Knowledgeable Implementation Manager with more than 20 years of financial services experience driving critical systems in the deployment of financial products, solutions, and regulatory compliance. Developed, tested, and implemented highly successful approach to systems updates, maintenance, and troubleshooting to ensure client satisfaction across a wide array of product/solution enrollments. Responsible for hiring and training staff of up to 16 individuals on 5 separate teams to execute job functions and ensure business continuity. Comprehensive resource for understanding, managing, and improving implementations with a focus on credit and debit card program life cycles. Accountable for extensive quality control process development, maximizing efficiencies, minimizing operational losses, and documenting procedures to ensure accurate, timely system setup and robust ongoing support.
Did not complete after relocation
Six Sigma Certification
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Job Titles Held: