Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Certified Human Resources Professional with extensive employee relations experience in a full range of functions, as well as success in simultaneously managing multiple projects. Worked in both large corporate and small business  settings. Maintains clear lines of communication between HR staff, employees and management including C-level Executives. Efficient  with expertise in developing and implementing HR plans and procedures smoothly and with little guidance.
  • Employee Relations
  • Downsizing
  • Trusted Advisor
  • Employee Engagement
  • Leadership/Teambuilding Coach

  • Mergers & Acquisitions
  • Post-Merger Integration
  • Culture Transformation
  • Strategic Problem Solving
  • Alternative Dispute Resolution (ADR)
01/2008 to Present
Human Capital Consultant Icf International, Inc Portland, OR,
  • Fortune 25, Health System Services Company with $32.6B in revenue focused on making a complex, rapidly changing health system work better for everyone.
  • Executive Health Resources, an Optum Company Responsible for applying a comprehensive understanding of the business and human capital expertise to strategic business planning and execution.
  • This includes: building and maintaining a valued business advisor relationship with leadership, consulting on organization and people strategies, monitoring business performance with an emphasis on people-related metrics and trends, delivering Human Capital solutions that are timely, and effectively address business issues and needs.
  • Specific areas of focus include strategic consulting, organizational design and effectiveness, change management, recognition and reward, recruitment, retention and talent development.
  • Key Accomplishments: Grew Executive Health Resources from a 125 person company to a 3000+ person employee with annual revenues of approximately $600MM.
  • Managed benefits enrollments/administration for 3000+ employees for EHR.
  • Participated in the sale of Executive Health Resources to UnitedHealth Group.
  • Managed the offer and onboarding process for over 3,000 new employees over a five year period.
  • Innovative employee engagement efforts established driving a 200% increase in employee participation on annual engagement survey, maintaining employee engagement and culture scores while integrating the company with the broader Optum/UnitedHealth Group organization.
  • Implemented a leadership training program for more than 200 leaders with a coursework completion rate of 90% Completed integration of company intranet direct access application to over 2000 employees Lead the implementation and change management initiative of performance review and incentive reward programs, including compensation changes for over 2000 employees.
01/2006 to 01/2007
Human Resources Manager Boomtown Fort Worth, TX,
  • Since 1975, OmegaFlex has been supplying quality-engineered flexible metal piping products that meet highly engineered industrial, residential, and commercial applications.
  • Responsible for providing technical and strategic human resource leadership in a 130 person manufacturing facility, including the responsibilities of payroll; benefits administration and negotiation; health and safety; recruiting; employee engagement; and employee relations.
  • Key Accomplishments:.
  • Developed and executed an employee engagement plan with a 95% increase in engagement.
  • Partnered with Floor Leaders to develop a comprehensive Safety Committee/Program resulting is zero incidents.
01/2005 to 01/2006
Regional Human Resources Coordinator Legalshield Duncan, OK,
  • The largest producer of paints and coatings in the United States.
  • Manage end-to-end human resources functions for approximately 200 employees in an assigned region.
  • Key Accomplishments:.
  • Managed performance evaluation and management process for the region.
  • Built and maintained strong partnerships with facility mangers in the Northeast corridor as well as in Canada.
01/2004 to 01/2005
Executive Coordinator Black Rifle Coffee Co Houston, TX,
  • Lincoln Financial Group is a Fortune 500 company offering a diverse range of financial services and solutions including life insurance, annuities, retirement plan services, and group protection.
  • Led by over 9,000 employees, Lincoln Financial provides the tools and advice to help individuals take charge of their futures.
  • Project management and coordination for the Professional Development Program.
  • Key Accomplishments: Developed online surveys using 20/20 Insight and 360 Evaluation software.
  • Organized campus/college recruiting and job fairs and participated in the interview process.
  • Organized and executed Professional Development Program interview event and participant role transitions through the organization.
01/2003 to 01/2004
Executive Assistant Surterra Holdings Fort Myers, FL,
  • We are a fully integrated, self-administered and self-managed real estate investment trust, or "REIT," and one of the largest owners and developers of industrial properties in the Eastern United States.
  • We specialize in the acquisition, development and management of state-of-the-art distribution facilities servicing the population concentrated within the northeast corridor.
  • VP Finance, VP Property Management (company was sold in 2004).
01/1997 to 01/2003
Human Resources Coordinator Enterprise Rent-a-Car City, STATE,
  • Enterprise Rent-a-Car is an internationally recognized brand with more than 6,500 locations across the globe.
  • Enterprise is the largest car rental brand in North America.
  • Benefits Administration Recruitment and new hire onboarding and orientation for all employees in the region, including all pre-employment screening and employment offers.
  • Key Accomplishments: Planned and executed all group employee engagement functions for 600+ employees on an annual basis.
  • Created a standardized process for New Hire Orientation.
  • Managed multimillion dollar AR from car sales and all vehicle titles and processed sale of cars.
Expected in
Bachelor of Science: Human Performance Management
Immaculata University - ,
GPA: Magna Cum Laude
Human Performance Management Magna Cum Laude
Expected in
Master of Science: Human Resource Management
Villanova University - ,
Human Resource Management
Expected in
Senior Professional in Human Resources (SPHR) Certified Human Resources Certification Institute:
- ,
Acquisitions, analytical skills, AR, art, benefits, Benefits Administration, strategic business planning, C, Change Management, Coach, interpersonal, communication skills, consulting, driving, Employee Relations, Finance, Financial, focus, futures, Human Resource, Human Resources, insurance, Leadership, Teambuilding, leadership training, Mergers, access, 2000, negotiation, Enterprise, organizational design, payroll, Problem Solving, producer, Project management and coordination, Property Management, quality, real estate, Recruitment, recruiting, Safety, sales, Strategic, surveys

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Immaculata University
  • Villanova University

Job Titles Held:

  • Human Capital Consultant
  • Human Resources Manager
  • Regional Human Resources Coordinator
  • Executive Coordinator
  • Executive Assistant
  • Human Resources Coordinator


  • Bachelor of Science
  • Master of Science
  • Senior Professional in Human Resources (SPHR) Certified Human Resources Certification Institute

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: