Certified Human Resources Professional with extensive employee relations experience in a full range of functions, as well as success in simultaneously managing multiple projects. Worked in both large corporate and small business settings. Maintains clear lines of communication between HR staff, employees and management including C-level Executives. Efficient with expertise in developing and implementing HR plans and procedures smoothly and with little guidance.
Mergers & Acquisitions
Strategic Problem Solving
Alternative Dispute Resolution (ADR)
Human Capital Consultant January 2008 to CurrentOPTUM United Health Group － Eden Prairie, MN
Fortune 25, Health System Services Company with $32.6B in revenue focused on making a complex, rapidly changing health system work better for everyone.
Executive Health Resources, an Optum Company Responsible for applying a comprehensive understanding of the business and human capital expertise to strategic business planning and execution.
This includes: building and maintaining a valued business advisor relationship with leadership, consulting on organization and people strategies, monitoring business performance with an emphasis on people-related metrics and trends, delivering Human Capital solutions that are timely, and effectively address business issues and needs.
Specific areas of focus include strategic consulting, organizational design and effectiveness, change management, recognition and reward, recruitment, retention and talent development.
Key Accomplishments: Grew Executive Health Resources from a 125 person company to a 3000+ person employee with annual revenues of approximately $600MM.
Managed benefits enrollments/administration for 3000+ employees for EHR.
Participated in the sale of Executive Health Resources to UnitedHealth Group.
Managed the offer and onboarding process for over 3,000 new employees over a five year period.
Innovative employee engagement efforts established driving a 200% increase in employee participation on annual engagement survey, maintaining employee engagement and culture scores while integrating the company with the broader Optum/UnitedHealth Group organization.
Implemented a leadership training program for more than 200 leaders with a coursework completion rate of 90% Completed integration of company intranet direct access application to over 2000 employees Lead the implementation and change management initiative of performance review and incentive reward programs, including compensation changes for over 2000 employees.
Human Resources Manager January 2006 to January 2007OmegaFlex Inc － Exton, PA
Since 1975, OmegaFlex has been supplying quality-engineered flexible metal piping products that meet highly engineered industrial, residential, and commercial applications.
Responsible for providing technical and strategic human resource leadership in a 130 person manufacturing facility, including the responsibilities of payroll; benefits administration and negotiation; health and safety; recruiting; employee engagement; and employee relations.
Developed and executed an employee engagement plan with a 95% increase in engagement.
Partnered with Floor Leaders to develop a comprehensive Safety Committee/Program resulting is zero incidents.
Regional Human Resources Coordinator January 2005 to January 2006Sherwin-Williams － West Chester, PA
The largest producer of paints and coatings in the United States.
Manage end-to-end human resources functions for approximately 200 employees in an assigned region.
Managed performance evaluation and management process for the region.
Built and maintained strong partnerships with facility mangers in the Northeast corridor as well as in Canada.
Executive Coordinator January 2004 to January 2005Lincoln Financial Group － Philadelphia, PA
Lincoln Financial Group is a Fortune 500 company offering a diverse range of financial services and solutions including life insurance, annuities, retirement plan services, and group protection.
Led by over 9,000 employees, Lincoln Financial provides the tools and advice to help individuals take charge of their futures.
Project management and coordination for the Professional Development Program.
Key Accomplishments: Developed online surveys using 20/20 Insight and 360 Evaluation software.
Organized campus/college recruiting and job fairs and participated in the interview process.
Organized and executed Professional Development Program interview event and participant role transitions through the organization.
Executive Assistant January 2003 to January 2004Keystone Property Trust － Philadelphia, PA
We are a fully integrated, self-administered and self-managed real estate investment trust, or "REIT," and one of the largest owners and developers of industrial properties in the Eastern United States.
We specialize in the acquisition, development and management of state-of-the-art distribution facilities servicing the population concentrated within the northeast corridor.
VP Finance, VP Property Management (company was sold in 2004).
Human Resources Coordinator January 1997 to January 2003Enterprise Rent-a-Car － Chadds Ford, PA
Enterprise Rent-a-Car is an internationally recognized brand with more than 6,500 locations across the globe.
Enterprise is the largest car rental brand in North America.
Benefits Administration Recruitment and new hire onboarding and orientation for all employees in the region, including all pre-employment screening and employment offers.
Key Accomplishments: Planned and executed all group employee engagement functions for 600+ employees on an annual basis.
Created a standardized process for New Hire Orientation.
Managed multimillion dollar AR from car sales and all vehicle titles and processed sale of cars.
Bachelor of Science : Human Performance ManagementImmaculata UniversityGPA: Magna Cum LaudeHuman Performance Management Magna Cum Laude
Master of Science : Human Resource ManagementVillanova UniversityHuman Resource Management
Senior Professional in Human Resources (SPHR) Certified
Human Resources Certification Institute
Acquisitions, analytical skills, AR, art, benefits, Benefits Administration, strategic business planning, C, Change Management, Coach, interpersonal, communication skills, consulting, driving, Employee Relations, Finance, Financial, focus, futures, Human Resource, Human Resources, insurance, Leadership, Teambuilding, leadership training, Mergers, access, 2000, negotiation, Enterprise, organizational design, payroll, Problem Solving, producer, Project management and coordination, Property Management, quality, real estate, Recruitment, recruiting, Safety, sales, Strategic, surveys