Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Effective, focused professional with over 14 years of combined experience with customer and client satisfaction. Knowledge of full recruiting cycle, project management, implementation and human resources. Great ability to relate well and understand people from diverse backgrounds and cultures. Detailed-oriented professional with a passion for helping people and highly motivated to contribute to company success.

Seeking an opportunity where my professional experience and natural strengths are effectively integrated into an organization offering a vision and expectation for growth and prosperity.

  • Self-motivated
  • People oriented
  • Detail oriented
  • Bilingual, English and Spanish
  • Enthusiastic team player
  • Time management
  • Adaptable, flexible, dependable and dedicated
  • Achievement and innovative oriented
  • Leadership and staff management
  • Client relationship management
  • Understanding of full recruiting cycle
  • Knowledge of Human Resources, risk management, unemployment, payroll and marketing
  • Efficient with Excel, PowerPoint, Microsoft Word, TempWorks, WebCenter, Sides, VMS, KPI and all hiring platforms
Work History
Implementation Manager, 09/2018 - Current
Sound Inpatient Physicians Remote, WA,
  • Lead engagement planning, develop and manage implementation plan for client, ensuring timely completion and successful delivery according to client expectations.
  • Manage overall workload, which will include planning, scheduling, monitoring, delivery of outputs and outcomes of the implementation team.
  • Coordinate client training, data conversion, and general set-up requirements.
  • Recruit, interview, hire and training of new associates.
  • Work with our marketing team to create continuous engagement within the recruiting cycle.
  • Implement mentoring program to promote positive feedback and engagement.
  • Boost branch sales by developing and deepening customer loyalty through incentive programs.
  • Enforces agency policies, procedures, safety rules, and regulations.
  • Human Resources; perform E-verify, background checks, drug tests, new
    applicant training, and maintain accurate employees records.
  • Directs all Human Resource activities including employment, recruiting, legal compliance, compensation, benefit administration, payroll, orientation, training, safety, unemployment and workers compensation.
  • Coordinate and completes investigations into incidents, accidents, and issues in a timely manner and accurate manner in consistent with the Injury & Illness, Prevention Program.
  • Work daily with production managers and supervisors to provide daily reports to customer.
  • Develop highly empathetic client relationships and earned reputation for exceeding sales goals and fulfilling client's needs. Have fulfilled KIPs having over 100% rates.
  • Have traveled to 26 different states helping with opening of new offices.
Staffing Coordinator, 08/2014 - 10/2018
Securitas Security Services Usa, Inc. Bensalem, PA,
  • Worked closely with branch manager in recruiting, interviewing, hiring, and training of all employees before being placed at respected client locations.
  • Picked candidates that were the closest match and studied their profiles in detail to determine availability and suitability for the company in question.
  • Sourced candidates for specific job openings, reviewed resumes, scheduled interviews and executed the full recruiting cycle.
  • Ensured client requirements were being met all while being in compliance with both Premier and our clients requirements.
  • Made arrangements for candidates to be called for interviews and provided facility tours to newly hired employees.
  • Handled background checks and drug screening processes for new candidates.
  • Obtained daily staff requests and fill them efficiently.
  • Maintained accurate employee records for all employees.
  • Monitored overtime accumulation and attendance of employees.
  • Worked with the payroll manager to verify payroll accuracy.
  • Attended Safety Committee meetings from different clients.
Dispatch Representative/Customer Service Agent, 01/2017 - 11/2017
Tractor Supply Cranberry, PA,
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Helped technicians activate equipment and helped modify customer orders.
Team Lead, 06/2007 - 07/2014
Jamba Juice City, STATE,
  • Daily money counts, counted cash drawers and made bank deposits.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Scheduled and led weekly store meetings for all employees.
  • Reported to the general manager and district manager regarding all store and staff issues.
  • Understood the needs of customers and provided the best customer service possible.
Associate of Science: Criminal Justice, Expected in 06/2016
Provo College - Provo, UT
High School Diploma: , Expected in 05/2007
Orem High School - Orem, UT

OSHA Certified

E-Verify Certified

PHR Certification (In process)

Won the "Think Big Think Different" Core Award for Premier Employee Solutions in December, 2020.

(Company has 6 core values and 6 candidates are selected by executives of the company every year.)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Completeness
  • Formatting
  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended

  • Provo College
  • Orem High School

Job Titles Held:

  • Implementation Manager
  • Staffing Coordinator
  • Dispatch Representative/Customer Service Agent
  • Team Lead


  • Associate of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: