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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

16+ years experience in the IT industry with 9+ years experience as a full-time Project Manager.

Specialize in mid-to-large software development contracts in the banking, telecom, insurance and government domains.

Experience in the following technologies: J2EE, .NET, third-party banking products and SharePoint 2013.

Highlights
  • J2EE
  • .NET
  • SharePoint 2013
  • Third Party Banking Products
  • Project Management
  • SCRUM
  • ITIL
Accomplishments

PMP certified ( scored “Proficient” in all six areas of the exam)

Certified Scrum Master (CSM)

Advanced Project Management Certification from Stanford University (SCPM)

ITIL 2011 Foundation Certified

Certified as Six Sigma Green Belt by Tata Consultancy Services (TCS)

Served as the Scrum Master and Agile Coach on projects for British Telecom (BT) and SunTrust Bank

Recognized Function Points Estimation expert and faculty at TCS,

Received excellence award from the Delivery Center Head and Corporate Quality Head for “High Impact Contribution” for managing Q-Portal Deployment across seven TCS branches in

Served as the Lead process consultant for TCS-ABN AMRO relationship - was responsible for streamlining and overseeing the processes for knowledge transition, quality assurance and control during the initial stages of the relationship

Regularly taught Six Sigma, Function Points Estimation, and US Cross-Culture courses at TCS,

Domain knowledge in the Transaction Banking area (ACH, SWIFTnet, Operational Risk)

Currently employed with IBM India as a project manager/Scrum Master

Experience
03/2010 to Current
IBM Project Manager Emd Millipore Lenexa, KS, United States
  • Managed several mid-to-large projects for IBM clients
  • Managed upgrades to several critical systems within a bank e.g. Operational Risk Exposure, Account Reconciliation, Client On-boarding, Remote Deposit Capture, SWIFT etc
  • Managed building of intranet portals using SharePoint 2013
  • Built a project accounting process used for project reporting to senior leadership
10/2008 to 03/2010
Project Management Consultant Metlife, Inc. Cincinnati, OH,
  • Provided management consulting to the government vertical @ TCS
  • Participated in several mid-to-large RFP responses for public sector across the world
  • Built project financial models for RFP responses
  • Built project management models for RFP/RFI responses
  • Built Agile, Six Sigma and Function Point consulting/training within TCS for senior TCS staff
06/2007 to 10/2008
Scrum Master - British Telecom projects Veolia Schenectady, NY, India
  • Played the role of Scrum Master for several projects for British Telecom
  • Managed a scrum team of 12 people at offshore
  • Provided SCRUM and Function Point consulting/training for senior staff at TCS
06/2005 to 06/2007
Project Manager Lpl Financial Services Moberly, MO, India
  • Managed the project to build the internal quality portal for TCS
  • Managed a cross-functional team of volunteer developers contributing to the building of the portal
  • Built and managed a change management and configuration management process for maintaining the source code for the portal across TCS
  • Earned the "Top Contributor Award" for managing successful completion of the project
2005 to 04/2005
Business Analyst - New York City Tata Consultancy Services City, STATE, India
  • Built the business requirements for a portal for the Dept of Probations and Dept of Corrections for the City of New York
  • Built wire-frames, prototypes and use cases
06/2004 to 2005
Business Analyst - Sales Compensation Tata Consultancy Services City, STATE, India
  • Built the business/system requirements for the sales compensation for General Electric - Medical Systems sales team
  • Built the detailed compensation model using Callidus Sales Comp
06/1999 to 05/2004
Developer, Tech Lead Tata Consultancy Services City, STATE,

Worked on various projects on Microsoft technologies

Developed applications using Visual Basic, Visual Basic .NET

Lead a team of developers both onshore and offshore

Built detailed technical design documentation

Education
Expected in
Bachelor of Technology: Civil Engineering
National Institute of Technology - Jamshedpur,
GPA:
Civil Engineering
Expected in
PMP (Project Management Professional), PMI *Stanford Advanced Project Management (SAPM), Stanford University *Certified Scrum Master *ITIL 2011 Foundation Certification:
- ,
GPA:
Professional Affiliations
Served as the Scrum Master and Agile Coach on projects for British Telecom (BT) and SunTrust Bank Recognized Function Points Estimation expert and faculty at TCS, Hyderabad Received excellence award from the Delivery Center Head and Corporate Quality Head for "High Impact Contribution" for managing Q-Portal Deployment across seven TCS branches in India Served as the Lead process consultant for TCS-ABN AMRO relationship - was responsible for streamlining and overseeing the processes for knowledge transition, quality assurance and control during the initial stages of the relationship Regularly taught Six Sigma, Function Points Estimation, and US Cross-Culture courses at TCS, Hyderabad Domain knowledge in the Transaction Banking area (ACH, SWIFTnet, Operational Risk) Currently employed with IBM India as a project manager/Scrum Master
Skills
accounting, agile, banking, budget, change management, consulting, conversion, client, clients, delivery, driving, senior management, functional, GEMS, Government, IBM, ITIL, leadership, managing, office, middleware, Oracle, Peregrine, Project Management, proposals, Quality, Sales, SCRUM, servers, six sigma, software developer, SQL Server, Telecom, type, upgrading, Visual Basic, Visual Basic for Applications

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Resume Overview

School Attended

  • National Institute of Technology

Job Titles Held:

  • IBM Project Manager
  • Project Management Consultant
  • Scrum Master - British Telecom projects
  • Project Manager
  • Business Analyst - New York City
  • Business Analyst - Sales Compensation
  • Developer, Tech Lead

Degrees

  • Bachelor of Technology
  • PMP (Project Management Professional), PMI *Stanford Advanced Project Management (SAPM), Stanford University *Certified Scrum Master *ITIL 2011 Foundation Certification

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