Organized Human Resources Associate possessing strong interpersonal skills. Creates business partnerships and builds trust with managers and employees to create a positive work environment.
ADP payroll system
Works well under pressure
Proficient in Spanish
Human resource laws knowledge
Effective time management
10/2014 to 07/2015
Human Resources AssistantJohn B. Sanfilippo & Sons- Fisher Nuts – Elgin, IL
Experience with building a strong connection with floor personnel.
Aided and assisted the Talent Acquisition Manager in projects.
Created and maintained reports on employee problems.
Reviewed and explained attendance policies to employees when issues became apparent.
Calmly and positively handled all and any employee complaints with a professional demeanor.
Assisted the Safety Committee in their campaign for a safer work environment Maintained a high level of files with confidential information for employees.
Assisted with written, verbal and final warning process employees.
Helped with the onboard process for up to 17 new hires each week and up to 20 interviews daily.
Became familiar and used the Kronos time system daily, Verbally translated written and oral processes during orientation.
Answered and quickly redirected up to 25 calls per shift.
Assisted with running background checks and requesting drug screenings for the hiring process.
12/2011 to 04/2015
Office Manager/ Tax PreparerP M TAX SERVICES – Carpentersville, IL
Maintained a staff of 13 employees Supervised , ensuring all duties were performed accurately and timely.
Managed personnel functions for thirteen employees during the heavy season, along with downsizing to three employees on the off season.
Modified schedules according to company's needs.
Implemented time clock system to more accurately monitor employee's hours.
Calmly and positively handled all and any client complaints with a professional demeanor.
Implemented, ran/processed payroll for the company.
Maintained a high level of files with confidential information for employees, as well as, clients.
Sought out and purchased insurance for company.
Coordinated and conducted business meetings with service providers.
Recruited new employees, trained and evaluated entire office staff on how to operate and maintain a database system, including proper data entry, queries, and data archives.
02/2011 to 10/2011
Human Resources AssistantTermax Corporation – Lake Zurich, IL
Interacted with all levels of personnel within the corporation's office, from executives to manufacturing lines, including outside vendors.
Assisted the Manager of Human Resources in the administration of benefits (401K, life, health, short-term/long term disability etc.), payroll and other Human Resource activities such as drug testing.
Assisted with recruitment and conducted interviews, background checks, presented offers, application/resume screening etc.
Received cross training in payroll and managed entire function in the absence of Payroll Administrator.
Received training in safety, as well as, OSHA training.
01/2009 to 11/2011
Tax preparer/Administrative assistantMARTINEZ INCOME TAX – Elgin, IL
See above Filed and retrieved documents, records and reports of clients.
Read and answered correspondence letters from the IRS, Unemployment etc.
Reviewed financial records, such as income statements, expenditures to determine forms needed to prepare returns.
Support management with all office administration.
Copies, filing, emailing, billing, budgeting, financial planning etc.
06/2008 to 07/2009
Senior Customer Service RepMELITTA – Elgin, IL
Communicated and easily built a rapport with customers from all over the United States daily through effective and precise communication.
Assisted product users with identifying and solving machine problems.
Able to generally solve the issue over the phone, saving the company money.
Committed to assisting and supporting of other departments while still doing my original job, while maintaining a cheerful and helpful attitude.
Recognized for outstanding and timely follow-up and assistance.
In charge of special projects, as well as, being trained in dispatching a technician to a service call if needed or considered an emergency over weekends and holidays.
09/2002 to 06/2009
Assistant ManagerPICTURE PEOPLE – West Dundee, IL
Selected and assembled equipment, including selecting backgrounds and aligning subjects and materials for various scenarios.
Assisted with opening and closing of store, including registers and deposits.
Assisted sales staff in completing difficult sales.
Bachelor of Science: Human Resources Management COLUMBIA COLLEGE - ELGIN, IL GPA: GPA: 3.0HUMAN RESOURCE MANAGEMENT Taking courses on Elgin based campus towards my certificate and degree. Current GPA: 3.0
Associate of Arts: Transfer Degree ELGIN COMMUNITY COLLEGE - ELGIN, IL
College of Lake County- 16 Credit hours of Workforce Planning and Professional Development