Personable Ice Cream Scooper offering positive history of providing exceptional service in customer-facing roles. Well-versed in memorizing menu options and retaining updated information regarding seasonal and promotional offerings. Enthusiastically aiming to contribute immediate value to team.
Friendly with proven strengths in cross-selling and customer service. Reliable individual with pleasant demeanor and terrific work ethic.
Punctual [Job Title] delivering service with smile while remaining calm in busy food establishments. Consistently delivering top-notch service to create repeat customer base.
Skills
Cleaning and organization
Nutritional source expertise
Product promotion
Menu and service offering knowledge
Guest service
Food handling safety
Inventory
Issue resolution
Order taking
Guest inquiries
Payment transactions
Cleaning and sanitation
Equipment maintenance
Customer service
Concise time management
Kitchen cleanliness and organization
Opening and closing procedures
Food handling and sanitization
Food service standards
Food and beverage preparation
Cash register operations
Experience
02/2019 to Current
Ice Cream ScooperTowne Park Ltd. – Huntington, NY,
Assessed customer needs and upsold products and services to maximize [Type] sales.
Educated customers on special pricing opportunities and company offerings.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Proactively assessed customer needs and provided beverage refills, condiments and other services.
Supported serving staff in delivering accurate and well-presented food orders.
Greeted guests with friendliness and professionalism.
Applied proactive and resourceful nature to create pleasant guest experiences.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
01/2020 to 01/2020
DishwasherSquaw Valley – Olympic Valley, CA,
Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
Cleaned garbage cans and trash receptacles by [Action].
Maintained and repaired dishwashing machine to keep dishes clean and kitchen running smoothly.
Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment through [Technique] and [Technique]
Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
Maintained clean and well-organized kitchen areas to promote efficiency.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Washed pots, pans and trays by hand and using industrial washing machine.
Developed great team spirit with other personnel by pitching in and helping with task completion.
07/2018 to 12/2018
StockerCintas Corporation – Lexington, KY,
Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisleways.
Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Palletized merchandise for easy movement to sales floor locations.
Updated signage to reflect new pricing or temporary promotional strategies.
Removed debris from aisles to avoid blocking customers or adding any safety concerns.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Moved and rebuilt shelves, racks, and displays to increase visibility of merchandise.
Monitored the work space to ensure that it was neat, orderly and safe.
Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
Blocked and faced all products on shelves and displays to meet company policies.
Checked shelves to ensure adequate stock.
Greeted customers and retrieved products requested.
Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
Counted and stocked different types of merchandise to comply with inventory control tag requirements.
12/2017 to 12/2017
BusboyHoliday Inn Club Vacations – Panama City Beach, FL,
Cleared tables efficiently to maintain high turnover rate and minimize wait times.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Monitored customer movements and quickly cleared empty tables for future customers.
Stocked displays with new and transferred merchandise.
Proactively assessed customer needs and provided beverage refills, condiments and other services.
Greeted guests with friendliness and professionalism.
Education and Training
Expected in 2020
High School Diploma: Palm Beach Lakes High School - West Palm Beach, FL GPA:
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