crash cart medication trays.Verified patient data and billing information.
  • Verified accuracy and completeness of information on prescription and refill requests.
  • Maintained proper storage and security conditions for all drugs.
  • Mixed various pharmaceutical preparations according to written prescriptions.Strictly maintained customer and patient confidentiality.
  • Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
  • Promptly referred all doctors’ calls and customers’ medical questions to the pharmacist on duty.Labeled all products appropriately, including cautionary and auxiliary labels.
  • Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.
  • Calculated, weighed, measured and mixed ingredients with expert precision.
  • Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.
  • Consistently upheld proper pharmacy and general safety procedures and standards.
  • Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
  • Followed state and federal record keeping guidelines for legend drugs and controlled substances.
CHIEF PHAMACY TECH/MANAGER, 09/1983 to 2011
NORTH GEORGIA MEDICAL CENTERCity, STATE,
  • Various responsibilities include physician order entry, management of med dispense automation systems, user management responsibility of HMS systems
  • EHR record training and reconciliation
  • Pharmacy IV therapy inventory control
  • Outpatient clinic ordering and dispensing
  • Pharmacy departmental patient charges
  • Departmental ordering and reporting analysis monthly
  • CII inventory ordering and control
  • Preparation IV therapy, TPN preparation
  • Pharmacy Formulary management, target drug reporting reviews
  • Floor stock operations
  • Staffing
  • Proficiently processed and dispensed written, oral and electronic prescriptions.
STAFF PHARMACY TECHNICIAN, 1983 to 08/1983
ECKERD DRUGCity, STATE,
  • Assist pharmacist in retail dispensing and ordering of patient medications.
  • Provided friendly customer service at prescription drop-off and pick-up counters.
  • Communicated directly with doctors' offices via telephone, fax and email.
  • Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
  • Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
  • Verified accuracy and completeness of information on prescription and refill requests.
  • Maintained proper storage and security conditions for all drugs.
  • Strictly maintained customer and patient confidentiality.
  • Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
  • Entered new patient profiles and prescriptions into medication input software system.
Education and Training
GRADUATION DIPLOMA: , Expected in 1 1980
FANNIN HIGH SCHOOL - BLUE RIDGE, GA
GPA:
: BUSINESS MANAGEMENT ADMINISTRATION, Expected in
TRUETT MCCONNELL COLLEGE - CLEVELAND, GA
GPA:

BUSINESS MANAGEMENT ADMINISTRATION

Skills

Multi-Task Management, Customer Satisfaction, Healthcare 32years

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Resume Overview

School Attended

  • FANNIN HIGH SCHOOL
  • TRUETT MCCONNELL COLLEGE

Job Titles Held:

  • IMPLEMENTATION MANAGER
  • STAFF PRN PHARMACY TECHNICIAN
  • CHIEF PHAMACY TECH/MANAGER
  • STAFF PHARMACY TECHNICIAN

Degrees

  • GRADUATION DIPLOMA

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