Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Expertise in building and developing processes, programs, people, company culture, and infrastructure in support of new or rapidly growing companies or business lines in diverse industries. This includes: financial services, non-profit, and professional consulting services.
Highlights
Staffing and recruiting professional
Performance management strategies
Employee relations
Training and development
Exceptional interpersonal skills
Manager coaching and training
Experience
03/2014 to CurrentHuman Capital/Operations ManagerSignature Healthcare | Delray Beach, FL,
Lead team of five employees to provide support and guidance in the areas of Human Resources (HR), compliance, project management and corporate resources.
Prepare and conduct on-going training to improve organizational gaps including: remote team building, creating a high performance culture, employee engagement, performance management, and handling difficult conversations.
Developed results-oriented position descriptions and orientation manuals for key field roles.
Developed compensation plan for field employees which aligned with organizational goals and reduced cost per metric.
Lead annual compensation process to retain, motivate and engage employees' that exemplify the organizations' values.
Manage national and regional retreats for decentralized staff across the United States. Annual December retreat (2014) resulted in cross-fertilization of ideas and collaboration through planned team-building events.
Improved employee retention rates and performance. Design and deploy an engagement surveys and host focus groups to determine employee engagement strategy.
Assist the Chief Operating Officer (COO) in the development of a multi-million dollar budget for 2015.
08/2013 to 03/2014HR ConsultantDnv Gl | Oldenburg, DE,
Streamlined
recruitment process which increased average time-to-fill rates.
Established successful relationships with C-level and management to enable change initiatives through the organizations' guiding principles and values.
Coached managers on effective leadership practices including principles of emotional intelligence and transformational leadership.
Developed a creative and interactive onboarding presentation for clients to align new hires with vision and values of the organization.
Developed progressive discipline policy and associated documentation to mitigate risk for clients.
10/2010 to 07/2012Talent SpecialistMailgun | San Antonio, TX,
Responsible for delivering on key talent priorities within the Federal practice, with emphasis on strategic deployment of all level staff with a coaching and developmental lens.
Partner with other HR functions to drive and leverage all HR programs including compensation, executive and employee development, succession planning, staffing and total rewards programs.
Trained 300 new hires on constructing an effective resume for the purposes of internal staffing, deployment, and proposal opportunities. Developed training content and survey questionnaire to measure effectiveness.
Increased utilization and revenue for service lines by providing strategic resource management support for over two-hundred consultants.
Managed diverse and complex employee relation's cases in conjunction with Talent Relations and Office of General Counsel.
Partnered with leadership in the execution of the annual performance process for assigned client group.
Managed HR generalist in the talent technology reporting and analytics team; analyzed data and provided recommendations to leadership which increased utilization for assigned client group.
11/2008 to 10/2010HR GeneralistConsolidated Supply Co. | Sandpoint, ID,
Partnered with HR Director to double the company's headcount including recruitment of customer service, sales, and IT professionals.
Responsible for new hire on-boarding process; trained new hires on company polices, benefits, and total rewards.
Led coordination of yearly performance management process; provided training to managers and employees on performance expectations, review process, and timelines.
In conjunction with CAO (Chief Administrative Officer) and Director of Security, developed the Enterprise-Wide Business Continuity Plan (EBCP) computer-based learning demo and testing.
Assisted CAO in the implementation of a competency-based performance management system.
Designed HR Information Systems utilizing SharePoint technology in the following areas: leave tracking, recruiting, training, and employee records management.
05/2008 to 10/2008Administrative AssistantFontainebleau Miami Beach | Miami Beach, FL,
Provided general administrative support to sales and corporate resources departments.
Assisted HR Director with recruitment efforts by reviewing resumes and conducting phone screens for account executive positions.
Planned event logistics and agenda for quarterly sales meetings.
06/2007 to 04/2008Convention Services CoordinatorSheraton Premiere | City, STATE,
Directed, coordinated, and supervised the activities of hotel personnel.
Planned large-scale events, including a three-day conference for Monster (over 1,000 attendees) and logistics for tour and travel groups.
Increased executive meeting revenue by 15%.
Education
Expected in May 2014Master of Arts | Strategic Human CapitalGeorgetown University, , Washington DCGPA:
Expected in August 2003Bachelor of Science | FinanceGeorge Mason University, Fairfax, VAGPA:
Certifications
PHR
Skills
Sales Software: Salesforce.com
HR Software: UltiPro
Microsoft Office: Word, Excel, PowerPoint, SharePoint Administrator
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