LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

I am a dedicated student with outstanding performance in goal achievement, accuracy and teamwork. Along with that, I have great communication skills backed by positive attitude and willingness to work hard.

Education
University of South Florida Tampa, Fl, Expected in 05/2024 Bachelor of Science : Marine Biology - GPA :
Skills
  • Time Management and Prioritization
  • Verbal and Written Communication
  • Collaboration and Teamwork
  • Customer Service
  • Adaptability and Flexibility
  • Stocking and Replenishment
  • Payment Processing
  • Cash Handling
  • Cleaning and Sanitizing
  • Critical Thinking
  • Teamwork and Collaboration
  • Managing Orders and Deliveries
  • Handling Complaints
  • Attention to Detail
Work History
Towne Park Ltd. - Ice Cream Scooper
Clackamas, OR, 06/2021 - 08/2021
  • Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
  • Monitored amounts of each ice cream flavor and replaced when depleted.
  • Provided details on seasonal flavor availability, ice cream source, allergens and specials.
  • Helped patrons decide which flavor to choose according to preferences and tastes.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Carried out cash and card transactions quickly and thoughtfully.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
  • Processed sales transactions for cash, debit and credit purchases.
  • Operated cash register, taking payments and issuing customer receipts.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Maintained cleanliness and organization in establishment.
  • Offered samples of new ice cream flavors to customers.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Kept work area tidy and sanitary, promptly addressing spills and other messes.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
Texas Tony's Rib House - Hostess and Food Runner
City, STATE, 12/2019 - 03/2020
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Informed servers of newly seated parties for speedy service.
  • Answered customer questions about hours, seating and menu information.
  • Checked and restocked server areas and organized and got change for front counter.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
Jerseys Sports Bar & Grille - Hostess, Food Runner and Busser
City, STATE, 04/2019 - 12/2019
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Informed servers of newly seated parties for speedy service.
  • Assessed large restaurant and lounge according to state and federal cleanliness standards.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Recorded available tables after seating each party using specialized seating software.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Trained new staff in bussing and cleaning procedures.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Additional Information

I am a full time college student who is also a member of the Alpha Delta Pi sorority. That being said, I am available to work on Wednesdays and Fridays at any time and Tuesdays and Thursdays anytime after 3:15. I do need to be able to have flexibility in regards to obligations to my school career.

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Resume Overview

School Attended

  • University of South Florida

Job Titles Held:

  • Ice Cream Scooper
  • Hostess and Food Runner
  • Hostess, Food Runner and Busser

Degrees

  • Bachelor of Science

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