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human resources consultant talent acquisition manager resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Senior Human Resources Manager Performance driven professional with 15+ years of experience directing full-scale HR operations at multiple sites in highly competitive markets. Demonstrated success in aligning strategic initiatives with business plans, delivering results with integrity, building relationships of trust, taking appropriate risks, providing candid observations, and influencing leaders in the execution of disciplined action in compliance with HR laws, principles, and practices.
Skills
  • High Performance Talent Acquisition
  • Benefit Administration & Plan Evaluation
  • Succession Planning & Development
  • Federal Laws, Discrimination & Compliance
  • FMLA, ADA, EEOC, Worker's Compensation
  • Employee Relations, Diversity Inclusion
  • Compensation, Wage & Hour Compliance
  • HR Metrics, Analysis, Reporting
  • HRIS, PeopleSoft, ATS, Taleo, Workday
  • Field & Corporate Office Collaboration
Accomplishments
  • Earned "Recruiter of the Year Award" for hiring 340+ IT and management employees (exempt and non-exempt) in three states in 14 months.
  • Received CEO Award for leading a crisis intervention team to close Maryland House to the public and operate as a crisis center/safe home for 650 children following a six-bus accident on I-95.
Experience
01/2014 to Present
Human Resources Consultant/Talent Acquisition Manager Gardaworld Edgerton, WI,
  • Provides innovative recruiting solutions and HR consultative services to business clients and government agencies, including the FDA and DOD.
  • Key Results:.
  • Managed exempt level hiring process, reducing agency utilization rates by 20% and hiring costs by 28%.
  • Co-developed and facilitated new-hire orientation & onboarding for 135 new employees, reduced turnover in the first 90 days by 18%, saving $175K in the first year after program implementation.
  • Consistently scored in the top 10% on customer satisfaction surveys, as a recruitment team.
01/2013 to 01/2014
Area Human Resources Manager UNITED STATIONERS SUPPLY COMPANY/ESSENDANT City, STATE,
  • Strategic multi-site HR business partner, supporting 875+ (union and non-union) associates in MD, MA & NH.
  • National Wholesale & Distributor, $5.3B in revenue.
  • Key Results:.
  • Executed "New" 'paperless employee files,' served as a key member on implementation team.
  • Affirmative action plan development, maintenance and reporting, including VETS-100 & EEO-1.
  • Co-developed analytics-focused management training program for managers in northeast region, improving productivity 12% in first year after program implementation and training.
01/2002 to 01/2009
Senior Regional Human Resources Manager HMS HOST MARRIOTT City, STATE,
  • 3.4B food and beverage management concessionaire Represented 6,000 associates, 185 managers, 33 locations, and $168 M + in annual sales revenue; supported Sr.
  • VP of Operations, Motorway Division.
  • Key Results:.
  • Maintained union-free environment; provided extensive union avoidance training for 6,000 associates.
  • Created 'SMART TRAC' (Supervisor, Manager Associate Training and Recognition Program), empowering managers to develop associates into leaders, Reduced supervisor turnover 25%.
  • Implemented corporate change management strategy to close Delaware House, impacting 258 employees; provided post-closure employment services, placing 73% of dislocated associates.
  • Audited workplace, employee, and management policies and procedures semi-annually, sustaining 97% compliance rating (I-9, HR personnel file, DOL & EEOC) for 33 locations throughout seven years.
to
Human Resources Consultant/Global Human Resources Manager , ,
  • Supported multimillion-dollar contracts with AMTRAK, MTA, MARC TRAIN and SIEMENS 2010 to 2013 Key Results:.
  • Reduced overall CTF (Cycle Time to fill) from 48 days to 32 days, reducing cost per hire by 21%.
  • Resolved 145+ employee relations issues through complex investigations; communicated results with management and recommended appropriate next steps in corrective action process.
  • Coordinated thorough safety training for 165 employees, decreasing accidents 13% in the first year.
  • Renegotiated recruiting agency contracts and slashed contingency agency fees by $210K.
Education and Training
Expected in to to
Bachelor of Science: Human Resources/ Organizational Management Language Arts/French Studies & Information Systems
Rochester Institute of Technology (RIT) - Rochester, NY
GPA:
Human Resources/ Organizational Management Language Arts/French Studies & Information Systems
Expected in to to
RIT Business Management Co-Op Program - Supervisor State of New York, overseeing migrant workers for small business owners & farmers.:
- ,
GPA:
Activities and Honors
Member - Society for Human Resource Management (SHRM); Chesapeake Human Resources Assoc. (CHRA) Past Board Member, Director of Membership Development - Annapolis Society for Human Resources Management (ASHRM)
Skills
ADA, agency, Business Management, change management, contracts, clients, customer satisfaction, Employee Relations, government, hiring, HRIS, HR, MA, management training, Office, 97, next, PeopleSoft, personnel, plan development, policies, program implementation, recruiting, recruitment, reporting, safety, sales, SIEMENS, strategy, Strategic, Supervisor, surveys

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Resume Overview

School Attended

  • Rochester Institute of Technology (RIT)

Job Titles Held:

  • Human Resources Consultant/Talent Acquisition Manager
  • Area Human Resources Manager
  • Senior Regional Human Resources Manager
  • Human Resources Consultant/Global Human Resources Manager

Degrees

  • Bachelor of Science
  • RIT Business Management Co-Op Program - Supervisor State of New York, overseeing migrant workers for small business owners & farmers.

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