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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Personable Ice Cream Scooper offering positive history of providing exceptional service in customer-facing roles. Well-versed in memorizing menu options and retaining updated information regarding seasonal and promotional offerings. Enthusiastically aiming to contribute immediate value to team.

Friendly with proven strengths in cross-selling and customer service. Reliable individual with pleasant demeanor and terrific work ethic.

Punctual [Job Title] delivering service with smile while remaining calm in busy food establishments. Consistently delivering top-notch service to create repeat customer base.

Skills
  • Cleaning and organization
  • Nutritional source expertise
  • Product promotion
  • Menu and service offering knowledge
  • Guest service
  • Food handling safety
  • Inventory
  • Issue resolution
  • Order taking
  • Guest inquiries
  • Payment transactions
  • Cleaning and sanitation
  • Equipment maintenance
  • Customer service
  • Concise time management
  • Kitchen cleanliness and organization
  • Opening and closing procedures
  • Food handling and sanitization
  • Food service standards
  • Food and beverage preparation
  • Cash register operations
Experience
02/2019 to Current
Ice Cream Scooper Towne Park Ltd. Huntington, NY,
  • Assessed customer needs and upsold products and services to maximize [Type] sales.
  • Educated customers on special pricing opportunities and company offerings.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Greeted guests with friendliness and professionalism.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
01/2020 to 01/2020
Dishwasher Squaw Valley Olympic Valley, CA,
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Cleaned garbage cans and trash receptacles by [Action].
  • Maintained and repaired dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment through [Technique] and [Technique]
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Washed pots, pans and trays by hand and using industrial washing machine.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
07/2018 to 12/2018
Stocker Cintas Corporation Lexington, KY,
  • Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisleways.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Palletized merchandise for easy movement to sales floor locations.
  • Updated signage to reflect new pricing or temporary promotional strategies.
  • Removed debris from aisles to avoid blocking customers or adding any safety concerns.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Moved and rebuilt shelves, racks, and displays to increase visibility of merchandise.
  • Monitored the work space to ensure that it was neat, orderly and safe.
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Blocked and faced all products on shelves and displays to meet company policies.
  • Checked shelves to ensure adequate stock.
  • Greeted customers and retrieved products requested.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
12/2017 to 12/2017
Busboy Holiday Inn Club Vacations Panama City Beach, FL,
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Stocked displays with new and transferred merchandise.
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
  • Greeted guests with friendliness and professionalism.
Education and Training
Expected in 2020
High School Diploma:
Palm Beach Lakes High School - West Palm Beach, FL
GPA:

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Resume Overview

School Attended

  • Palm Beach Lakes High School

Job Titles Held:

  • Ice Cream Scooper
  • Dishwasher
  • Stocker
  • Busboy

Degrees

  • High School Diploma

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