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Ice Cream Scooper Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

I am a reliable employee and willing to fill in whenever needed. I have worked many jobs that involve customer interaction so I know how to handle tricky situations when the occur.

Accomplishments

Made Deans List both semesters in the 2019-2020 school year.

Skills
  • Cleaning and Organization
  • Inventory Maintenance
  • Cleaning
  • Cleanliness Standards
  • Equipment and Instrument Sterilizatoin
  • Client Needs Assessment
  • Nutritional Information Knowledge
Work History
04/2017 to Current
Ice Cream Scooper Towne Park Ltd. Cleveland, OH,
  • Offered samples of new ice cream flavors to customers.
  • Introduced new menu items, sundae toppings and cone varieties to encourage upsells and add-on purchases.
  • Maintained cleanliness and organization in all areas of establishment.
  • Served customers of all ages with speed and efficiency, keeping team running smoothly.
  • Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
  • Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Upsold specialty items, including waffle cones and soft pretzels to boost customer purchases.
  • Notified my boss and peers of any issues, including low product inventory and customer complaints.
  • Cleaned all surfaces and equipment at end of each shift.
  • Processed sales transactions, including cash, debit and credit.
03/2016 to Current
Food Service Worker Pacific Medical Centers Federal Way, WA,
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
  • Answered questions from restaurant patrons regarding menu items.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Delivered food items to tables ensuring each restaurant patron received correct order.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Assisted preparation of food plates, overseeing quality and appearance.
03/2016 to Current
Cashier Cafe Rio Boise, ID,
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with accuracy.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Worked closely with the Dock Master to solve problems and handle customer concerns.
12/2018 to 01/2020
Order Taker Hyatt Hotels Corp. Greensboro, NC,
  • Maintained stock levels of drink supplies, condiments and napkins at self-service stations during non-peak hours to reduce work interruptions.
  • Took down call-in food and beverage orders from guests, quickly and accurately relaying orders to service attendants.
  • Checked in with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability and relayed information to customers.
  • Politely and persuasively suggested upgrades and related menu items such as drinks and desserts to achieve upselling objectives.
  • Offered immediate, friendly and knowledgeable assistance to every guest.
  • Relayed additional meal requirements, dietary restrictions, allergies and special requests to kitchen staff clearly and accurately.
  • Accurately performed cash register operations to process and receive payments and issue change.
  • Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
  • Described menu items in detail and educated customers about meal options.
  • Entered orders into computer system quickly and in proper sequence.
  • Warmly greeted and welcomed customers to establishment before requesting food order.
  • Restocked bags, cups, lids, sauces and other counter supplies.
  • Checked outgoing orders for accuracy before delivery.
  • Welcomed customers and provided quick and attentive service.
Education
Expected in 06/2019
High School Diploma:
Rising Sun High School - North East, MD
GPA:
Expected in
No Degree: Special Education
Coastal Carolina University - Conway, SC
GPA:

Will be going for my Bachelor's Degree

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Rising Sun High School
  • Coastal Carolina University
Job Titles Held:
  • Ice Cream Scooper
  • Food Service Worker
  • Cashier
  • Order Taker
Degrees
  • High School Diploma
  • No Degree