Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Motivated student pursuing degree in Public Administration while working in HVAC Industry. Possess hands-on professional experience in banking and customer service. Proven history serving customers in fast-paced environment.

Skills
  • Teambuilding
  • Leadership
  • MS Office
  • Supervision
  • Analytical skills
  • Written Communication
  • Collaboration
  • Adaptability
  • Cultural awareness
  • Reading comprehension
  • Maintenance & Repair
  • Multitasking abilities
  • Teamwork
  • Microsoft Office
  • Responsible
  • Computer proficiency
  • Flexible & Adaptable
  • Organization and Time management
  • Self-motivated professional
Work History
HVAC Apprentice/Residential & Commercial Install, 03/2021 - Current
Progressive Detroit, MI,

Also employed by Climate Control

-Install, maintain and repair heating, ventilation, and cooling units for commercial and residential.

-Install and configure thermostat.

-Perform routine maintenance, and customer education with clients on a regular basis.

-Maintain proper stock, parts, and tools.

-Work directly with homeowners, building owners and maintenance workers.

Claims Adjuster Trainee, 12/2020 - 03/2021
Fifth Third Bank Carpentersville, IL,

-Determine coverage (What is covered under existing terms).

-Determine liability (who’s at fault for the damages).

-Interview customers, claimants, and witnesses.

-Partner with appraisers/estimators to manage vehicle repairs. -Negotiate with customers and other insurance carriers and resolve claims.

Personal Banker Associate II, 05/2020 - 12/2020
Frost (Cullen/Frost Bankers) Lewisville, TX,

-Assist customers during account opening process.

-Build relationships with existing customers to sustain retention.

-Cross-sell bank products and services to increase sales and revenues.

-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies.

-Assist manager with audits, reports and other daily responsibilities.

-Open credit cards, loans and mortgages for customers with the specialized training received in loans.

Personal Banker II, 12/2018 - 05/2020
The Del Monte Lodge Troy, NY,

-Assist customers during account opening process.

-Build relationships with existing customers to sustain retention.

-Cross-sell bank products and services to increase sales and revenues.

-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies. -Assist manager with audits, reports and other daily responsibilities.

-Open credit cards, loans and mortgages for customers with the specialized training received in loans.

Hotel Front Desk Supervisor, 02/2018 - 05/2020
Peoples Bancorp Inc. Mount Orab, OH,

-Provide a consistently excellent level of customer service to all clients.

-Resolve standard customer service issues within policy.

-Manage all incoming inquiries and requests whether in person (information kiosk), via phone or via email.

-Schedule employees using our scheduling system and assist the manager in clerical duties that would range from assisting in hiring, interviewing and data entry.

Personal Banker I, 05/2018 - 12/2018
Forcht Bank City, STATE,

-Assist customers during account opening process.

-Build relationships with existing customers to sustain retention.

-Cross-sell bank products and services to increase sales and revenues.

-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies.

-Assist manager with audits, reports and other daily responsibilities.

Bilingual Recruiter (English & Spanish), 08/2017 - 02/2018
Integrity Staffing Solutions Inc. City, STATE,

-Develop and maintain partnerships in the public and private sectors that will provide career opportunities that are aligned with participants’ interests and goals

-Recruit and train career mentors for adult participants as needed, input i9 information in our computer database (with required documents) and administer mouth swab drug test on-site.

-Match career life coaches and job coaches with participants. -Resolved staffing assignments for potential full-time employees at Amazon Fulfillment Centers in the KY area.

Front End Supervisor/Bookkeeper , 08/2012 - 09/2017
Kroger City, STATE,

-Coordinate and supervise retail sales workers at Kroger.

-Handle requests of the customers.

-Provide required training for both old and new employees.

-Implement policies related to front end service provision.

-Participate in the sales of products to the customers when they step into Kroger

-Organize other members of staff at the front end and ensure they get assigned tasks done within stipulated time period

-Balance the books at the end of the day, make sure that money is accounted for from the cashier tills.

