(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Pleasant worker bringing energetic attitude and proven history of offering excellent customer service. Skilled in maintaining knowledge of rotating options and communicating with customers to promote products. I am very neat and clean. Eager to bring value to your company.

  • Sales transactions
  • Food preparation safety
  • Nutritional information knowledge
  • Cleanliness standards
  • Menu memorization
  • Brand promotion
  • Communication skills
  • Cash register operation
  • Order delivery practices
  • Stocking and replenishing
  • Cash Handling
  • Food portioning
  • Ingredient inspection
  • Inventory organization
  • Cleaning and organization
  • Chemical cleaners
  • Bloodborne Pathogen training
  • Work orders
  • HAZMAT knowledge
  • Business Operations
  • Team Management
  • Team Building
  • First Aid/CPR
  • Customer Service
  • Efficient customer service expert
Lin-Wood Public School Lincoln, NH Expected in High School Diploma : - GPA :
Empire Beauty School Laconia, NH, Expected in 08/2020 Cosmetology License : Cosmetology Education - GPA :
Work History
Towne Park Ltd. - Ice Cream Scooper
Tampa, FL, 05/2019 - Current
  • Accurately processed sales transactions, including cash, debit and credit.
  • Upsold specialty items, including waffle cones and soft pretzels to boost customer purchases.
  • Maintained cleanliness and organization in all areas of establishment, including supply room, prep station and restrooms.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Greeted customers and provided details on menu items, including seasonal flavors, ice cream, allergens and specials.
  • Offered samples of new ice cream flavors to customers.
  • Introduced new menu items, sundae toppings and cone varieties to encourage upsells and add-on purchases.
  • Reconciled all receipt totals, cash and credit payments to address any shortages.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Trained team members to prepare icecream and other items according to instructions.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Cleaned food preparation areas, tools and equipment.
  • Assisted guests, including offering personable greetings and taking orders.
Silverspot Cinemas - Concessions Worker
Beachwood, OH, 11/2019 - 02/2020
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers with special services, account updates and promotional options.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers by answering questions and fulfilling requests.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Nemacolin Woodlands Resort - Ice Cream Server
Mcmurray, PA, 06/2015 - 10/2017
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed team communications and information for staff meetings.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Supervised restocking of toppings bar
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
Quality Custom Distribution - Janitor
Schertz, TX, 06/2015 - 10/2017
  • Followed labor laws and company regulations regarding employees' attendance and disciplinary actions.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
  • Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors with sanitizing products to alleviate germs.
  • Trained junior maintenance professionals on correct repair and cleaning procedures.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Sanitized, cleaned and scrubbed restroom fixtures and surfaces in detail.
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
  • Cleaned offices and common areas, emptied trash and restocked supplies in restrooms.

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Resume Overview

School Attended

  • Lin-Wood Public School
  • Empire Beauty School

Job Titles Held:

  • Ice Cream Scooper
  • Concessions Worker
  • Ice Cream Server
  • Janitor


  • High School Diploma
  • Cosmetology License

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