- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Motivated student pursuing degree in Public Administration while working in HVAC Industry. Possess hands-on professional experience in banking and customer service. Proven history serving customers in fast-paced environment.
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Progressive – Detroit, MI,
Also employed by Climate Control
-Install, maintain and repair heating, ventilation, and cooling units for commercial and residential.
-Install and configure thermostat.
-Perform routine maintenance, and customer education with clients on a regular basis.
-Maintain proper stock, parts, and tools.
-Work directly with homeowners, building owners and maintenance workers.
Fifth Third Bank – Carpentersville, IL,
-Determine coverage (What is covered under existing terms).
-Determine liability (who’s at fault for the damages).
-Interview customers, claimants, and witnesses.
-Partner with appraisers/estimators to manage vehicle repairs. -Negotiate with customers and other insurance carriers and resolve claims.
Frost (Cullen/Frost Bankers) – Lewisville, TX,
-Assist customers during account opening process.
-Build relationships with existing customers to sustain retention.
-Cross-sell bank products and services to increase sales and revenues.
-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies.
-Assist manager with audits, reports and other daily responsibilities.
-Open credit cards, loans and mortgages for customers with the specialized training received in loans.
The Del Monte Lodge – Troy, NY,
-Assist customers during account opening process.
-Build relationships with existing customers to sustain retention.
-Cross-sell bank products and services to increase sales and revenues.
-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies. -Assist manager with audits, reports and other daily responsibilities.
-Open credit cards, loans and mortgages for customers with the specialized training received in loans.
Peoples Bancorp Inc. – Mount Orab, OH,
-Provide a consistently excellent level of customer service to all clients.
-Resolve standard customer service issues within policy.
-Manage all incoming inquiries and requests whether in person (information kiosk), via phone or via email.
-Schedule employees using our scheduling system and assist the manager in clerical duties that would range from assisting in hiring, interviewing and data entry.
Forcht Bank – City, STATE,
-Assist customers during account opening process.
-Build relationships with existing customers to sustain retention.
-Cross-sell bank products and services to increase sales and revenues.
-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies.
-Assist manager with audits, reports and other daily responsibilities.
Integrity Staffing Solutions Inc. – City, STATE,
-Develop and maintain partnerships in the public and private sectors that will provide career opportunities that are aligned with participants’ interests and goals
-Recruit and train career mentors for adult participants as needed, input i9 information in our computer database (with required documents) and administer mouth swab drug test on-site.
-Match career life coaches and job coaches with participants. -Resolved staffing assignments for potential full-time employees at Amazon Fulfillment Centers in the KY area.
Kroger – City, STATE,
-Coordinate and supervise retail sales workers at Kroger.
-Handle requests of the customers.
-Provide required training for both old and new employees.
-Implement policies related to front end service provision.
-Participate in the sales of products to the customers when they step into Kroger
-Organize other members of staff at the front end and ensure they get assigned tasks done within stipulated time period
-Balance the books at the end of the day, make sure that money is accounted for from the cashier tills.
Eastern Kentucky University - Richmond, KY
- Dean's List: May 2018, May 2019
- Graduated Cum Laude
Bluegrass Community And Technical College - Lexington, KY
Bluegrass Community And Technical College - Lexington, KY,
- Teambuilding
- Leadership
- MS Office
- Supervision
- Analytical skills
- Written Communication
- Collaboration
- Adaptability
- Cultural awareness
- Reading comprehension
- Maintenance & Repair
- Multitasking abilities
- Teamwork
- Microsoft Office
- Responsible
- Computer proficiency
- Flexible & Adaptable
- Organization and Time management
- Self-motivated professional
Greenbox Heating And Air – Lexington, KY
Also employed by Climate Control
-Install, maintain and repair heating, ventilation, and cooling units for commercial and residential.
-Install and configure thermostat.
-Perform routine maintenance, and customer education with clients on a regular basis.
-Maintain proper stock, parts, and tools.
-Work directly with homeowners, building owners and maintenance workers.
Progressive Insurance – Lexington, KY
-Determine coverage (What is covered under existing terms).
-Determine liability (who’s at fault for the damages).
-Interview customers, claimants, and witnesses.
-Partner with appraisers/estimators to manage vehicle repairs. -Negotiate with customers and other insurance carriers and resolve claims.
Fifth Third Bank – Lexington, KY
-Assist customers during account opening process.
-Build relationships with existing customers to sustain retention.
-Cross-sell bank products and services to increase sales and revenues.
-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies.
-Assist manager with audits, reports and other daily responsibilities.
-Open credit cards, loans and mortgages for customers with the specialized training received in loans.
Forcht Bank – Lexington, KY
-Assist customers during account opening process.
-Build relationships with existing customers to sustain retention.
-Cross-sell bank products and services to increase sales and revenues.
-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies. -Assist manager with audits, reports and other daily responsibilities.
-Open credit cards, loans and mortgages for customers with the specialized training received in loans.
Comfort Inn & Suites – Lexington, KY
-Provide a consistently excellent level of customer service to all clients.
-Resolve standard customer service issues within policy.
-Manage all incoming inquiries and requests whether in person (information kiosk), via phone or via email.
-Schedule employees using our scheduling system and assist the manager in clerical duties that would range from assisting in hiring, interviewing and data entry.
Forcht Bank – Lexington, KY
-Assist customers during account opening process.
-Build relationships with existing customers to sustain retention.
-Cross-sell bank products and services to increase sales and revenues.
-Process standard teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balance cash drawers and vault, correcting discrepancies.
-Assist manager with audits, reports and other daily responsibilities.
Integrity Staffing Solutions Inc. – Lexington, KY
-Develop and maintain partnerships in the public and private sectors that will provide career opportunities that are aligned with participants’ interests and goals
-Recruit and train career mentors for adult participants as needed, input i9 information in our computer database (with required documents) and administer mouth swab drug test on-site.
-Match career life coaches and job coaches with participants. -Resolved staffing assignments for potential full-time employees at Amazon Fulfillment Centers in the KY area.
Kroger – Lexington, KY
-Coordinate and supervise retail sales workers at Kroger.
-Handle requests of the customers.
-Provide required training for both old and new employees.
-Implement policies related to front end service provision.
-Participate in the sales of products to the customers when they step into Kroger
-Organize other members of staff at the front end and ensure they get assigned tasks done within stipulated time period
-Balance the books at the end of the day, make sure that money is accounted for from the cashier tills.
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School Attended
- Eastern Kentucky University
- Bluegrass Community And Technical College
- Bluegrass Community And Technical College
Job Titles Held:
- HVAC Apprentice/Residential & Commercial Install
- Claims Adjuster Trainee
- Personal Banker Associate II
- Personal Banker II
- Hotel Front Desk Supervisor
- Personal Banker I
- Bilingual Recruiter (English & Spanish)
- Front End Supervisor/Bookkeeper
Degrees
- Bachelor Of Arts
- Associate Of Arts
- Associate In Applied Science
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