ICWA Case Manager Resume Example
I am an experienced experienced, sophisticated, dedicated, cheerful, and enthusiastic Food Server with an exceptional work ethic. I have consistently exceeded expectations and ensured phenomenal customer services in a high volume, exciting, yet elegant settings. Ensured efficient and timely service in a professional demeanor while upselling food and wine to enhance dining experiences.Created and maintained numerous guest relations for continued business for myself and the company. I am trained in a fine dining setting with knowledge of wine, spirits, and contemporary American steakhouse cuisine. I am outgoing with a genuine spirit who loves creating memorable guest experiences looking to bring all I have to offer to another great restaurant.
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- Determined and coordinated appropriate level of care to meet individual patient needs.
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
- Coordinated resources from diverse providers for intervention plans.
- Managed all logistics for abuse and neglect cases from start to finish.
- Developed appropriate care plans for at-risk individuals and high-risk families.
- Set up tables and counters to prepare dining and serving areas.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Completed final preparations of dishes and quickly delivered items to customers.
- Provided exceptional service to 25-100 customers per day at Fine Dining establishment.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to a Supervisor immediately.
- Suggested cocktail choices based on customer preference, daily specials and inventory availability.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Inventoried food supplies to determine needs and replenish stations.
- Set up tables and counters to prepare dining and serving areas.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Completed final preparations of dishes and quickly delivered items to customers.
- Provided exceptional service to 20-50 customers per day at Fine Dining establishment.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Collected empty plates and glasses to minimize bussing requirements between customers.
- Calculated charges, issued table checks and collected payments from customers.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
CSU San Marcos Dean's List
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Resume Overview
School Attended
- California State University San Marcos
Job Titles Held:
- ICWA Case Manager
- Food Server
Degrees
- Bachelor of Arts in Psychology
Master of Arts in Social Work
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