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immigration case specialist resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Recent graduate with strong research and problem solving skills that is knowledgeable in Immigration case management services with three years of experience in supervising individuals involved throughout their Immigration court proceedings. Utilize various technology devices for supervision purposes coincided with federal contracts and uphold high levels of security and confidentially.

Skills
  • Microsoft Systems, Outlook, SmartLink, Teams, and TotalAccess
  • File Management
  • Office Management
  • Problem-Solving Abilities
  • Organizational Skills
  • Planning & Organizing
  • Relationship Building
  • People Skills
  • Team Management
  • Conflict Resolution
Education and Training
University of Nebraska-Omaha Omaha, Nebraska, Expected in 05/2022 Master of Science : Criminology & Criminal Justice - GPA :
University of Nebraska- Lincoln Lincoln, Nebraska, Expected in 05/2019 Bachelor of Science : Criminology & Criminal Justice - GPA :

GPA: 3.1, Opportunity Scholarship Recipient, Susan Thompson Buffet Foundation, Awarded 2015-2019 National Society of Leadership and Success, Sigma Alpha Phi: Honor Society Member, April 2018-May 2019 Dean’s List, Spring Semesters 2017/2019, Fall Semesters 2018/2019 Special Accomplishments Independent

University of Nebraska-Omaha Omaha, Nebraska, Expected in : Managing Juvenile & Adult - GPA :

Populations (36 semester hours, GPA: 3.8, GPA: 4.00, London Study Abroad Program in London, England. Comparative Criminal Justice Systems (3 graduate semester credits) Culture and Language Program

Certifications
  • Graduate Certificate: Managing Juvenile and Adult Populations , May 2022
Experience
The Geo Group - Immigration Case Specialist
City, STATE, 10/2019 - Current
  • Manage caseloads of over 200 individuals with diverse nationalities and languages in various of Immigration Court while collaborating with Immigration and Customs Enforcement (ICE) on supervision guidelines
  • Operate technology devices such as GPS ankle monitors, face/voice recognition systems followed by alert management, regular office/home appointments, court appearances, residence changes, program enrollments, Immigration court tracking/translating legal-related documents, collecting data for ICE officers, and overseeing international travel for clients that are ordered to depart the U.S.
  • Maintain digital case files along with high levels of security and supervise clients in efforts to identify risk factors such as absconding probability while providing community outreach such as available English language classes & clothing referrals, and offering information to local Immigration non-profit organizations
  • Lead coordinator of Wrap Around Mental Health Services for program clients which includes building strong community relations with prospective participants, providers & ICE executives
  • Wrap Around includes identifying clients desiring mental health assistance, reviewing treatment plans from providers & email correspondences, imputing billing records, utilizing excel spreadsheets for organizational purposes, creating & establishing guidelines on this newly developed program, and leading team meetings detailing the process to other employees
  • Intensive Supervision Appearance Program Northwest Region Employee of the Month: November 2020, & October 2022
Ekeh Law Office - Bilingual Legal Assistant
City, STATE, 05/2019 - 08/2019
  • Requested & reviewed client medical records and itemized statements to propose demand packages which were reviewed by the attorney and forwarded to insurance companies for settlement purposes
  • Facilitated office scheduling and demonstrated customer service skills by conversing frequently with clients, insurance adjusters and various attorneys
  • Acquired additional clients based in the ability to converse in Spanish followed by imputing client information into computerized records, filed cases, drafted hiring contracts/billing statements and other legal-related documentation
  • Organized legal documents in company filing systems and databases.
  • Retained knowledge on all current cases by reviewing relevant records and reporting back to clients with status updates
Willard Community Center - Community Learning Center Assistant
City, STATE, 09/2015 - 03/2019
  • Educated & supervised elementary school students by teaching academically based activities that encouraged curiosity, exploration and problem-solving
  • Taught and reviewed students' homework assignments and class projects
  • Enforced safety rules to teach good manners to maintain a stable environment for children combined a secured premise
  • Instructed adolescents in general health and personal habits involving eating, resting, and hygiene habits.
  • Monitored adolescent recreational activities to verify safety and wellness.
  • Observed and recorded children's developmental strengths and target enrichment exercises
  • Used clear communication and professionalism to develop constructive relationships with parents and legal guardians
  • Communicated with parents/legal guardians about daily achievements and any concerning behaviors
Accomplishments
  • Intensive Supervision Appearance Program Northwest Region Employee of the Month: November 2020 & October 2022
  • Independent Study (May 2022) University of Nebraska-Omaha, Omaha, NE. London Study Abroad Program in London, England. Comparative Criminal Justice Systems (3 graduate semester credits)
  • College Opportunity Scholarship Recipient, Susan Thompson Buffet Foundation, Awarded 2015-2019
  • National Society of Leadership and Success, Sigma Alpha Phi: Honor Society Member, April 2018-May 2019
  • Dean’s List, Spring Semesters 2017/2019, Fall Semesters 2018/2019
  • Culture and Language Program (May-July 2017) University of Nebraska-Lincoln, Lincoln, NE. Spanish Study Abroad Program in Bilbao, Spain. Modern Languages Study Abroad Scholarship Recipient (6 Spanish semester credits)

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Resume Overview

School Attended

  • University of Nebraska-Omaha
  • University of Nebraska- Lincoln
  • University of Nebraska-Omaha

Job Titles Held:

  • Immigration Case Specialist
  • Bilingual Legal Assistant
  • Community Learning Center Assistant

Degrees

  • Master of Science
  • Bachelor of Science

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