Education
Bachelor Of Arts: Liberal Arts And General Studies/Business, Expected in 05/2021
-
Eastern Kentucky University - Richmond, KY
GPA:
  • Dean's List: May 2018, May 2019
  • Graduated Cum Laude
Associate Of Arts: Humanities, Expected in 05/2018
-
Bluegrass Community And Technical College - Lexington, KY
GPA:
Associate In Applied Science: Heating, Air Conditioning, And Refrigeration Installation And Repair, Expected in 05/2022
-
Bluegrass Community And Technical College - Lexington, KY,
GPA:
Skills
  • Teambuilding
  • Leadership
  • MS Office
  • Supervision
  • Analytical skills
  • Written Communication
  • Collaboration
  • Adaptability
  • Cultural awareness
  • Reading comprehension
  • Maintenance & Repair
  • Multitasking abilities
  • Teamwork
  • Microsoft Office
  • Responsible
  • Computer proficiency
  • Flexible & Adaptable
  • Organization and Time management
  • Self-motivated professional
Work History
HVAC Apprentice/Residential & Commercial Install, 03/2021 - Current
Greenbox Heating And Air Lexington, KY

Also employed by Climate Control

-Install, maintain and repair heating, ventilation, and cooling units for commercial and residential.

-Install and configure thermostat.

-Perform routine maintenance, and customer education with clients on a regular basis.

-Maintain proper stock, parts, and tools.

-Work directly with homeowners, building owners and maintenance workers.

Claims Adjuster Trainee, 12/2020 - 03/2021
Progressive Insurance Lexington, KY

-Determine coverage (What is covered under existing terms).

-Determine liability (who’s at fault for the damages).

-Interview customers, claimants, and witnesses.

-Partner with appraisers/estimators to manage vehicle repairs. -Negotiate with customers and other insurance carriers and resolve claims.

Personal Banker Associate II, 05/2020 - 12/2020
Fifth Third Bank Lexington, KY

-Assist customers during account opening process.

-Build relationships with existing customers to sustain retention.

-Cross-sell bank products and services to increase sales and revenues.

-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies.

-Assist manager with audits, reports and other daily responsibilities.

-Open credit cards, loans and mortgages for customers with the specialized training received in loans.

Personal Banker II, 12/2018 - 05/2020
Forcht Bank Lexington, KY

-Assist customers during account opening process.

-Build relationships with existing customers to sustain retention.

-Cross-sell bank products and services to increase sales and revenues.

-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies. -Assist manager with audits, reports and other daily responsibilities.

-Open credit cards, loans and mortgages for customers with the specialized training received in loans.

Hotel Front Desk Supervisor, 02/2018 - 05/2020
Comfort Inn & Suites Lexington, KY

-Provide a consistently excellent level of customer service to all clients.

-Resolve standard customer service issues within policy.

-Manage all incoming inquiries and requests whether in person (information kiosk), via phone or via email.

-Schedule employees using our scheduling system and assist the manager in clerical duties that would range from assisting in hiring, interviewing and data entry.

Personal Banker I, 05/2018 - 12/2018
Forcht Bank Lexington, KY

-Assist customers during account opening process.

-Build relationships with existing customers to sustain retention.

-Cross-sell bank products and services to increase sales and revenues.

-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies.

-Assist manager with audits, reports and other daily responsibilities.

Bilingual Recruiter (English & Spanish), 08/2017 - 02/2018
Integrity Staffing Solutions Inc. Lexington, KY

-Develop and maintain partnerships in the public and private sectors that will provide career opportunities that are aligned with participants’ interests and goals

-Recruit and train career mentors for adult participants as needed, input i9 information in our computer database (with required documents) and administer mouth swab drug test on-site.

-Match career life coaches and job coaches with participants. -Resolved staffing assignments for potential full-time employees at Amazon Fulfillment Centers in the KY area.

Front End Supervisor/Bookkeeper , 08/2012 - 09/2017
Kroger Lexington, KY

-Coordinate and supervise retail sales workers at Kroger.

-Handle requests of the customers.

-Provide required training for both old and new employees.

-Implement policies related to front end service provision.

-Participate in the sales of products to the customers when they step into Kroger

-Organize other members of staff at the front end and ensure they get assigned tasks done within stipulated time period

-Balance the books at the end of the day, make sure that money is accounted for from the cashier tills.

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Resume Overview

School Attended

  • Eastern Kentucky University
  • Bluegrass Community And Technical College
  • Bluegrass Community And Technical College

Job Titles Held:

  • HVAC Apprentice/Residential & Commercial Install
  • Claims Adjuster Trainee
  • Personal Banker Associate II
  • Personal Banker II
  • Hotel Front Desk Supervisor
  • Personal Banker I
  • Bilingual Recruiter (English & Spanish)
  • Front End Supervisor/Bookkeeper

Degrees

  • Bachelor Of Arts
  • Associate Of Arts
  • Associate In Applied Science

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