Expertise in building and developing processes, programs, people, company culture, and infrastructure in support of new or rapidly growing companies or business lines in diverse industries. This includes: financial services, non-profit, and professional consulting services.
Staffing and recruiting professional
Performance management strategies
Training and development
Exceptional interpersonal skills
Manager coaching and training
Human Capital/Operations Manager April 2014 to CurrentThe LIBRE Initiative - Arlington, VA
Lead team of five employees to provide support and guidance in the areas of Human Resources (HR), compliance, project management and corporate resources.
Prepare and conduct on-going training to improve organizational gaps including: remote team building, creating a high performance culture, employee engagement, performance management, and handling difficult conversations.
Developed results-oriented position descriptions and orientation manuals for key field roles.
Developed compensation plan for field employees which aligned with organizational goals and reduced cost per metric.
Lead annual compensation process to retain, motivate and engage employees' that exemplify the organizations' values.
Manage national and regional retreats for decentralized staff across the United States. Annual December retreat (2014) resulted in cross-fertilization of ideas and collaboration through planned team-building events.
Improved employee retention rates and performance. Design and deploy an engagement surveys and host focus groups to determine employee engagement strategy.
Assist the Chief Operating Officer (COO) in the development of a multi-million dollar budget for 2015.
HR Consultant September 2013 to April 2014The LIBRE Initiative - Arlington, VA
recruitment process which increased average time-to-fill rates.
Established successful relationships with C-level and management to enable change initiatives through the organizations' guiding principles and values.
Coached managers on effective leadership practices including principles of emotional intelligence and transformational leadership.
Developed a creative and interactive onboarding presentation for clients to align new hires with vision and values of the organization.
Developed progressive discipline policy and associated documentation to mitigate risk for clients.
Talent Specialist November 2010 to August 2012Deloitte - Arlington, VA
Responsible for delivering on key talent priorities within the Federal practice, with emphasis on strategic deployment of all level staff with a coaching and developmental lens.
Partner with other HR functions to drive and leverage all HR programs including compensation, executive and employee development, succession planning, staffing and total rewards programs.
Trained 300 new hires on constructing an effective resume for the purposes of internal staffing, deployment, and proposal opportunities. Developed training content and survey questionnaire to measure effectiveness.
Increased utilization and revenue for service lines by providing strategic resource management support for over two-hundred consultants.
Managed diverse and complex employee relation's cases in conjunction with Talent Relations and Office of General Counsel.
Partnered with leadership in the execution of the annual performance process for assigned client group.
Managed HR generalist in the talent technology reporting and analytics team; analyzed data and provided recommendations to leadership which increased utilization for assigned client group.
HR Generalist December 2008 to November 2010PROMONTORY INTERFINANCIAL NETWORK, LLC - Arlington, VA
Partnered with HR Director to double the company's headcount including recruitment of customer service, sales, and IT professionals.
Responsible for new hire on-boarding process; trained new hires on company polices, benefits, and total rewards.
Led coordination of yearly performance management process; provided training to managers and employees on performance expectations, review process, and timelines.
In conjunction with CAO (Chief Administrative Officer) and Director of Security, developed the Enterprise-Wide Business Continuity Plan (EBCP) computer-based learning demo and testing.
Assisted CAO in the implementation of a competency-based performance management system.
Designed HR Information Systems utilizing SharePoint technology in the following areas: leave tracking, recruiting, training, and employee records management.
Administrative Assistant June 2008 to November 2008Promontory Interfinancial Network - Arlington, VA
Provided general administrative support to sales and corporate resources departments.
Assisted HR Director with recruitment efforts by reviewing resumes and conducting phone screens for account executive positions.
Planned event logistics and agenda for quarterly sales meetings.
Convention Services Coordinator July 2007 to May 2008Sheraton Premiere - McLean, VA
Directed, coordinated, and supervised the activities of hotel personnel.
Planned large-scale events, including a three-day conference for Monster (over 1,000 attendees) and logistics for tour and travel groups.
Increased executive meeting revenue by 15%.
Master of Arts : Strategic Human Capital, May 2014Georgetown University - Washington DC
Bachelor of Science : Finance, August 2003George Mason University - Fairfax, VA
Sales Software: Salesforce.com
HR Software: UltiPro
Microsoft Office: Word, Excel, PowerPoint, SharePoint Administrator