Motivated student pursuing degree in Public Administration while working in HVAC Industry. Possess hands-on professional experience in banking and customer service. Proven history serving customers in fast-paced environment.
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Also employed by Climate Control
-Install, maintain and repair heating, ventilation, and cooling units for commercial and residential.
-Install and configure thermostat.
-Perform routine maintenance, and customer education with clients on a regular basis.
-Maintain proper stock, parts, and tools.
-Work directly with homeowners, building owners and maintenance workers.
-Determine coverage (What is covered under existing terms).
-Determine liability (who’s at fault for the damages).
-Interview customers, claimants, and witnesses.
-Partner with appraisers/estimators to manage vehicle repairs. -Negotiate with customers and other insurance carriers and resolve claims.
-Assist customers during account opening process.
-Build relationships with existing customers to sustain retention.
-Cross-sell bank products and services to increase sales and revenues.
-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies.
-Assist manager with audits, reports and other daily responsibilities.
-Open credit cards, loans and mortgages for customers with the specialized training received in loans.
-Assist customers during account opening process.
-Build relationships with existing customers to sustain retention.
-Cross-sell bank products and services to increase sales and revenues.
-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies. -Assist manager with audits, reports and other daily responsibilities.
-Open credit cards, loans and mortgages for customers with the specialized training received in loans.
-Provide a consistently excellent level of customer service to all clients.
-Resolve standard customer service issues within policy.
-Manage all incoming inquiries and requests whether in person (information kiosk), via phone or via email.
-Schedule employees using our scheduling system and assist the manager in clerical duties that would range from assisting in hiring, interviewing and data entry.
-Assist customers during account opening process.
-Build relationships with existing customers to sustain retention.
-Cross-sell bank products and services to increase sales and revenues.
-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies.
-Assist manager with audits, reports and other daily responsibilities.
-Develop and maintain partnerships in the public and private sectors that will provide career opportunities that are aligned with participants’ interests and goals
-Recruit and train career mentors for adult participants as needed, input i9 information in our computer database (with required documents) and administer mouth swab drug test on-site.
-Match career life coaches and job coaches with participants. -Resolved staffing assignments for potential full-time employees at Amazon Fulfillment Centers in the KY area.
-Coordinate and supervise retail sales workers at Kroger.
-Handle requests of the customers.
-Provide required training for both old and new employees.
-Implement policies related to front end service provision.
-Participate in the sales of products to the customers when they step into Kroger
-Organize other members of staff at the front end and ensure they get assigned tasks done within stipulated time period
-Balance the books at the end of the day, make sure that money is accounted for from the cashier tills.
Also employed by Climate Control
-Install, maintain and repair heating, ventilation, and cooling units for commercial and residential.
-Install and configure thermostat.
-Perform routine maintenance, and customer education with clients on a regular basis.
-Maintain proper stock, parts, and tools.
-Work directly with homeowners, building owners and maintenance workers.
-Determine coverage (What is covered under existing terms).
-Determine liability (who’s at fault for the damages).
-Interview customers, claimants, and witnesses.
-Partner with appraisers/estimators to manage vehicle repairs. -Negotiate with customers and other insurance carriers and resolve claims.
-Assist customers during account opening process.
-Build relationships with existing customers to sustain retention.
-Cross-sell bank products and services to increase sales and revenues.
-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies.
-Assist manager with audits, reports and other daily responsibilities.
-Open credit cards, loans and mortgages for customers with the specialized training received in loans.
-Assist customers during account opening process.
-Build relationships with existing customers to sustain retention.
-Cross-sell bank products and services to increase sales and revenues.
-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies. -Assist manager with audits, reports and other daily responsibilities.
-Open credit cards, loans and mortgages for customers with the specialized training received in loans.
-Provide a consistently excellent level of customer service to all clients.
-Resolve standard customer service issues within policy.
-Manage all incoming inquiries and requests whether in person (information kiosk), via phone or via email.
-Schedule employees using our scheduling system and assist the manager in clerical duties that would range from assisting in hiring, interviewing and data entry.
-Assist customers during account opening process.
-Build relationships with existing customers to sustain retention.
-Cross-sell bank products and services to increase sales and revenues.
-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies.
-Assist manager with audits, reports and other daily responsibilities.
-Develop and maintain partnerships in the public and private sectors that will provide career opportunities that are aligned with participants’ interests and goals
-Recruit and train career mentors for adult participants as needed, input i9 information in our computer database (with required documents) and administer mouth swab drug test on-site.
-Match career life coaches and job coaches with participants. -Resolved staffing assignments for potential full-time employees at Amazon Fulfillment Centers in the KY area.
-Coordinate and supervise retail sales workers at Kroger.
-Handle requests of the customers.
-Provide required training for both old and new employees.
-Implement policies related to front end service provision.
-Participate in the sales of products to the customers when they step into Kroger
-Organize other members of staff at the front end and ensure they get assigned tasks done within stipulated time period
-Balance the books at the end of the day, make sure that money is accounted for from the cashier tills.
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