LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Pleasant worker bringing energetic attitude and proven history of offering excellent customer service. Skilled in maintaining knowledge of rotating options and communicating with customers to promote products. I am very neat and clean. Eager to bring value to your company.

Skills
  • Sales transactions
  • Food preparation safety
  • Nutritional information knowledge
  • Cleanliness standards
  • Menu memorization
  • Brand promotion
  • Communication skills
  • Cash register operation
  • Order delivery practices
  • Stocking and replenishing
  • Cash Handling
  • Food portioning
  • Ingredient inspection
  • Inventory organization
  • Cleaning and organization
  • Chemical cleaners
  • Bloodborne Pathogen training
  • Work orders
  • HAZMAT knowledge
  • Business Operations
  • Team Management
  • Team Building
  • First Aid/CPR
  • Customer Service
  • Efficient customer service expert
Education
Lin-Wood Public School Lincoln, NH Expected in High School Diploma : - GPA :
Empire Beauty School Laconia, NH, Expected in 08/2020 Cosmetology License : Cosmetology Education - GPA :
Work History
Towne Park Ltd. - Ice Cream Scooper
Tampa, FL, 05/2019 - Current
  • Accurately processed sales transactions, including cash, debit and credit.
  • Upsold specialty items, including waffle cones and soft pretzels to boost customer purchases.
  • Maintained cleanliness and organization in all areas of establishment, including supply room, prep station and restrooms.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Greeted customers and provided details on menu items, including seasonal flavors, ice cream, allergens and specials.
  • Offered samples of new ice cream flavors to customers.
  • Introduced new menu items, sundae toppings and cone varieties to encourage upsells and add-on purchases.
  • Reconciled all receipt totals, cash and credit payments to address any shortages.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Trained team members to prepare icecream and other items according to instructions.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Cleaned food preparation areas, tools and equipment.
  • Assisted guests, including offering personable greetings and taking orders.
Silverspot Cinemas - Concessions Worker
Beachwood, OH, 11/2019 - 02/2020
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers with special services, account updates and promotional options.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers by answering questions and fulfilling requests.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Nemacolin Woodlands Resort - Ice Cream Server
Mcmurray, PA, 06/2015 - 10/2017
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed team communications and information for staff meetings.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Supervised restocking of toppings bar
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
Quality Custom Distribution - Janitor
Schertz, TX, 06/2015 - 10/2017
  • Followed labor laws and company regulations regarding employees' attendance and disciplinary actions.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
  • Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors with sanitizing products to alleviate germs.
  • Trained junior maintenance professionals on correct repair and cleaning procedures.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Sanitized, cleaned and scrubbed restroom fixtures and surfaces in detail.
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
  • Cleaned offices and common areas, emptied trash and restocked supplies in restrooms.

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Resume Overview

School Attended

  • Lin-Wood Public School
  • Empire Beauty School

Job Titles Held:

  • Ice Cream Scooper
  • Concessions Worker
  • Ice Cream Server
  • Janitor

Degrees

  • High School Diploma
  • Cosmetology License

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