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Icu Certified Nursing Assistant Unit Secretary Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Outgoing Barista experienced working in coffee shops and familiar with coffee, tea and related beverages. Dedicated team player committed to customer satisfaction. Reliable in following merchandising and stocking standards to support smooth daily operations.

Skills
  • Safe food handling practices
  • Credit card transactions
  • Coffee expertise
  • Espresso machine operation
  • Team player
  • Speedy and efficient
  • Calm under pressure
  • Cash register operation
  • Active listener
  • Fluent in English and Ukrianian
Experience
Barista, 06/2021 to Current
Brown County Brown Country, WI,
  • Collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Described menu items to customers and suggested products based on stated preferences.
  • Supported highest standards of conduct and service to support company reputation.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Greeted guests with pleasant smile and superior customer service.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
ICU Certified Nursing Assistant /Unit Secretary, 07/2019 to Current
Space Needle Seattle, WA,
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed..
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Improved patient care, safety and compliance by partnering with nurses.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Assisted patients with personal care, ambulation and general patient care needs.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Responded promptly to patient call lights to provide physical and emotional support.
  • Assisted with patient admission, discharge and transfer to maximize facility efficiency.
  • Used hospital devices, including hoyer lift and sara steady devices to transport and lift patients.
  • Kept instruments and equipment clean and effectively sanitized.
  • Kept unit well-stocked and efficient with necessary medical supplies.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
Certified Nursing Assistant/Caregiver, 01/2019 to 06/2019
Right At Home City, STATE,
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Used mobility devices such as walker and wheelchair equipment to carefully transport patients.
  • Attended to patient bed , continuously checking on needs and maintaining high standards of patient care.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Fostered relationships with patients, caregiver and healthcare teams to achieve individual care plan targets.
  • Prevented infection and cross-contamination by cleaning and sanitizing rooms and equipment using aseptic technique.
Certified Nursing Assistant , 01/2018 to 12/2018
Fine Designs City, STATE,
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Used mobility devices such as hoyer lift, wheel chair, walker, gait belt and slide board equipment to carefully transport patients.
  • Played games, including puzzles and coloring with patients on not regular basis to boost mood, improve memory and provide light entertainment.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Documented patient intake and dietary requirements and assisted with feeding to promote proper patient nutrition.
  • Fostered relationships with patients, caregiver and healthcare teams to achieve individual care plan targets.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Retail Sales Associate , 08/2014 to 01/2018
Company Name City, State,
  • Worked with off-site locations, including vendors and other stores, to find desired items for customers.
  • Learned customer needs and desires to suggest specific product options.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Resolved customer issues and offered continual support throughout sales, delivery and printing processes.
  • Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Followed company protocol in providing exceptional services to deliver a pleasant shopping experience.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Promoted brand through event marketing, demonstrations and sales.
  • Managed cash register operations, including processing of sales and returns, using POS system.
  • Followed all company policies, rules and procedures to promote company goals and ensure safety.
  • Built customer loyalty by meeting the product needs of customers.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Adhered to all company initiatives and achieved established goals for each.
  • Answered questions and resolved issues by explaining current promotions and store policies.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty. 
Education and Training
: Nursing, Expected in
to
Pikes Peak Community College - Colorado Springs, CO
GPA:

Certified Nursing Assistant

High School Diploma: , Expected in 2015
to
Vista Ridge High School - Colorado Springs, CO
GPA:
Associate of General Studies: , Expected in 05/2021
to
Pikes Peak Community College - Colorado Springs, CO
GPA:
Volunteer Experince

The volunteer work that I absolutely loved was in Kenya. First time was in 2017 stayed for 4 months then another time in 2018 for 3 month. The team and I stayed and served in a orphanage called Full of Love. We spent most of our time there. We helped the children's with basic life necessities, school work and most importantly building relationship with the children by loving and spending time with them. We also worked with a street kid shelter called Embrace. These boys are going through rehabilitation from drugs and physical abuse. We served by teaching English class and also doing activities to get their minds off of their reality. Another thing we did was go to communities that lived in poverty. We helped them by providing food and medical work such as taking out jiggers from their feet and hands. We also went to the dessert where there is no modern civilization and did medical clinics. Providing medication by bringing a licensed doctor to examine them physically, their wounds, and give them prescribed medications that are not easily accessible because the nearest medical help is a 4 hour walk. Going to Kenya changed my whole perspective on life and I am very grateful to have experienced a different world.

Certifications
  • CNA License
  • BLS certificate

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Resume Overview

School Attended
  • Pikes Peak Community College
  • Vista Ridge High School
  • Pikes Peak Community College
Job Titles Held:
  • Barista
  • ICU Certified Nursing Assistant /Unit Secretary
  • Certified Nursing Assistant/Caregiver
  • Certified Nursing Assistant
  • Retail Sales Associate
Degrees
  • High School Diploma
  • Associate of General Studies

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