human resource payroll manager resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
WWW:
Professional Summary
Knowledgeable Payroll Professional adept at overseeing payroll for all payroll cycles. Adept at reviewing and correcting records, training employees at all levels, processing payroll and funding accounts. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Excellent problem-solving, report writing and utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and high-level technical skills and attention to detail leading to optimum outcomes.
Skills
Resolving Discrepancies
Employee Training Oversight
Operational Reporting
Business Relationship Management
Employee Relations Oversight
Onboarding & Offboarding
Operational Efficiency
Advising and Coaching
Employment Tax
Multi- State Payroll Processing
Implementation Management
Audit & HRIS Applications
Customer Service & Account Management
Work History
Payroll & HRIS Manager, 12/2022 - Current Affinity Health Partners Inc – , , Remote
Ensure compliance with federal, state, and local legal requirements remain current on legislation and regulatory rulings impacting payroll.
Review and analyze current payroll, benefits, and tax procedures in order to recommend and implement required legislative changes.
Identify, develop, and communicate opportunities to standardize and simplify payroll processes for optimum efficiency.
Process new hire paperwork, update employee files with new details such as changes in address or salary levels, and documents.
Manage all aspects of Multi-State Payroll, 3rd party contactor invoice processing and distribution, ensuring that deadlines are met, and payroll is processed with a high level of efficiency and accuracy.
Verify timekeeping records and handle any discrepancies with employees.
Manage garnishments, and 3rd party tax services provider to ensure timely and accurate tax filings, remittance, and resolution of tax related issues (including notices and amendments). Provide notifications to sites of any pertinent taxation changes or updates.
Identify and troubleshoot system issues and work with others (IT, HR partners, vendors) as needed to bring to resolution.
Process W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
Responsible for managing the successful implementation, maintenance, operations, and optimization of the Paycom, Paychex (Flex), BambooHR, ADP, Gusto, Mykplan (401k), and Ease (Benefits) interfaces, as well as other systems that are parts of the overall payroll management and HRIS platform.
Maintain confidentiality of employee data and ensure full compliance with US and Global data privacy and protection laws and requirements.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Track 401K eligibility and managed enrollment, administration, and contributions of company retirement and financial benefits plans.
Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
Implemented cost savings of 12'% by managing all time & labor systems and HCM conversion from Paycom and implementation of EPay.
Reconciled outstanding tax issues.
Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret company, payroll, and benefits policies.
Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies, in a timely and knowledgeable fashion.
Trained supervisors and managers on Paycom timekeeping and payroll software.
Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination, and garnishments using Paycom software.
Exceeded goals through effective task prioritization and great work ethic.
Collaborated with human resources personnel to track leave time accurately and efficiently.
Supported Senior VP with special projects and additional job duties.
HCM Consultant & Payroll Software Account Manager , 05/2019 - 07/2021 Charles Schwab & Co – , , Irving, TX
Responsible for successful implementation, maintenance, operations, and optimization of Paycom interfaces, as well as other systems that are parts of the overall HRIS platform, such as Payroll Management, New Employee Onboarding System, Benefits Administration, Performance Management System, and Learning Management System.
Helped coordinate system set up, product enhancements and technical support.
Handled all Tax Registration, TPA and POA process.
Facilitated communication between clients and tax authorities.
Processed, weekly, bi-weekly, semi-monthly, and off-cycle multi-state payroll for over 6500+ employees.
Work cross-functionally to understand business needs and provide actionable insights for ongoing customer needs.
Enhanced client satisfaction ratings by 20% resolving difficult client issues through completion.
Supported clients by leveraging Paycom system to assist with acquisitions, open enrollment, W-2 issuance, audits, annual tax year processes, quarter-end, and year-end reporting.
Hosted training sessions to walk clients through solutions, product updates, and to strengthen their confidence using Paycom software.
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Client Banking Service Specialist & Team Lead , 08/2015 - 05/2019 Company Name – , , Westlake, TX
Provided knowledgeable service and support for all client needs.
Conducted orientation sessions and organized on-the-job training for new hires.
Managed team of 12 employees, overseeing hiring, training, and professional growth of employees.
Accepted and processed payments, updated accounts and issued receipts.
Supported Client Banking Services projects with advanced skills in document management, customer relations and reporting.
Developed team communications and information for meetings.
Delivered exceptional customer service to every client by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Resolved concerns with products or services to help with retention and drive sales.
Reviewed and analyzed new Checking/Savings accounts to confirm validity of over 30k applicants and activity and taking appropriate actions on accounts with potential risk to the company.
Education
Bachelor of Science: Bachelor of Business Management, Human Resources , Expected in 04/2017 - Indiana Wesleyan University - Indianapolis, IN, GPA: Status -
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