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ice cream scooper resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Flexible Ice Cream Scooper with 3 1/2 years of experience in food safety, sanitation, POS systems and customer service. Reliable ice cream scooper providing friendly, individualized service in store-front parlors and shops. Coordinated front desk manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers. Experienced Lifeguard versed in keen observation of swimmers and safety protocols. Offered valuable tips and instruction to patrons of various ages to build confidence and strength in water. Strong communicator and team player with superior work ethic. Attentive Swim Instructor with proven abilities individual and group instruction. Careful about monitoring students to prevent injuries and other emergency situations. Knowledgeable about related equipment and teaching techniques. Certified in First Aid, CPR and water rescue.

Accomplishments
  • Successfully led swim training classes for participants of various ages.
  • Recognized by management for professionally handling a water emergency and rescue.
Skills
  • Food Production Processes
  • Cash Handling
  • Payment Processing
  • Kitchen Safety Standards
  • Handling Complaints
  • Stocking and Replenishing
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Serving and Bussing
  • Customer Relations
  • Documentation and Recordkeeping
  • Multitasking and Organization
  • Customer Service
  • Swim instruction
  • First Aid and CPR
  • Safety and Emergency Procedures
Work History
Ice Cream Scooper, 08/2018 - 09/2021
Towne Park Ltd. Salem, OR,
  • Monitored amounts of each ice cream flavor and replaced when depleted.
  • Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
  • Helped patrons decide which flavor to choose according to preferences and tastes.
  • Provided details on seasonal flavor availability, ice cream source, allergens and specials.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Kept work area tidy and sanitary, promptly addressing spills and other messes.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Introduced new menu items, sundae toppings and cone varieties to encourage upselling and add-on purchases.
  • Operated cash register, taking payments and issuing customer receipts.
  • Carried out cash and card transactions quickly and thoughtfully.
  • Maintained cleanliness and organization in all areas of establishment.
  • Demonstrated continuous knowledge of menu and service offerings, promotional products and new flavors.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Upsold waffle cones and soft pretzels to boost customer purchases.
  • Offered samples of new ice cream flavors to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
  • Served customers of all ages with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
Swim Lesson Instructor , 08/2018 - 07/2021
Spotsylvania County, Virginia Spotsylvania, VA,
  • Taught students pool and water safety guidelines.
  • Prepared equipment before each class class and stored items promptly after classes.
  • Taught daily swim instruction to students varying in ages with different ability levels.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Detailed factors such as weather, incidents and aid rendered in daily reports to management.
  • Used teaching aids such as kick boards, diving rings and fins correctly to teach students.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Informed site director of concerns regarding health and safety of swim students.
  • Taught five-program components for personal safety, water orientation and stroke development, water sports and games, rescue and personal growth.
  • Planned classes covering different ages and ability levels to prepare students for basic and advanced swimming needs.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Treated injured students with basic first aid and reiterated safety standards to prevent recurrence.
  • Encouraged participation and increased enjoyment with fun routines and music accompaniment.
  • Promoted fitness center programs such as youth and adult swim team programs.
  • Served as point of reference for fitness expertise within club.
  • Cultivated positive relationships with participants by interacting with group during fitness classes.
  • Helped students of different abilities levels boost health with skill-adjusted classes.
  • Minimized injury risks by advising clients about form and proper clothing.
  • Educated participants on team sports techniques and instructed on correct approaches for play.
Lifeguard, 06/2018 - 04/2021
Six Flags, Corp. Oklahoma City, OK,
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of all guests in and around swimming pool.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
  • Performed lifesaving measures during incidents until paramedics arrived on scene.
  • Checked pool and surrounding areas for hazardous conditions.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Consulted with emergency personnel while securing scene.
  • Attentively monitored swimmers to identify distress.
Education
High School Diploma: , Expected in 05/2021
-
Angola High School - Angola, IN
GPA:
Status -

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Resume Overview

School Attended

  • Angola High School

Job Titles Held:

  • Ice Cream Scooper
  • Swim Lesson Instructor
  • Lifeguard

Degrees

  • High School Diploma

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