SEARCH

IATA AUTHORIZED INSTRUCTOR ( PART TIME) Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
IATA AUTHORIZED INSTRUCTOR ( PART TIME)
Summary

A Seasoned professional with the ability to consistently overcome challenges and any other related issues as related to the travel and airline industry.Extensive leadership in travel operations, sales and management skills. Years of strong travel experience and a proved mastery of presentations. Development of a strong customer base with strong ability to cultivate interpersonal relationships with stakeholders. Authorized International Air Transport Association instructor in International travel and tourism foundation and consultant diploma. Detail-minded, result-oriented and a good team player willing to go extra mile to provide exceptional customer service.

Highlights
  • Team player
  • Superior communication skills
  • Global traveler
  • Corporate aviation
  • Skilled multi-tasker
  • Adaptable
  • Organized
  • Fast learner

  • GDS proficiency
  • Staff training and development
  • I.T skills
Accomplishments
  • Extra mile award for ensuring the safety of USAID passengers stranded at the Airport.
  • Part of a team that set up commercial corporate agreements with Lufthansa,KLM, Delta, South African Airways, Arik Air and United Airways.
  • Exemplary service provided to various members of Federal Bureau of Investigation (FBI), in an effort to support the overall extradition of an highly sought-after person from Nigeria to the United States.

  • Group eagle award in recognition of timely and accurate response to last minute request for hotel, air ticket, foreign visas and airport expediter for Mission Nigeria

Experience
SKYWALKER TRAINING CENTERIKEJA, LAGOSIATA AUTHORIZED INSTRUCTOR ( PART TIME)12/2007 to Current

RESPONSIBILITIES 

  • Facilitator,advanced foundation diploma in international travel and tourism.
  • Facilitator, Consultant diploma in international travel and tourism.
  • Facilitator, basic air fare ticketing and reservations.
UNITED STATE CONSULATE GENERALLAGOS, LAGOSTRAVEL ASSISTANT08/2008 to Current

RESPONSIBILITIES 

  • Assist to reserve airline booking using the GDS and purchase tickets for all Mission personnel, TDY and VIP visitors in accordance with Government regulations and post Management policies.
  • Prepare travel itineraries for all American Staff,family members,TDY, and VIP visitors.
  • Counsel customers and guide them in planning trips with best fare quote and route options.
  • Meets regularly with Airline officials to update bill/payment status.
  • Cross training other travel employees in the use of airline GDS.
  • Provides update reports of developments in the aviation industry.
  • Assist in making authorized/approved hotel bookings according to Management policies.
  • Assist in Visa application of other foreign Missions.
  • Visit, inspect and make reports on new hotels , airlines and follow up on contacts.

MAJOR ACHIEVEMENTS 

  • Extra mile award for ensuring the safety of USAID passengers stranded at the airport.
  • Part of a team that set up commercial corporate agreements with Lufthansa Airlines, KLM/ AF, Delta , United Airlines , South African Airways and Arik air.
South African AirwaysLagos, LagosTicketing and Reservation executive10/2007 to 07/2008

RESPONSIBILITIES 

  • Reservation and ticket issuance
  • Group booking and Corporate clients
  • Rebate bookings for South African Embassy and IATA airline members
  • Flight editing
  • P.T.A transactions
  • Finalizes daily sales report
  • Reconcile ticket audit coupons and daily sales report with Finance
  • Processed reservations, coordinated stand-bys and monitored cabin availability.
  • Issued travel and hotel vouchers for passengers on overbooked and canceled flights.
  • Monitored compliance with size limitation guidelines for the carry-on baggage program.
  • Responded politely to passenger complaints regarding ticketing and baggage handling.
Education
Diploma:Travel Counselor2011Travel Industry Council of Ontario (Online Program), Toronto, Ontario, Canada

Background and Role of TICO

  • Overview of the Travel Industry Act, 2002
  • Advertising and Registrant Obligations Before the Sale
  • Registrant Obligations After the Sale – but before the client travels
  • Ontario Travel Compensation Fund
Diploma:International travel and tourism in Foundation, Consultant, Management and Senior Management2008IATA/UFTAA (Authorized Training Center Lagos), Montreal, Quebec, Canada
  • Coursework in Hospitality and Tourism Management
  • Construct more complex fares and routines and manage ticket exchanges and follow BSP procedures
  • Coursework in Sales and Marketing
  • In-depth knowledge of the most popular international travel & tourism destinations
  • Answer queries and give advice about travel & tourism products such as rail, bus and coach transportation, accommodation cruises and tours
  • Interpret IATA Resolutions as they apply to accredited travel agencies



Diploma:International Diploma in travel and tourism2005University Of Cambridge (Authorized Training Center Lagos), Cambridge, Cambridge, England
  • Air Fares Construction
  • Tourism knowledge, promotion and professional services
  • Introduction to mileage based air fares, analyzing itineraries and retrieving fares from a GDS
  • Backhauls, circle trips, journeys in different classes of service and alternative fare break points
  • Religion, food, art, languages and other matters when traveling
  • Appealing travel features such as climate, culture and accessibility
  • World time zones






Certificate:Airfares ticketing and reservations2004Landover Aviation Business School, Ikeja, Lagos, Nigeria
  • Introduction to ticketing and reservations
  • Read, interpret, and apply fare rules
  • Use GDS to issue tickets for manually-priced reservations
  • Identify and price different journey types


Bachelor of Science:Industrial Chemistry2002University Of Ilorin, Ilorin, Kwara, Nigeria
National Diploma:Science Technology1997Kwara State Polytechnic, Ilorin, Kwara, Nigeria
Secondary School Certificate:Sciences1994Igbobi College Yaba, Yaba, Lagos, Nigeria
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • SKYWALKER TRAINING CENTER
  • UNITED STATE CONSULATE GENERAL
  • South African Airways

School Attended

  • Travel Industry Council of Ontario (Online Program)
  • IATA/UFTAA (Authorized Training Center Lagos)
  • University Of Cambridge (Authorized Training Center Lagos)
  • Landover Aviation Business School
  • University Of Ilorin
  • Kwara State Polytechnic
  • Igbobi College Yaba

Job Titles Held:

  • IATA AUTHORIZED INSTRUCTOR ( PART TIME)
  • TRAVEL ASSISTANT
  • Ticketing and Reservation executive

Degrees

  • Diploma : Travel Counselor 2011
    Diploma : International travel and tourism in Foundation, Consultant, Management and Senior Management 2008
    Diploma : International Diploma in travel and tourism 2005
    Certificate : Airfares ticketing and reservations 2004
    Bachelor of Science : Industrial Chemistry 2002
    National Diploma : Science Technology 1997
    Secondary School Certificate : Sciences 1994

Similar Resumes

View All
Part-Time-Massage-Therapy-Instructor-resume-sample

Part Time Massage Therapy Instructor

McLennan Community College

Woodway, Texas