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human resouces business partner resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Human Resource Business Partner with a passion to lead, inspire and develop others.

Strong business acumen and proven track record of successful HR program/process execution. Strategic thinker with ability to achieve results while building relationships at all levels in the organization. Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.

Skills
  • Department Oversight
  • Customer Service Management
  • Problem Anticipation and Resolution
  • Goal Setting
  • Human Resources Oversight
  • Employee Motivation
  • Performance Assessment
  • Budget Control
  • Decision Making
  • Policy Development and Enforcement
  • Performance Evaluation and Monitoring
  • Process Improvements
  • Focus and Follow-Through
  • Resource Allocation
  • Operations Oversight
  • Team Leadership
  • Records Organization and Management
  • Business Leadership
  • Staff Scheduling
  • Management Team Building
  • Quality Assurance
  • Staff Development
  • Administrative Management
  • Program Optimization
  • Cost Reduction
  • Hiring and Onboarding
  • Originality and Creativity
  • Company Processes and Procedures
  • Customer Relationship Building
  • Proficient in GSuite, Microsoft Office, Powerpoint, Excel, Word)
Education and Training
Strayer University Washington, DC Expected in 09/2020 Bachelor of Science : Project Management And Human Resources - GPA :
Experience
Aramark Corp. - Human Resouces Business Partner
Decatur, GA, 11/2020 - Current
  • Engaged proactively with business functions to understand needs, filter suggestions and communicate needs to help improve business outcomes.
  • Interfaced between internal teams to facilitate communications and optimize collaborations for key initiatives.
  • Recognized process gaps inherent in current systems and developed strategies to overcome current issues and prepare effectively for expected changes.
  • Conducts weekly meetings with respective business units.
  • Consults with leadership, providing HR guidance when appropriate.
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and
    ensuring regulatory compliance.
  • Partners with the legal department as needed/required.
  • Provides day-to-day performance management guidance to leadership (e.g., coaching, counseling, career development, disciplinary actions).
  • Works closely with leadership and employees to improve work relationships, promote recognition, development, build morale, increase productivity and retention of key talent.
  • Provides HR policy guidance and interpretation regarding HR policies and procedures.
  • Facilitates HR new hire orientation, promotions and transfers.
  • Provide expertise on ethics, compliance, and employee relations issues.
Cmc Icos Biologics Inc. - Human Resources Business Partner (Interim)
Seattle, WA, 02/2020 - Current
  • Engaged proactively with business functions to understand needs, filter suggestions and communicate needs to help improve business outcomes.
  • Interfaced between internal teams to facilitate communications and optimize collaborations for key initiatives.
  • Recognized process gaps inherent in current systems and developed strategies to overcome current issues and prepare effectively for expected changes.
  • Conducts weekly meetings with respective business units.
  • Consults with leadership, providing HR guidance when appropriate.
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
  • Partners with the legal department as needed/required.
  • Provides day-to-day performance management guidance to leadership (e.g., coaching, counseling, career development, disciplinary actions).
  • Works closely with leadership and employees to improve work relationships, promote recognition, development, build morale, increase productivity and retention of key talent.
  • Provides HR policy guidance and interpretation regarding HR policies and procedures.
  • Facilitates HR new hire orientation, promotions and transfers.
  • Provide expertise on ethics, compliance, and employee relations issues.
Verizon - Human Resources Coordinator
City, STATE, 06/2017 - Current
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Explained human resources policies and procedures to employees.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Answered employee questions during entrance and exit interview processes.
  • Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Assisted employees with leaves (i.e. Short Term Disability, FMLA, Leave of Absence, Parental Leave, Workplace Accommodations)
  • Organized and delivered training by scheduling, securing facilities and collaborating with subject-matter experts.
  • Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
  • Liaised between management and employees by relaying work information, adjustments and grievances.
  • Organized employee directories and updated individual contact information.
  • Scheduled meetings with employees to address concerns and grievances.
  • Handled employee discipline and termination to address policy infractions.
  • Aligned HR policies with federal and local regulations.
  • Reported on workplace health and safety compliance to superiors.
  • Created and implemented employee retention strategies.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Scheduled random drug testing for employees to diminish regularity risks.
Verizon - Executive Assistant
City, STATE, 12/2008 - Current
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Managed daily invoices, reports and proposals.
  • Managed and tracked expenses to meet company budget requirements.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Obtained signatures for financial documents and internal and external invoices.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
  • Leveraged word processing software to create proposals, letters and memos.
  • Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Took detailed notes in meetings and disseminated information afterward.
  • Coordinated multiple schedules using online calendaring system.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Delivered optimal administrative, customer service and case management support.
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Researched and prepared information for presentations to high-level executives.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Prepared invoices and drafted memos for executives.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
  • Reviewed incoming reports, applications and memos to determine workplace priorities.

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Resume Overview

School Attended

  • Strayer University

Job Titles Held:

  • Human Resouces Business Partner
  • Human Resources Business Partner (Interim)
  • Human Resources Coordinator
  • Executive Assistant

Degrees

  • Bachelor of Science

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